William Optics is the manufacturer of the products sold on WOnline and through its
Authorized Dealers sales network. This means that each original item is covered by the
WO warranty. For a period of two years from the date of original retail purchase, WO will
repair or replace a defective product provided it is returned to WO freight prepaid, with
proof of purchase. Please contact WO to solve any warranty claim.
If the product has been misused, mishandled or if repairs have been attempted or
performed without explicit consent from WO, the warranty will be deemed void. Normal
wear-and-tear is not covered by this warranty. If the claim is denied because it is deemed
to be a non-manufacturing defect, the customer will be notified of the reasons of denial.
This warranty is the manufacturer's warranty; additional warranties may apply but are
beyond William Optics Corp.'s responsibility.
WO reserves the right to verify all warranty claims for defective products. WO furthermore
reserves the right to change these terms and conditions and product specifications or to
discontinue products without previous notice. This does not affect your warranty rights.
Beyond the warranty period it is the customer's responsibility to deal directly with WO in
order to agree upon any repairs or replacements. Please contact William Optics for further
details on your options to obtain service on one of our products.
William Optics Corporation (WO) neither intends to nor will ever disclose your personal
information to third parties without your consent. All company personnel with access to
customer information are aware of our policies and are trusted professionals in the field.
WO intends to enforce these provisions vigilantly for your peace of mind and protection.
Company Policies
If your purchase has incurred any damage during shipping, you didn't receive the correct
product or parts are missing, contact us or your Authorized WO Dealer within 48h of
delivery in order for us to assist you without delay.
Carrier-caused problems must be reported to the carrier as well.
William Optics Corp.
Complete Name & Address,
Contact No. and E-mail
Purchased Product,
including Serial No. if available
Place and date of Purchase
Reasons for return
Return Authorization Number
Please read the refund policy carefully and if you have any doubt, please contact your
Authorized WO Dealer or William Optics Corp.
Return in perfect condition upon receiving your RA # to where instructed.
All return charges are the responsibility of the purchaser.
Privacy Policy :
Repair Policy :
Manufacturer Warranty :
Damage, Shortage & Incorrect Shipment :
If nonetheless you wish to return an item for a refund, please contact us for a return
authorization number (RA#), fill in the return form here below and return together with your
product to where instructed.
All returns to be refunded must be in perfect conditions, with original paperwork, packaging
and proof of purchase.
Refunds after 14 days from the invoice date are subject to a 15% restocking fee. No refund
will be allowed after 30 days from the invoice date.
The customer must prepay all transportation costs.
Original shipping charges, taxes or customs duties are not-refundable.
We hope that you are happy and delighted with your purchase.
Return and Refund Policy :
MEGREZ FLUORITE / ED
2005 William Optics Corp.
NO.
P19
www.william-optics.com
P20
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