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Widex UNIQUE U-FM, User Instructions, Page: 25 / 36

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Widex UNIQUE U-FM User Instructions Download Page 25

TROUBLESHOOTING

These pages contain advice on what to do if your hearing aid stops
working or if it doesn't work as expected. If the problem persists,
contact your hearing care professional.

Problem

Possible cause

Solution

The hearing aid is
completely silent

It is not turned on

Make sure the battery
drawer is completely
closed

The battery does not
work

Insert a new battery

The hearing aid vol-
ume is not powerful
enough

Your ear is blocked by
earwax

Contact your doctor

Your hearing may
have changed

Contact your hearing
care professional/
doctor

The hearing aid whis-
tles continuously

Your ear is blocked by
earwax

Contact your doctor

25

Summary of Contents for UNIQUE U-FM

Page 1: ...WIDEX UNIQUE USER INSTRUCTIONS THE WIDEX UNIQUE FAMILY U FM model Behind the ear ...

Page 2: ...series ___________________________________________ PROGRAM Universal Audibility Extender Quiet Audibility Extender Transport Audibility Extender Urban Audibility Extender Party Audibility Extender Music Audibility Extender SPECIAL PROGRAMS Zen Audibility Extender Phone Audibility Extender 2 ...

Page 3: ...SMARTTOGGLE PROGRAMS Zen Audibility Extender Phone Audibility Extender NOTE Read this booklet and the booklet Ear sets for Widex hearing aids carefully before you start using your hearing aid 3 ...

Page 4: ...e 11 The battery 11 Sound signals 14 How to tell right from left 15 Turning the hearing aid on and off 15 Putting on and removing your hearing aid 16 Programs 17 Program and sound adjustment 19 Using a phone with hearing aids 21 CLEANING 22 Tools 22 Cleaning the hearing aid 22 ACCESSORIES 24 TROUBLESHOOTING 25 REGULATORY INFORMATION 28 4 ...

Page 5: ...EC directives 28 FCC and IC statements 29 SYMBOLS 33 5 ...

Page 6: ... aid regularly even if it takes some time getting used to it Infrequent users don t usually get the full benefit of a hearing aid NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes we con sider necessary 6 ...

Page 7: ...Your hearing aid at a glance 1 2 3 4 5 1 Ear set 2 Microphone openings 3 Push button 4 Battery lid with nail grip 5 Right left identification 7 ...

Page 8: ...ct a doc tor immediately Take your hearing aids out when you are not using them This will help to ventilate the ear canal and prevent ear infections Contact your doctor or hearing care professional immediately if you suspect you may have an ear infection Remove your hearing aids before showering swimming or using a hair dryer Do not wear your hearing aids when applying perfume spray gels lotion or...

Page 9: ...earing care professional if you need to have your hearing aid repaired Your hearing aids contain radio communication technology Al ways observe the environment in which you are using them If any restrictions apply you must take precautions to comply with these Your hearing aid is very powerful and it can play sounds that exceed a level of 132 dB There may therefore be a risk of dam aging your rema...

Page 10: ...18 C to 40 C 0 4 F to 104 F and 10 95 rH Storage and transportation up to 60 C 140 F with 10 95 rH can be accepted in shorter periods duration of max of 2 weeks Your hearing aids are designed to operate from 0 C 32 F to 50 C 122 F For more information about your hearing aids visit www wi dex com 10 ...

Page 11: ...logists hearing aid specialists otolaryngologists who are trained in hearing re habilitation Intended use The hearing aids are intended as air conduction amplification devi ces to be used in everyday listening environments The hearing aids may be equipped with the Zen program intended to provide a re laxing sound background i e music noise source for adults who desire to listen to such a backgroun...

Page 12: ...our hearing aid batteries as they could explode Never leave a flat battery in the hearing aids while storing them It could leak and ruin your hearing aid Dispose of used batteries as indicated on the packaging and take note of the expiry date Low battery indication When the battery is flat a sound signal will play If the battery drains suddenly there may however be no warning We recom mend carryin...

Page 13: ... the battery door open and re move the old battery Now place the new battery in the drawer as shown Close the draw er If it doesn t close easily the battery is not placed correctly If you are not using the hearing aid for a few days remove the battery NOTE Avoid dropping your hearing aid hold the hearing aid above a soft surface while changing the battery 13 ...

