38
in CaSe oF malFunCtion
the following pages contain some quick advice on what to do if
your hearing aid stops working or performs unsatisfactorily . if
the problems persist, contact your hearing care professional for
assistance .
problem
possible cause
Solution
the hearing aid is
completely silent
the hearing aid is not
turned on
Make sure the battery
drawer is closed
the battery does not
work
insert a new battery in
the hearing aid battery
drawer
the sound outlet is
blocked
see page 26
the microphone open-
ing is blocked
see page 29
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