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Thank you for purchasing the Hearing Helper™ T800 

transmitter from Williams Sound Corp. This wide-band FM 

transmitter operates on the 863 MHz bandwidth and con-

nects directly to your facility’s sound system; alternatively, 

it can used with a microphone as a stand-alone system.  The 

T800 is designed for use with the optional R863 FM receiver 

to provide hearing assistance or language interpretation to a 

listening audience.

The T800 transmitter operates much like an FM radio station. 

The transmitter picks up the audio directly from the facility’s 

mic or sound system which are broadcasted over an FM radio 

signal.  Listeners use the R863 receivers equipped with head-

sets to pickup the FM broadcast up to 400 feet away.
To avoid difficulties, please read through these instructions as 

you begin to use the system. Then save the manual for ques-

tions that arise as you continue to use your system.  If at any 

time you are having problems with this product, please contact 

Williams Sound toll free for assistance:  +1 952 943 2252.  

Sound System Amplifier

Loudspeakers

Mics

Line-Level Output

R863 Wide-band 
Receivers w/Earphones

Line-Level Input

T800 Transmitter

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Summary of Contents for Whisper R863

Page 1: ... Hearing Helper T800 Transmitter Wireless FM Listening System Manual and User Guide Transmitter Model T800 Optional Receiver Model R863 MAN XXX 2008 Williams Sound Corp ...

Page 2: ...ection 4 Power Connection 4 Selecting a Frequency 5 Connecting an Audio Source 5 Adjusting the Audio Source 5 6 Receiver Safety Information 7 8 R863 Receiver Instructions 9 13 Features Controls 9 R863 Belt Clip Instructions 11 Receiver Battery Information 12 13 Receiver Charger Information 14 Troubleshooting Guide 15 16 Warranty 17 18 System Specifications 19 ...

Page 3: ...on The transmitter picks up the audio directly from the facility s mic or sound system which are broadcasted over an FM radio signal Listeners use the R863 receivers equipped with head sets to pickup the FM broadcast up to 400 feet away To avoid difficulties please read through these instructions as you begin to use the system Then save the manual for ques tions that arise as you continue to use y...

Page 4: ...on nector then plug the connector into the AC Power In jack located in the back of the T800 Plug the power supply into the AC outlet Press the Power ON OFF control on the front Fig 2 Features Controls 1 Headphone Jack 2 Headphone Volume Control 3 Frequency Display LCD 4 Up Button 9 Antenna Connector 10 RF Power Output Switch 11 Audio Input Jack RCA Type Line level Unbalanced with Gain Control 5 Do...

Page 5: ... factory to Channel 1 863 250 MHz To change the channel press and hold the Set button for 3 seconds cursor will flash then press the Up or Down button until the desired channel 1 16 is displayed No further action is required the selection will be saved into memory after 3 seconds To view the current operating frequency i e 863 250 MHz on the T800 press the MENU button once To change the operating ...

Page 6: ...ent Audio source is ACCEPTABLE Limiting message is displayed Audio source is TOO HIGH Ensure the audience is receiving the highest quality audio listen to the audio through the headphone jack on the front of the T800 FIG 2 Step 7 Listen with an FM Receiver IMPORTANT The FM receiver being used with the T800 transmitter will need to be on the same frequency as the trans mitter Install the receiver b...

Page 7: ...omfortable level 2 Set the volume level at the minimum setting that you need to hear 3 If you experience feedback a squealing or howling sound re duce the volume setting and move the microphone away from the earphone or headphone 4 Do not allow children or other unauthorized persons access to the receiver Battery Safety and Disposal CAUTION The R863 receiver is supplied with disposable Alkaline ba...

Page 8: ... Recycling Instructions Help Williams Sound protect the environment Please take the time to dispose of your equipment properly Product Recycling for Customers in the European Union Please do NOT dispose of your Williams Sound equipment in the household trash Please take the equipment to an electron ics recycling center OR return the product to the factory for proper disposal Battery Recycling for ...

Page 9: ... 9 Using the Optional R863 Receiver FIG 3 R863 Receiver Views O On Off Channel Selector Switch Volume Control Earphone Headphone Jack On Indicator LED R863 Top R863 Front ...

