Winix AZBU330-HWB, User Manual

Page: 12 / 16

12 ZERO English
FREQUENTLY ASKED QUESTIONS
Problem Check / Actions to take
It does not
turn on at all.
ˍ
Is the plug securely attached to the outlet?
-
Make sure the outlet has power going to it,
and ensure the plug is secured.
ˍ
Is there a power outage?
-
Check to see if other lights and electrical
equipment are working and try again.
It doesn’t work
in Auto Mode.
ˍ
Has Auto Mode been selected?
-
Press the Mode button until Auto Mode is
selected.
ˍ
Is the sensor blocked or clogged?
-
Wipe Odour Sensor with wet cloth, then
dry.
It vibrates and
makes a lot of
noise.
ˍ
Is it running on a slanted or uneven surface?
-
Move the unit to a hard, flat, even area of
the floor.
The power plug
and outlet feel
hot.
ˍ
Is the plug securely plugged in?
-
Make sure the plug is properly plugged into
the outlet.
There is a strange
smell.
ˍ
Is it being used in a place with a lot of smoke,
dust, or odours?
-
Clean the air intakes on either side and
clean the pre-filter.
-
Clean or change the filter.
The fan strength is
weak. The unit is
not purifying the
air.
ˍ
Is the Check Filter indicator light on?
-
Change the filters as required.
The display panel
is dim.
ˍ
Is the Light Sensor blocked by debris?
-
When Auto Mode is on, Sleep Mode is
automatically activated when the Light
Sensor detects that the room is dark.