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AAPU500-JLE
PRODUCT WARRANTY
The terms of the warranty are as follows.
1.
This product is manufactured under stringent
quality control and inspections.
2.
The warranty will be voided if product failure is a
result of negligence or misuse by the consumer,
shipping and service fees may be incurred even
during the warranty period.
3.
A proof of purchase must be presented upon
claiming a Product Warranty.
4.
Store the proof of purchase in a safe place or
register your product on winixeurope.eu to upload
your proof of purchase.
5.
This warranty is valid only in the Europe.
Product Name
Air purifier
Model Name
AAPU500-JLE
Purchase Date
Warranty period
Two (2) years
Place of purchase
Place of Purchase
tel.
Customer
Address
Name
Tel.
The unit does not turn on at all
•
Is the plug securely attached to the outlet?
-
Make sure the outlet has power going to it, and
ensure the plug is secured.
•
Is there a power outage?
-
Check to see if other lights and electrical
equipment are working and try again.
The unit doesn’t work in Auto Mode
•
Has Auto Mode been selected?
-
Press the Fan Speed button until Auto Mode is
selected.
•
Is the sensor blocked or clogged?
-
Clean Smart Sensor (Dust Sensor) with vacuum
cleaner.
It vibrates and makes a lot of noise
•
Is it running on a slanted or uneven surface?
-
Move the unit to a hard, flat, even area.
The power plug and outlet feel hot
•
Is the plug securely plugged in?
-
Make sure the plug is properly plugged into the
outlet.
There is a strange smell
•
Is it being used in a place with a lot of smoke, dust,
or odors?
-
Clean the air intakes on either side and clean the
Pre-Filter.
-
Replace the 360º All-in-One True HEPA Filter.
The fan strength is weak. The unit is not purifying the
air
•
Is the Check Filter Indicator light on?
-
Change the filters as required.
FREQUENTLY ASKED QUESTIONS