Williams Sound
®
Helping People Hear
12
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If your Personal FM System is not working, check the following:
1. Read though the manual and user guide carefully to verify proper setup and installation of
your system.
2. Make sure the batteries are fresh or completely charged and that the “plus” and “minus”
terminals are installed correctly.
3. If the rechargeable batteries will only work for a short period of time (less than 1 hour) even
after they are fully charged, they must be regenerated. Leave them in the receiver or
transmitter with the unit turned on, for 5 - 6 hours. Then turn receiver or transmitter off,
place it in the charger, and charge for 14 - 16 hours. This should restore normal battery life.
Rechargeable batteries will gradually lose their capacity over time and should be replaced
every year.
4. Make sure the microphone is plugged into the Transmitter and the earphone is plugged into
the Receiver.
5. Move the Transmitter and Receiver closer together. You may be out of range. When using
the system indoors, it’s normal for the signal to momentarily disappear in certain locations.
This is called a “drop-out.” Moving a few feet will restore the signal.
6. Make sure that the Transmitter and Receivers are tuned to the same channel. The units have
stickers inside the back cover identifying the channel. Unless the Transmitter channel has
been changed, set the Receiver to channel 1.
7. Do not try to use more than one Transmitter on the same channel in close proximity to each
other. MORE THAN ONE TRANSMITTER ON THE SAME CHANNEL WILL RESULT
IN INTERFERENCE IF THEY ARE CLOSE TOGETHER. Keep the systems 50 – 100 feet
apart or use separate channels for each system used.
8. If you are still hearing interference on the Receivers, turn the Transmitter off and listen with
a receiver. If you hear the interference with the Transmitter off, you need to change to a clear
channel. Contact Williams Sound at [email protected] for assistance.
9. If problems remain, contact your dealer for further help. Or contact Williams Sound at
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