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Winegard is a registered trademark of Winegard Company. Disclaimer: Although every effort has been made to ensure that the information in this manual is correct and complete, no company shall
be held liable for any errors or omissions in this manual. Information provided in this manual was accurate at time of printing. If the antenna does not function as expected, please contact Winegard Co.
Winegard Company • 2736 Mt. Pleasant Street • Burlington, IA 52601 • 1-800-288-8094 • Fax 319-754-0787 • www.winegard.com
Printed in U.S.A. ©2017 Winegard Company Rev1 11/17 2452397
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years
from the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized
labor costs to an authorized Winegard dealer to repair or replace defective products. No warranty claim will be
honored unless at the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer
(to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington,
Iowa 52601, Telephone 800-288-8094 or visit www.winegard.com). Customer must provide proof of purchase with a
dated sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase cannot be
verified, the warranty period shall be considered to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard
dealer for service. Customer must provide proof of purchase to verify the product is under warranty. If the product
is brought to an authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and
a defect in material or workmanship is verified by Winegard Technical Services, Winegard Company will cover the
Winegard dealer’s labor charges for warranty service. The Winegard dealer must contact Winegard Technical Services
in advance for pre-approval of the service. Approval of the service is at the sole discretion of Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 2736 Mt.
Pleasant Street, Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with
a brief description of the problem and provide Winegard Technical Services with Customer’s name, address, and
phone number. Customer must also provide proof of purchase to verify the product is under warranty. If the product
is returned before the expiration of the warranty period, Winegard Company will (at its option) either repair or replace
the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails
from: improper installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally
manufactured by Winegard in any manner whatsoever, removing or defacing any serial number, usage not in
accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive
environments such as salt spray and acid rain. This Limited Warranty also does not apply if the product becomes
unable to perform its' intended function in any way as a result of the television signal provider making any changes in
technology or service.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard
Warranty Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send
an email to [email protected] to obtain the RMA number. Please furnish the date of purchase when requesting
an RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the
outside of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an
unauthorized return(s) will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR
IMPLIED, MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS
WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or
consequential damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state
to state.
WS-MOBWARREV3
Rev. 10/14
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and devices.
• Connect the equipment into an electrical outlet on a circuit different
from that which the radio receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this
equipment.
Only channels 1–11 can be operated. Selection of other channels is not
possible.
This device and its antenna(s) must not be co-located or operating in
conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with a minimum distance of 25 cm between the radiator and your body.
This device and its antenna(s) must not be co-located or operating in
conjunction with any other antenna or transmitter except in accordance
with FCC multi-transmitter product procedures.
Troubleshooting (cont)
For help, email [email protected] or call 1-800-320-9992
STATUS SCREEN MESSAGES:
Connected to Wifi XXXX
The Winegard
®
ConnecT™ unit is communicating with the source WiFi signal and working. If you are unable to
connect to the internet, the source signal may have a problem.
Scanning
The Winegard ConnecT unit is looking for WiFi signals in range. This can take a few minutes. Once the unit is
able to identify all of the signals, they will be listed and you will be able to choose one.
Trying to Connect to Wifi XXXX
You have selected a source signal and the Winegard ConnecT unit is attempting to connect to this source. Once
connected, the message should change to “Connect to…”
Logging into WiFi XXXX
The source signal is password protected. This message will be displayed after you have entered the correct
password and the two systems work out the security protocols.
Bad Password
The source signal is password protected. This message will be displayed after you have entered an incorrect
password and the source system has rejected the connection. Generally this screen will only be seen if the
source signal is distant or weak. Normally, the password will be rejected on the network password screen.
Not Connected
The Winegard ConnecT system is not connected to a network.
Connecting to WiFi XXXX
The Winegard ConnecT system is talking to the selected source signal and a connection is being made. This will
generally only take a minute or two.
This device complies with FCC and Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation
of the device.
Le présent appareil est conforme à FCC et CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas
produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout
brouillage radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
