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FIXING BLINKING OR RED LIGHT ISSUES

This section is only applicable if the booster is red or blinking red and you are not 

experiencing the desired signal boost.

1   Unplug the Booster’s power supply .
2    Relocate the inside and outside antenna further from each other . The objective is 

to increase the separation distance between them, so that they will not create this 

feedback condition discussed before .

3    Plug power supply back in .
4    Monitor the indicator light on your booster . If, after a few seconds of ‘power 

on’, a solid or blinking red light appears, repeat steps 1 through 3 . Increase the 

separation distance until the condition is corrected and/or desired coverage area 

is achieved . Note: Horizontal separation of the two antennas typically requires a 

shorter separation distance than vertical separation .

  If you are having any difficulties while testing or installing your booster, contact our 

weBoost Customer Support team for assistance (866 .294 .1660) .

Troubleshooting

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Summary of Contents for 460054

Page 1: ...Installation Guide Drive Reach OTR Cell Signal Booster BU GDE000286 DriveReachOTR 001 091820 indd 1 BU GDE000286 DriveReachOTR 001 091820 indd 1 9 18 2020 11 34 55 AM 9 18 2020 11 34 55 AM ...

Page 2: ...unting the Inside Antenna 6 STEP 4 Connect Coax Cables to Booster 7 STEP 5 Connect Power Supply to Booster 8 Booster Light Patterns 9 Troubleshooting 11 Safety Guidelines 13 Specifications 16 Warranty 17 BU GDE000286 DriveReachOTR 001 091820 indd 2 BU GDE000286 DriveReachOTR 001 091820 indd 2 9 18 2020 11 34 55 AM 9 18 2020 11 34 55 AM ...

Page 3: ...tside Antenna Inside Antenna Power Supply 13 in 18 in Mast Extensions Side Exit Adapter Spring 3 Way Mount Thread Lock Packs BU GDE000286 DriveReachOTR 001 091820 indd 1 BU GDE000286 DriveReachOTR 001 091820 indd 1 9 18 2020 11 34 55 AM 9 18 2020 11 34 55 AM ...

Page 4: ...na cable from antenna Mast Extension 13 in mast antenna 13 in mast 13 in mast Side Exit Adapter run cable through Mast Extension s run cable through Mast Extension s Antenna Spring can be used optionally Antenna Spring should not be used on this length 18 in mast BU GDE000286 DriveReachOTR 001 091820 indd 2 BU GDE000286 DriveReachOTR 001 091820 indd 2 9 18 2020 11 34 55 AM 9 18 2020 11 34 55 AM ...

Page 5: ...he side exit adapter hold the antenna vertically and screw the adapter from the bottom up This reduces cable twisting STEP 1 cont Side Exit Adapter mast mast add thread locker add thread locker Drive OTR Antenna cable from antenna BU GDE000286 DriveReachOTR 001 091820 indd 3 BU GDE000286 DriveReachOTR 001 091820 indd 3 9 18 2020 11 34 56 AM 9 18 2020 11 34 56 AM ...

Page 6: ...ugh that it may be shut in most vehicle doors without damaging the cable STEP 2 Mounting the Outside Antenna 3 Way Antenna Mount with hardware connect cable to a signal booster Side Exit Adapter Mast Extension add thread locker BU GDE000286 DriveReachOTR 001 091820 indd 4 BU GDE000286 DriveReachOTR 001 091820 indd 4 9 18 2020 11 34 56 AM 9 18 2020 11 34 56 AM ...

Page 7: ...d nut provided to mount the antenna with Spring as shown add thread locker add thread locker Remove nut shake proof washer Remove bolt plastic washer Mount disc washer with lip in the DOWN position Fasten nut with lip in the UP position BU GDE000286 DriveReachOTR 001 091820 indd 5 BU GDE000286 DriveReachOTR 001 091820 indd 5 9 18 2020 11 34 56 AM 9 18 2020 11 34 56 AM ...

Page 8: ...ore than 36 inches from where the cellular device will be used Use the Velcro adhesive strip adhesive strip provided and attach to desired location STEP 3 Mounting the Inside Antenna Velcro strip mount Inside Antenna to seat BU GDE000286 DriveReachOTR 001 091820 indd 6 BU GDE000286 DriveReachOTR 001 091820 indd 6 9 18 2020 11 34 57 AM 9 18 2020 11 34 57 AM ...

