WINCO / DWL Industries Co.
WINCO / DWL Industries Co.
10
3
Troubleshooting Chart
PRobLem
miGht be CAused bY
CouRse oF ACtion
Grill not working
Power supply
Check power source
Power switch has not been turned on
Check that the unit is correctly plugged in and
turned on
Plug/cord, set or external wiring is damaged
Call for service
Internal wiring fault
Call for service
Indicator light is on, but unit is not
heating up
Faulty elements
Call for service
Operation of thermostat
All thermostats are not turned on
Ensure thermostat is set correctly and that the
temperature select knob is firmly secured to the
thermostat shaft (not spinning independently)
Faulty thermostat
Call for service
Indicator light is not on, but the unit IS
heating up
The indicator bulb has burned out
Call for service. Replace the indicator light
Cooking surface is heating up too slowly
Carbon build up
Ensure that the plates are kept clean and free from
carbon build up / debris
(see "Cleaning" section on page 9)
Thermostat setting
Ensure thermostat is set correctly and that the
temperature select knob is firmly secured to the
thermostat shaft (not spinning independently)
Faulty elements
Call for service
Food sticking
Carbon build up
Ensure that the plates are kept clean and free from
carbon build up/debris
(see "Cleaning" section on page 9)
Not seasoned
Season grill, see Operating Instructions
DO NOT send unit to WINCO without first contacting our customer
service department.
See "Limited Equipment Warranty" section on page 12 for details.
Service and Repair
There are no user serviceable parts within this appliance. To avoid
serious injury or damage, never attempt to repair the unit or replace
a damaged power cord yourself.
Safety Rules & Information for Panini or Sandwich Grill
To ensure safe installation and operation, please
carefully read and understand the following
statements.
Unless the operator is adequately trained and
supervised there is a possibility of injury. Owners of
this equipment are responsible to make certain that
this equipment is used properly and safely, and that
all of the instructions contained in this manual are
followed. Adherence to the requirements of local,
state or federal law is required.
Owners should not permit anyone to use this
equipment unless they are over 18 years old,
adequately trained, supervised, and have read and
understood this manual.
Owners should also ensure that no customers,
visitors or other unauthorized personnel come in
contact with this equipment. It is the responsibility
of the owner and the operator to remain alert to any
hazards posed by the function of this equipment.
If an operator is ever uncertain about a particular
task or the proper method of using this equipment,
they should ask an experienced supervisor.
Unpacking the Equipment
disPose oF ALL PACkAGinG mAteRiALs in An
enViRonmentALLY ResPonsibLe mAnneR.
1. Remove all packing materials and tape, as well as any protective
plastic and cardboard, from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.
sAVe the oRiGinAL boX And PACkAGinG FoR use in
PACkAGinG And shiPPinG the eQuiPment iF seRViCes
ARe needed.
Function and Purpose
This unit is intended to be used for grilling in commercial food-
service operations only. It is not intended for household, industrial or
laboratory use.
Before using this equipment all surfaces should be cleaned and
dried
thoroughly
(see "Cleaning" section on page 9). Failure to clean
surfaces before using the unit could cause food contamination.
This unit is a medium duty appliance capable of a wide variety of
grilling applications.
Warning Labels
This manual contains a number of precautions to
follow to help promote safe use of this equipment.
Throughout the manual you will see additional
warnings to help alert you to potential hazards.
Warnings affecting your personal safety are indicated by:
WARNING
WARNING
CAUTION
HOT
CAUTION
CAUTION
Warnings related to possible damage to equipment are indicated by:
NOTE
Note is used to notify users of installation, operation, or maintenance
information that is important but not hazard-related.
Please remember that this manual and the warning
labels do not replace the need to be alert, to properly
train and supervise operators, and to use common
sense when using this equipment.
⚠
CAUTION
Hot surface.
Do not touch.
Disconnect power
supply and allow
surface to cool
before servicing.
⚠
ATTENTION
Surface chaude.
Ne pas toucher.
La puissance de
déconnexion électrique
et laisser refroidir la
surface avant l'entretien.