Page 10: ...ng frequency To operate on 863 25 MHz turn the On Off Channel switch to position 1 to oper ate on 863 75 MHz turn to position 2 to operate on 864 75 MHz turn to position 3 Important Make sure the receiver is operating on the same fre quency as the transmitter The receiver s channel switch 1 2 3 position should match the transmitter s channel switch 6 Adjust the receiver volume control to a comfort...

Page 11: ...ceiver as shown in FIG 4A Turn the belt clip 180º left or right as shown in FIG 4B The belt clip is now installed and ready for use To Remove Turn the belt clip 180º so the open end of the clip points to the top of the unit as shown in FIG 4A Gently pull the belt clip away from the unit to remove Fig 4A Fig 4B ...

Page 12: ... See FIG 5 below If installing NiMH or rechargeable batteries slide the battery selection switch to the NiMH position Press the batteries into place over the fabric strip Be sure to observe proper polarity Damage due to improper battery installation may void the warranty on the product Close the battery door LED will flash when the batteries are getting low continue to use until the sound becomes ...

Page 13: ... only if a Williams Sound CHG 3512 CHG 3512 PRO or CHG 3502 Multi Charger is used Damage from improper charging is not covered by the Williams Sound warranty IMPORTANT WARNINGS DO NOT ATTEMPT TO RECHARGE ZINC CAR BON HEAVY DUTY ALKALINE OR LITHIUM BATTERIES DO NOT ATTEMPT TO RECHARGE DISPOSABLE BATTERIES These batteries may heat up and explode causing pos sible injury and damage to the equipment A...

Page 14: ... Receiver or Transmitter Charging LED Indicator AC Power Connection CHG 3502 Rear View Fig 6A CHG 3512 3512 PRO Multi Charger Fig 7A CHG 3502 Dual Bay Charger For more information on available chargers visit www williamssound com or call 1 952 943 2252 ...

Page 15: ...uency display on the front of the transmitter is illuminated Check to see if the transmitter is connected properly to the sound system Turn the screwdriver adjust Gain Control on the back of the T800 transmitter clockwise to increase the audio level If you are not using an input signal from a sound system make sure the Williams Sound microphone is plugged into the Mic Input jack on the rear of the...

Page 16: ...nd system are being disturbed by RF Radio Frequency signals produced by the T800 The most likely suspects are your amplifier mixer or tape deck The RF gets into the other equipment primarily through the power cord speaker wires or unshielded inputs all of which can act as antennas Try the following steps Move the transmitter away from the other sound equipment Make sensitive equipment more immune ...

Page 17: ...ESS AND IMPLIED WITH RESPECT TO THE Hearing Helper T800 transmitter INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WILLIAMS SOUND SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY MEDICAL EXPENSES OR ANY DI RECT INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY ANY USE DEFECT FAILURE OR MAL FUNCTIONING OF THE PRODUCT WHETHER A CLAIM FOR SUCH ...

Page 18: ...952 943 2252 If it is necessary to return the system for service your Custom er Service Representative will give you a Return Authorization Number RA and shipping instruction Pack the system carefully and send it to Williams Sound Corp Attn Repair Dept 10321 West 70th Street Eden Prairie MN 55344 USA Your warranty becomes effective the date you purchase your system Your returned warranty card is o...

Page 19: ... C to 40 C FM Deviation 45 kHz line input L R 1 kHz 0 5 Vrms Pre Emphasis 50 µsec Nominal Range Up to122 meters 400 ft at RF switch full power with Williams Sound R863 receiver Frequency Response Line input 25 to 10 0 kHz 3 dB Microphone input 110 to 8 5 kHz 3 dB Signal Noise Ratio 1 KHz Line input 50 dB Microphone input 40 dB THD noise 1 KHz Line input 0 4 Microphone input 0 5 Audio Processing 2 ...

Page 20: ... 10321 West 70th St Eden Prairie MN 55344 U S A 800 843 3544 952 943 2252 FAX 952 943 2174 www williamssound com 2008 Williams Sound Corp MAN XXX ...

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