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C342 / C343 USER MANUAL

 

 

 

 

 

 

 

 

User Manual

C34 series 

Issue Date

2017/03/31 

Version 3.0 

Summary of Contents for C342

Page 1: ...C342 C343 USER MANUAL User Manual C34 series Issue Date 2017 03 31 Version 3 0...

Page 2: ...transmitted in any form by any means This manual includes the installation instruction and detailed description of possible questions in the operation Wincode has reserved the right to improve produc...

Page 3: ...power cord to avoid voltage instability to cause printer damage 4 If printer gets water or conductive material please shut off the power immediately to ensure the safety of personnel and equipment 5 T...

Page 4: ...llation 28 3 2 Install Driver with Add a Printer in Microsoft 32 3 2 1 Printer Installation 33 3 3 Printing Setup Driver Setup 40 3 3 1 Page Setup 40 3 3 2 Media Settings 41 3 3 3 Sensor Calibration 4...

Page 5: ...C34 USER MANUAL 5 7 Maintenance 65 8 Appendix C34 series specification 66...

Page 6: ...in operation The maximum 5 outside diameter label loading space It is also equipped 32 bit processor with highly efficient relevant configurations to make printing action smoothly and clearly so it ca...

Page 7: ...check whether any part is damaged or missing in transit If this incident has been happened please contact with local dealer or distributor for further assistance Label Printer CD Disc Quick Installati...

Page 8: ...C34 USER MANUAL 8 1 2 Appearance Figure 1 Front View Figure 2 Rear View...

Page 9: ...C34 USER MANUAL 9 Figure 3 Inside View...

Page 10: ...d instruction To use 100 125 Voltage please choose minimum rating power cord 125V 10A To use 200 240 Voltage please choose minimum rating power cord 250V 10 16A Please select the power cord length les...

Page 11: ...SER MANUAL 11 2 2 Ribbon Loading 1 1 core 300m length ribbon Open the ribbon cover and top cover Install an empty paper core onto the ribbon take up spindle Install a ribbon onto the ribbon supply spi...

Page 12: ...C34 USER MANUAL 12 0 5 core 100m length ribbon Open the ribbon cover and top cover load the 0 5 ribbon cap into the right of the top inner cover...

Page 13: ...r then load the right side of ribbon first into the ribbon supply mechanism The left side of ribbon supply spindle needs to be connected with bulge part of left supply mechanism completely Turn the ge...

Page 14: ...ght side of paper core first into the ribbon take up mechanism The left side of ribbon take up spindle needs to be connected with bulge part of take up mechanism completely Turn the gear until the bul...

Page 15: ...the ribbon to bypass print head and then attach the ribbon leader on the empty paper core with tapes then rotate the ribbon rewind wheel until ribbon surface has no wrinkle Close the ribbon cover to f...

Page 16: ...C34 USER MANUAL 16 5 Ribbon Installation Path...

Page 17: ...C34 USER MANUAL 17 2 3 Label Loading 1 Press the label holder button to fit the width of the label and then place a label roll into the holders...

Page 18: ...C34 USER MANUAL 18 2 Pull the label paper through the rubber roller and push the both sides of label under the label guides Close the top cover to finish label installation...

Page 19: ...C34 USER MANUAL 19 3 Label installation pat...

Page 20: ...R MANUAL 20 2 4 Cutter Installation Optional 1 Turn off the power and disconnect all the cables attached 2 Open the up cover and take off the front cover 3 Place the cable into the cable trough at the...

Page 21: ...C34 USER MANUAL 21 1 Place the module onto the position of the front cover close the up cover 2 Open the bottom cover and take out the cable of the cutter...

Page 22: ...NUAL 22 3 Place the cable at the motherboard and then close the bottom cover 2 4 1Label Installation 1 Follow 2 3 to load on the label 2 Pull out the front of the label through the drop out hole close...

Page 23: ...allation Optional 1 Turn off the power and disconnect all the cables attached 2 Open the up cover and take off the front cover 3 Place the cable into the cable trough at the right The iron piece and s...

Page 24: ...C34 USER MANUAL 24 4 Place both of the modules into the hole on the left and the right side of the low cover...

Page 25: ...e place the arrow of the iron piece forward and then install it on the low inner cover 6 Push the peeler module to the front and then close the up cover 7 Open the bottom cover take out the cable of t...

Page 26: ...L 26 2 5 1Label Installation 1 Follow 2 3 to load on the label 2 Tear the first label place the back tape through the front of the iron piece on the peeler 3 Push the peeler to the front and then clos...

Page 27: ...pport USB COM and TCP IP connection For Wi Fi Ethernet please use TCP IP connection for BT Bluetooth RS 232 please use COM connection IstallDriver is an execution file of WinLabel the user can find an...

Page 28: ...stallation Step1 Open WinLabel software and click InstallDriver the user will see the figure below Connect the printer to the computer with USB RS 232 LPT cable and press Next Step2 Choose the model o...

Page 29: ...or LPT Ethernet WIFI and IP Sharer connection please select add ICP IP port Use automatically search It will search the whole printers that connected to the internet the program will bring the user to...

Page 30: ...C34 USER MANUAL 30 Step3 If the information is correct click Next to start the installation Step4 Installing...

Page 31: ...C34 USER MANUAL 31 Step5 Windows Security please select continue the installation Step6 The Installation Finished window...

Page 32: ...r Windows 10 Platform 1 Click Start Setting Devices Printers scanners 2 Click Add a printer or scanner and then start searching if the device cannot be found select The printer that I want isn t liste...

Page 33: ...el or click start and select Setting Printers and Faxes 2 Click Add a printer Add a printer wizard 3 2 1 Printer Installation Take windows 10 for example 1 Follow the step above select The printer tha...

