Winmate EAC Mini EACIL20, User Manual

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USER MANUAL CHAPTER 6 TECHNICAL SUPPORT
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CHAPTER 6: TECHNICAL SUPPORT
This chapter includes pathway for technical support and Software Development
Kit (SDK). Free technical support is available from our engineers every business
day. We are always ready to give advice on application requirements or specific
information on the installation and operation of any of our products. If any
problem occurs fill in
problem report form enclosed and immediately contact us.
6.1 Software Developer Support
You can download SDK, derivers and other document from Winmate Download
Center or Winmate File Share .
Winmate Download Center
http://www.winmate.com/ > Support > Download Center > Embedded Computing >
EAC Mini EACIL20
6.2 Problem Report Form
IoT Gateway
Customer name:
Company:
Tel.:
Fax:
E-mail: Date:
Product Serial Number:
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Problem Description: Please describe the problem as clearly as possible.
Detailed description of the occurred problem will allow us to find the best solution
to solve the problem as soon as possible.
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