11
Troubleshooting
The MV3500A does not attempt to find a satellite or
it never moves.
The dish never stops on any of the signals that
it sees.
1. Check your Power switch to verify that it is in the
ON
position.
2. Check +12 V wires at unit to verify power. Check fuse on electronics.
PROBLEM
SOLUTION
1. Make sure that your receiver is set up correctly.
For DISH Network, the check switch should read either “
Un-
known
” or “
SW42
”.
For DirecTV the receiver should be set for a
Two Satellite Oval
Dish.
With DIRECTV, the dish will find the alternate
satellite but it never finds the primary satellite.
I am not getting all the DISH Network channels
I subscribed to.
The MV3500A never sees any signals, it just keeps
searching.
Make sure that the Switches on the Electronics Control Box are
set for DirecTV. See page 3. These switches are found under
the dome, inside the Electronics Control Box.
1. Go to the check switch menu in receiver. Make sure that it’s
set for SW42 and lists both even and odd transponders on satel-
lites 110° and 119°.
1. Rain, Snow or excessive Dew on the dome can interrupt the
signal. Snow and Dew can be brushed off the dome. If Heavy
rain or Snow fall is blocking the signal, it may be necessary to
wait until the weather clears.
2. Check to see if the Southern sky is clear. Trees, Buildings, Large
signs or an Overpass can block the signal. Find an area where you
can be sure that this is not the problem and try again.
3. Make sure the receiver has power and the satellite dish is
connected to the “Sat In”.
