
© by WilTec Wildanger Technik GmbH
Seite 7
November 2019
Version
2
Service notes
Even though this pump is a low-maintenance device, we advise to perform periodic maintenances in
order to prolong the longevity of the pump.
Attention! The pump has to be disconnected from the power supply before any kind of maintenance
work is performed.
Before the pump is being stored or left unused for longer periods of time, it has to be rinsed with water
and then emptied completely and stored within a dry environment.
In case of risk of frost, the pump has to be emptied completely in order to avoid that it or its parts are
damaged.
Check the flawless functionality of the rotor by turning the device on for a few seconds after longer
periods of idleness.
In case of the pump being blocked, connect the pressure line to the water line and remove the suction
hose. Then open the water line and repeatedly start the pump for approximately 2 seconds. In most
cases this should suffice in order remove clogging.
Troubleshooting
The motor does not start
Causes
Solutions
Line voltage is missing
Check the power supply
Pump impeller jams
– Thermal controller has shut down
Dismantle the pump and clean it
Pump does not suck water in
Causes
Solutions
Suction valve is not inside the water
Place the suction valve inside the water
No water inside the pump station
Fill water into the pump intake nozzle
Air inside the suction line
Check the suction line for leakages
Suction valve leaks
Clean the suction valve
Suction strainer is clogged
Clean the suction strainer
Max. suction head is exceeded
Check the suction head
Insufficient flow rate
Causes
Solutions
Suction head is too high
Check the suction head
Suction strainer is soiled
Clean the suction strainer
Water level decreases rapidly
Put the suction valve deeper into the water
Pump capacity is reduced by pollutants
Clean the pump and replace worn parts
Pump is shut down by thermal controller
Causes
Solutions
Motor overloads
– High friction due to foreign
matter
Dismantle and clean the pump, prevent the
suction of foreign matter with a filter
Attention!
The pump must not run dry!