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Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000
1-800-788-4417 • FAX 319/754-0787 • www.winegard.com
Printed in U.S.A. ©2011 Winegard Company Rev4 02/12 2452225
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2)
years from the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay
authorized labor costs to an authorized Winegard dealer to repair or replace defective products. No warranty
claim will be honored unless at the time the claim is made, Customer presents proof of purchase to an authorized
Winegard dealer (to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood
Street, Burlington, Iowa 52601, Telephone 800-288-8094 or visit www.winegard.com). Customer must provide
proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty. If
the date of purchase cannot be verified, the warranty period shall be considered to begin thirty (30) days after the
date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard
dealer for service. Customer must provide proof of purchase to verify the product is under warranty. If the
product is brought to an authorized Winegard dealer for service prior to expiration of year one (1) of the warranty
period and a defect in material or workmanship is verified by Winegard Technical Services, Winegard Company
will cover the Winegard dealer’s labor charges for warranty service. The Winegard dealer must contact Winegard
Technical Services in advance for pre-approval of the service. Approval of the service is at the sole discretion of
Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood
Street, Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief
description of the problem and provide Winegard Technical Services with Customer’s name, address, and phone
number. Customer must also provide proof of purchase to verify the product is under warranty. If the product is
returned before the expiration of the warranty period, Winegard Company will (at its option) either repair or
replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from:
improper installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally
manufactured by Winegard in any manner whatsoever, removing or defacing any serial number, usage not in
accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive
environments such as salt spray and acid rain. This Limited Warranty also does not apply if the product becomes
unable to perform its’ intended function in any way as a result of the television signal provider making any
changes in technology or service.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or
Winegard Warranty Services under this warranty policy. Please call our Technical Services Department at
800-788-4417 or send an e-mail to [email protected] to obtain the RMA number. Please furnish the date of
purchase when requesting an RMA number. Enclose the product in a prepaid package and write the RMA number
in large, clear letters on the outside of the package. To avoid confusion or misunderstanding, a shipment(s)
without an RMA number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR
IMPLIED, MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF
THIS WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or
consequential damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from
state to state.
SATELLITE RECEIVER WARRANTY
See manufacturer’s limited warranty policy.
WS-MOBWARREV2
Rev. 1/10