Page 9: ...nect the cable from the In Vehicle Antenna to the port labeled Inside Antenna on the booster STEP 4 Connect Coax Cables to Booster from Inside Antenna from Outside Antenna BU GDE000286 DriveReachOTR 001 091820 indd 7 BU GDE000286 DriveReachOTR 001 091820 indd 7 9 18 2020 11 34 57 AM 9 18 2020 11 34 57 AM ...

Page 10: ... NOTE If the 12V Cigarette Lighter port on your car is always on even when your vehicle is turned off and you will be parking for extended periods of time more than a day we recommend you turn the booster off by pushing the LED light which is also a button This will prevent the Drive Reach from draining the battery in your vehicle STEP 5 Connect Power Supply to Booster connect Power Supply Cord pl...

Page 11: ...the booster bands has reduced power due to a minor feedback loop condition called oscillation This is a built in safety feature to prevent harmful interference with a nearby cell tower If you are already experiencing the desired signal boost then no further adjustments are necessary If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section Light Off If the...

Page 12: ...and reconnecting the power supply After troubleshooting you must initiate a new power cycle by disconnecting and then reconnecting power to the Booster BU GDE000286 DriveReachOTR 001 091820 indd 10 BU GDE000286 DriveReachOTR 001 091820 indd 10 9 18 2020 11 34 57 AM 9 18 2020 11 34 57 AM ...

Page 13: ...ator light on your booster If after a few seconds of power on a solid or blinking red light appears repeat steps 1 through 3 Increase the separation distance until the condition is corrected and or desired coverage area is achieved Note Horizontal separation of the two antennas typically requires a shorter separation distance than vertical separation If you are having any difficulties while testin...

Page 14: ...spheres overlap a condition called oscillation occurs Oscillation can be thought of as noise which causes the booster to scale down it s power or shut down to prevent damage The best way to keep these spheres of signal from overlapping is to maximize separation between the inside and outside antennas Troubleshooting cont 1 866 294 1660 www wilsonelectronics com support wilsonelectronics com BU GDE...

Page 15: ...d have your provider s consent Most wireless providers consent to the use of signal boosters Some providers may not consent to the use of this device on their network If you are unsure contact your provider You MUST operate this device with approved antennas and cables as specified by the manufacturer Antennas MUST be installed at least 20 cm 8 inches from any person You MUST cease operating this ...

Page 16: ...CS https support t mobile com docs DOC 9827 Verizon Wireless http www verizonwireless com wcms consumer register signal booster html AT T https securec45 securewebsession com attsignalbooster com U S Cellular http www uscellular com uscellular support fcc booster registration jsp BU GDE000286 DriveReachOTR 001 091820 indd 14 BU GDE000286 DriveReachOTR 001 091820 indd 14 9 18 2020 11 34 57 AM 9 18 ...

Page 17: ... RG 58 RG 195 RG 58 RG 58 RG 58 RG 195 RG 6 RG 58 RG 58 Kit 311217 304415 304420 311104 5810 311112 5810 311125 311224 19530 311224 0630 314203 5810 314405 Ln ft 10 15 20 10 10 12 5 30 25 10 10 MOBILE OUTSIDE ANTENNA KIT OPTIONS Ω 50 Antenna Type 4G Slim Low Profile SMB Coax Type LMR 100 Kit 314419 Ln ft 10 MOBILE INSIDE ANTENNA KIT OPTIONS BU GDE000286 DriveReachOTR 001 091820 indd 15 BU GDE00028...

Page 18: ...detected signal is too high in a frequency band or if the Signal Booster detects an oscillation the Signal Booster will automatically turn the power off on that band For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute After 5 five such automatic restarts any problematic bands are permanently shut off until the Signal Booster has been...

Page 19: ... consumer s expense with a dated proof of purchase and a Returned Material Authorization RMA number supplied by Wilson Electronics Wilson Electronics shall at its option either repair or replace the product Wilson Electronics will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U S Replacement products may include refurbished Wil...

Page 20: ... com Copyright 2020 Wilson Electronics All rights reserved Wilson Electronics products covered by U S patent s and pending application s For patents go to weboost com us patents GDE000286_Rev01_09 18 20 BU GDE000286 DriveReachOTR 001 091820 indd 18 BU GDE000286 DriveReachOTR 001 091820 indd 18 9 18 2020 11 34 58 AM 9 18 2020 11 34 58 AM ...

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