Wilson Electronics Weboost AM100-PRO User Manual Download Page 11

VEHICLE SIGNAL BOOSTER 

AM100-PRO 

9

FREQUENTLY ASKED QUESTIONS 

What hours can I contact customer support?

Customer Support can be reached monday

 to

 friday by calling 

011 749 3085

 or 

through our support site at 

www.

boltontechnical.co.za

Why do I need to create distance between the booster and the antenna?

Antennas connected to a booster create spheres of signal. When these spheres 
overlap, a condition called oscillation occurs. Oscillation can be thought of as noise, 
which causes the booster to shut down to prevent damage. The best way to keep 
these spheres of signal from overlapping is to maximize separation between the 
Booster and Antenna.

______

Troubleshooting

 

FIXING BLINKING OR SOLID RED ISSUES

This section is only applicable if the booster is red or blinking red and you are not 

experiencing the desired signal boost.

1

2

3

Unplug the Booster’s power supply.

Relocate the inside and outside antenna further from each other. The objective 
is to increase the separation distance between them, so that they will not 
create this feedback condition discussed before.

Plug power supply back in.

Monitor the indicator light on your booster. If, after a few seconds of ‘power 
on’, a solid or blinking red light appears, repeat steps 1 through 3. Increase the 
separation distance until the condition is corrected and/or desired coverage 
area is achieved. Note: Horizontal separation of the two antennas typically 
requires a shorter separation distance than perpendicular separation. 

 If you are having any difficulties while testing or installing your booster, 
contact our weBoost Customer Support team for assistance (

011 749 3085

).

4

5

Summary of Contents for Weboost AM100-PRO

Page 1: ...weboost A WILSON ELECTRONICS BRAND AM100 PRO Vehicle Signal Booster Kit User Manual NEED HELP boltontechnical co za 6 011 749 3085...

Page 2: ...Antenna 2 STEP 2 Mount Inside Antenna 4 STEP 3 Connect Coax Cables To Booster 5 STEP 4 Connect Power Supply To Booster 6 STEP 5 Plug Power Adapter Into Vehicle s Power Supply 7 Light Patterns 8 Troubl...

Page 3: ...AM100 PRO VEHICLE SIGNAL BOOSTER 1 ________ Package Contents AM100 Pro Booster Outside Antenna Inside Antenna Power Supply...

Page 4: ...eters away from any windows including sunroofs ft Clean the surface where you will place the outside antenna IYJ Mount the outside antenna by placing on top of vehicle 15 cm in away cludin from g sun...

Page 5: ...that it may be shut in most vehicle doors without damaging the cable Car Sedan Cable routed into rear side door NOTE When going through car wash remember to remove your antenna SUVNan Hatchback Cable...

Page 6: ...of the seat or on the dash and mount The location should be at least 45 centimeters but no more than 90 centimeters from where the cellular device will be used Use the Velcro adhesive strip adhesive s...

Page 7: ...he port labeled Outside Antenna on the Drive AM100 Pro booster NOTE Bracket can be used to fasten booster in a specific location if desired Connect the cable from the 4G In Vehicle Antenna to the port...

Page 8: ...o Booster Connect the power supply cord to the end of the AM100 Pro labeled Power NOTE Do NOT connect the power to the Signal Booster until you have connected both the Inside and Outside Antennas VEHI...

Page 9: ...er into vehicle s 12V DC power supply Power up your AM100 Pro by flipping the switch on the back of the DC power adapter on If your Drive AM100 Pro is working correctly the light will be green NEED HE...

Page 10: ...justments are necessary If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section below Solid Red This is due to a feedback loop condition called oscillation...

Page 11: ...tion is only applicable if the booster is red or blinking red and you are not experiencing the desired signal boost 1 2 3 Unplug the Booster s power supply Relocate the inside and outside antenna furt...

Page 12: ...ted at least 20 centimeters from all persons This is a CONSUMER device The AM100 Pro is an ICASA Approved and Registered Device Most wireless providers consent to the use of signal boosters Some provi...

Page 13: ...0 2 21 2 20 3 3 18 4 19 4 18 5 4 17 2 18 2 17 3 5 16 2 17 2 16 3 6 15 4 16 4 15 5 Power output for multiple received channels Downlink dBm No Tones 2 2 8 3 2 2 6 3 1 1 4 0 8 4 0 2 0 2 0 4 5 1 2 0 8 1...

Page 14: ...ct This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse abuse neglect or mishandling that alters or damages physical or electronic properties Repl...

Page 15: ...rs in Soutth Africa 011 749 3085 boltontechnical co za Copyright 2017 weBoost All rights reserved weBoost products covered by U S patent s and pending application s For patents go to weboost com us pa...

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