Page 34: ...a printer port For USB COM LPT printers please select Use an exist port choose the type of connected port click Next Go to step 6 For TCP IP printers please select Create a new port choose the type o...

Page 35: ...C34 USER MANUAL 35 3 Key in the IP address of the printer and then click Next 4 Wait for TCP IP port dectecting...

Page 36: ...C34 USER MANUAL 36 5 Select Custom enter Settings key in the port name printer name or IP address for Protocol select Raw for Port Number key in 9100 select OK Next...

Page 37: ...that you wanted to install select the manufacturer listed at the left and then select the printer driver at the right click Next If the same driver has been installed it will show the following windo...

Page 38: ...C34 USER MANUAL 38 7 Enter the printer name click Next 8 Select Do not share this printer click Next...

Page 39: ...C34 USER MANUAL 39 9 The user may select Set as the default printer click Finish...

Page 40: ...rections Portrait and landscape rotate 90 degrees 180 degrees rotation is accepted Settings Copies Each page quantity Speed Printing speed Darkness Adjust Printing darkness status Caution If the value...

Page 41: ...er needs to be loaded ribbon for printing label Direct Thermal mode means that printer does not need to be loaded ribbon but need to load thermal paper Media type Label with gaps Gap Length is the dis...

Page 42: ...will be moved a distance after each printing action stops This function is not open Stop On Last Element Printing action will stop while printing the last label Sensor settings Sensor type Use Current...

Page 43: ...but different size and then only need to adjust the page setup of WinLabel It is recommended to use the auto detection if there are specific materials that the sensor cannot detect and then switch to...

Page 44: ...r Print Use Current Printer Settings the default setting Remove tick option would have below several options None The label is stopped after printing last label Tear off The label gap is stopped at th...

Page 45: ...e printing The printer will run the next label after removing peeled label Peer position can be adjustable as long as ticking Peel Off Position option Cutter The cutter will run after printer ends eac...

Page 46: ...C34 USER MANUAL 46 User Commands User can fill up printer commands in this dialog when it is needed Select and press a new window will pop out and the use can type in the commands...

Page 47: ...rint a label with inside parameters of printer Action Reset Printer Restart printer Factory Defaults Inside parameters to be default Label Feed Order printer to deliver a label come out Send to Printe...

Page 48: ...C34 USER MANUAL 48 3 3 6 About WinLabel driver version...

Page 49: ...03 Server 2008 Server 2012 and Server 2012R2 operation system 32 bit and 64 bit Note The monitor resolution needs to have at least 1024 x 768 for normal use Icons Description WinLabel Label editing so...

Page 50: ...0 4 2 Software Installation Click WINLABEL_SETUP EXE file in the CD disc and then choose a preferred language traditional Chinese simplified Chinese and English and input a stored path to finish softw...

Page 51: ...C34 USER MANUAL 51 4 3 WINLABEL Label Editing Software The Welcome screen The main screen...

Page 52: ...te check After entering to the WinLabel program click the Check for Update icon in the TOOLS page and check if it is the latest version Then program can be updated automatically Besides user can click...

Page 53: ...232 LPT Ethernet Press the search button when using Ethernet the system will search the office network and then list the printers Item Description Port term select the connecting way USB RS 232 LPT Et...

Page 54: ...ption Interface port Interface port selection USB RS232 LPT Centronics Ethernet Printer selection While printer is connected to the computer the program can automatically detect printer equipment Then...

Page 55: ...bps data bit parity check stop bit flow control selection Ethernet auto or manual insert selection Download information The current printer setting information can be showed in the Printer Summary are...

Page 56: ...ore sensitive Paper Size Detection Printer will detect the paper size and get detecting result in the right table as below Figure Get Label Size The detecting value of label size will be showed in the...

Page 57: ...ment Send the selected file to the printer and then print the files on the list Send command Send command to the printer please refer to the Printer Command Manual Unit Tools page Printing unit millim...

Page 58: ...set settings Otherwise the default is 0 Start Position Offset Before printing Input the required parameters plus value is feeding more distance minus value is back feeding more distance Feed to device...

Page 59: ...r Gap The user can enter the parameter Label with Black Line Black Line Thickness The user can enter the parameter default 0 4016 inches Only when it is loaded the label with black line Label with Bla...

Page 60: ...ional Setup label length Error control Close Open after selected when the label size does not match the setting the system will send the error report Printer Command Printer Emulation Switch Auto Dete...

Page 61: ...ected file Delete all the file Delete all the file in the storage area Print selected file Print out the selected file Send the file to the printer File path select the file that needed to upload File...

Page 62: ...zone paste the command to the current edit zone Copy the current edit zone copy the content in the edit zone search search the specific content in the edit zone search and replace replace the searche...

Page 63: ...ver and press the Feed button Red LED always on Gap out Sensor setting is not correct Reset the settings of sensor in the Printer Utility software Red LED flash Cover op Cover open Close the top cover...

Page 64: ...ause Printer will cancel pause status Error Red LED flash Printer will execute the remaining job if the error issue has been solved Error Red LED flash Printer will cancel printing job to return ready...

Page 65: ...pen or a cotton swab with 100 ethanol to clean the print head surface Repeat this procedure until the black marks left on the cotton swab are not increasing 4 Keep regular clean on the rubber roller a...

Page 66: ...nsor Internal fonts Seven kinds of bitmap fonts Bar code 1D bar code Code 11 Code 39 Code 93 Code 128 Codabar EAN JAN 8 EAN JAN 13 Interleaved 2 of 5 ITF 14 MSI Pleassy PostCode Telepen UPC A UPC E UC...

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