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1-888-623-VOIP (8647)

Revised: May 2, 2018

windstreamenterprise.com

P/N 5000418 Rev. 02

©2018 Windstream Services, LLC

 Verge IP Phone Series - Quick Start Guide

Models: Verge 9308-WE  •  Verge 9312-WE

OfficeSuite Portal

Log on at 

http://MyOfficeSuite.broadviewnet.com

 to program the buttons on your Verge IP phone and expansion module(s), as well as manage 

your Office Suite UC® features and services.

Regulatory Notices

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits 

are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can 

radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio 

communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful 

interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following measures: 

• Reorient or relocate the receiving antenna. 
• Increase the separation between the equipment and the receiver. 
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 
• Consult the dealer or an experienced radio/TV technician for help. 

FCC Caution: 

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to 

operate this equipment. 
This product adheres to the IEEE 802.3af standard for Power over Ethernet (PoE). 
This equipment is Hearing Aid Compatible (HAC).
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful 

interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Important Note:
FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and 

operated with minimum distance 20 cm between the product and your body.

Industry Canada Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference 

Regulations of the Canadian Department of Communications.
This device complies with Industry Canada license-exempt RSS standard(2). Operation is subject to the following two conditions:
1.

this device may not cause interference, and

2.

this device must accept any interference, including interference that may cause undesired operation of the device. 

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux 

deux conditions suivantes :
1.

l’appareil ne doit pas produire de brouillage, et

2.

l’utilisateur de l’appareil doit accepter tout brouillage radioeléctrique subi, même si le brouillage est susceptible d’en compromettre le 

fonctionnement.

Radiation Exposure Statement:

This product complies with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation 

as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body.

Déclaration d’exposition aux radiations:

Le produit est conforme aux limites d’exposition pour les appareils portables RF pour le Etats-Unis et le Canada établies pour un environnement 

non contrôle. Le produit est sûr pour un fonctionnement tel que décrit dans ce manuel. La réduction aux expositions RF peut être augmentée si 

l’appareil peut être conservé aussi loin que possible du corps de l’utilisateur.

User Guides

To view the user guide for the Verge IP phone series, visit: 

www.windstreamenterprise.com

.

Warning:

For use only with:
A Power over Ethernet (PoE) supply – This product adheres to IEEE 802.3af standard for Power over Ethernet (PoE), OR:
A Windstream Enterprise-approved Limited Power Source, 24 VDC, 400 mA or higher – The optional wall mount switching Power Supply has 

the following specifications:  Input Voltage is 100-240VAC, 50/60Hz, 450mA. Output voltage is 24VDC @ 400mA or higher. UL Listed Limited 

Power Source. Output connector size is 5.5 mm x 2.5 mm (inner diameter) x 9.5 mm with center positive.

Do not

 connect an analog or ISDN phone line.

Caution:

Caution:

The ear piece region on the handset can attract and retain small objects. 

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