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WIL-IO-SP-ECS001-11 

8.

 

TROUBLESHOOTING 

Do not disassemble the motor housing. This pump has NO repairable internal parts, and disassembly may cause an 

oil leak or dangerous electrical wiring conditions.    

   

 

No.

Description

Qty.

1

Vertical float switch

1

2

Float bracket

1

3

Screw

4

4

Screw

4

5

Shaft

1

6

Adaptor

1

7

Impeller

1

8

Pump body

1

    

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

Picture 2 

 

Table 2:  Troubleshooting Common Pump Problems 
 

Problem 

Possible Cause 

Corrective Action 

Pump does not 
start or run 
 

1.

 

Blown fuse 

2.

 

Tripped breaker 

3.

 

Plug disconnected 

4.

 

Corroded plug 

5.

 

Thermal overload 

6.

 

Motor failed 

7.

 

Float switch failed 

1.

 

Replace fuse  

2.

 

Reset breaker  

3.

 

Secure plug  

4.

 

Clean plug prongs  

5.

 

Unplug for 30 minutes, then plug in  

6.

 

Replace pump  

7.

 

Replace switch  

Pump operates 
but pumps little 
or no water 

1.

 

Screen blocked  

2.

 

Check valve blocked  

3.

 

Debris caught in impeller or discharge 

1.

 

Clean screen  

2.

 

Clean check valve  

3.

 

Remove debris and reassemble impeller 

Pump starts and 
stops too often 
 

1.

 

Backflow of water from piping, check valve 
leaking 

2.

 

Float switch failed 

1.

 

Install or replace check valve  

2.

 

Replace switch. 

Pump will not 
shut off 
 

1.

 

Float obstructed  

2.

 

Defective float switch  

1.

 

Remove obstruction and make sure the 
switch moves freely 

2.

 

Replace switch  

 

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