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54
WILO SE 03/2013
English
10.2 Acknowledging errors
CAUTION!
Material damage!
Only acknowledge defect when they have been
remedied.
• Only skilled technicians are allowed to remedy the
defect.
• If doubt, contact the manufacturer.
• In the event of an error, the error page is dis-
played instead of the status page.
To acknowledge, proceed as follows.
• Press the encoder.
It appears on the display:
• The menu number <6.0.0.0> .
• The defect number and the maximum number
over 24 hours of the concerned defect (example:
1/6).
• The remaining time before auto reset of the
defect, in seconds.
• Wait for the auto reset time.
A timer runs within the system. The remaining
time (in seconds) is displayed until the error is
automatically acknowledged.
• When the maximum number of the defect is
reached and the last timer has elapsed, press the
encoder to acknowledge.
The system returns to the status page.
NOTE: When there is a time before considering
of the defect, after signalling (example: 300s),
the defect must always be manually acknowl-
edged.
The auto reset timer is inactive and “- - -” is dis-
played.
Example of error
page.
Example of status
page
E110
immediate
immediate
Immediate if defect
deleted
no limit Loss of synchronization
The pump restarts automatically
0s
E111
~5s
300s
Immediate if defect
deleted
6
The motor currents exceeds
the limit of the maximum
converter output current
Density and/or viscosity of the con-
veyed fluid are too big. Check if the
pump is not obstructed by particles
0s
E112
immediate
immediate
Immediate if defect
deleted
no limit
Motor speed higher around
120% of the max. speed
The pump takes again his normal
speed.
0s
E119
immediate
immediate
Immediate if defect
deleted
no limit
The pump tried to start
without success while it
veers
Check the tightness of the non-
return valve.
0s
Summary of Contents for Helix EXCEL 10
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