wiking Optic, Installation And User Manual, Page: 34 / 56

34
Trouble Shooting
If you experience that your wood-burning stove is not functioning optimally, consult this table to
find some usual problems that may arise and how to solve them. If you cannot solve them and/
or other problems occur, pleas contact your maintenance man or wood-burning stove dealer.
Problem Possible cause Try the following
I cannot make a
sufficient fire in
the stove.
Incorrect lighting Further information: See the section on
lighting and firing the stove.
Poor chimney draft. Ensure that the smoke pipe or chimney is not
blocked. Ensure that the chimney height is
correct in relation to its surroundings.
The glass pane
is covered in
soot. The wood is too moist.
Only fire with firewood that has dried for at
least 12 months beneath a covered shed and
with a maximum water content of 20%.
A seal in the door is
loose.
The seals should be soft and flexible. If they
are not, replace them. New seals can be
purchased from your local wood-burning stove
dealer.
Insufficient supply of
secondary air to the
pane-flushing system.
Pull out the damper underneath the door to its
middle position, or no longer than 10 mm out.
The temperature inside
the stove is too low.
Place more firewood inside the stove and pull
out the damper a bit more.
Smoke enters
the room when I
open the door. The damper in the
chimney is closed. Open the damper.
Poor chimney draft. Ensure that the smoke pipe or chimney is not
blocked. Ensure that the chimney height is
correct in relation to its surroundings.
The firewood is in
flames.
Never open the door if the firewood is in
flames.
The fire-proof
materials in the
combustion
chamber are
blackened after
firing.
You have not fired
enough, i.e. there
is not enough air or
firewood.
Open up the primary air supply by completely
pulling the adjustment knob beneath the door
towards yourself. Moreover, igniting a larger
quantity of wood might be needed.
Combustion is
uncontrollable. A seal in the door or
ash drawer is loose.
The seals should be soft and flexible. If they are
not, replace them. New seals can be purchased
from your local wood-burning stove dealer.
Excess chimney draft. Close the damper in the chimney a bit at a time
until the problem is solved. At the same time,
completely shut off the primary air supply.
The door is not
completely sealed. Close the door completely. If it cannot close
completely, it must be replaced with an original
spare part.