Page 14: ... your needs and preferences Program 1 Message one short beep Program 2 Message two short beeps Program 3 Message or three short beeps Program 4 Message one short and one long beep Program 5 Message one long beep and two short beeps Zen Message tone Ask your hearing care professional to turn these sounds signals off if you don t need them Lost partner Only available in wireless 440 series 14 ...

Page 15: ...id for your left ear has a blue mark Turning the hearing aid on and off To turn the hearing aid on close the battery lid The hearing aid will play a sound signal to indi cate that it is on unless your hearing care pro fessional has deactivated this function To turn off the hearing aid push the battery lid downwards NOTE You can also cup the hearing aid in your hand to verify that it is turned on I...

Page 16: ...lace the hearing aid be hind the ear The hearing aid should rest comfortably on the ear close to your head Your hearing aid can be fitted using different types of ear sets See the separate ear set manual for more information about your ear set NOTE If the hearing aid doesn t feel comfortable or if it doesn t fit properly causing irritation redness or the like contact your hearing care profes siona...

Page 17: ...nal while you hold the lower part of the tube Programs PROGRAMS USE Universal For everyday use Quiet Special program for listening in quiet environments Transport For listening in situations with noise from cars trains etc Urban For listening in situations with changing sound levels in supermarkets noisy workplaces or similar 17 ...

Page 18: ... For listening to music SPECIAL PROGRAMS USE Zen Plays tones or noise for a relaxing sound background Phone This program is designed for listening to phone conversations SMARTTOGGLE PRO GRAMS USE Zen This program is similar to Zen but al lows you to listen to different types of tones or noise 18 ...

Page 19: ... SmartToggle program in your hearing aid Depending on your hearing loss your hearing care professional can ac tivate the Audibility Extender feature Ask your hearing care professio nal if you could benefit from this If your needs and preferences change over time your hearing care professional can easily change your program selection Program and sound adjustment If you have two hearing aids the pus...

Page 20: ...tToggle program you can change among the different Zen styles by short taps on the button As a dedicated sound adjustment button Tap the push button on your right hearing aid if you d like more au dibility and more volume If you need to decrease the volume or you d like more comfort tap the push button on your left hearing aid A long push on any of your hearing aids will mute and unmute the sound ...

Page 21: ... you d like more comfort just tap the push button on your left hearing aid A long push on any of your hearing aids will change program If you only have one hearing aid a short tap will change program and long tap will allow you to access the SmartToggle programs Using a phone with hearing aids When you use a phone hold it against your head at an angle above your ear rather than directly against th...

Page 22: ... removing tool 5 Battery magnet Cleaning the hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear Wipe the hearing aid with a soft cloth for example the cloth you received from your hearing care professional If the microphone openings are still blocked contact your hearing care pro fessional 22 ...

Page 23: ...he battery compartment open to ventilate the hearing aid For information on how to clean your ear set see the ear set man ual Do not use any kind of liquid or disinfectant to clean your hearing aid Clean and inspect your hearing aid every day after use to check that it is not broken If the hearing aid breaks while you are wearing it leaving small fragments in your ear canal contact your doctor Nev...

Page 24: ...l Name Use RC DEX remote control TV DEX for listening to TV and audio PHONE DEX for easy landline use FM DEX for streaming audio and FM signals UNI DEX for connecting hearing aids to mobile phones CALL DEX for easy wireless connection to mobile phones COM DEX for wireless connection to mobile phones and other devices via bluetooth Available in some countries only 24 ...

Page 25: ...n The hearing aid is completely silent It is not turned on Make sure the battery drawer is completely closed The battery does not work Insert a new battery The hearing aid vol ume is not powerful enough Your ear is blocked by earwax Contact your doctor Your hearing may have changed Contact your hearing care professional doctor The hearing aid whis tles continuously Your ear is blocked by earwax Co...

Page 26: ...nding change in volume or program to the con trol device a The device is used beyond the transmis sion range b Strong electromag netic interference in the vicinity c The device and the hearing aids are not matched a Move the device closer to the hearing aids b Move away from known source of EM interference c Check with your hearing care profes sional to make sure the device is matched with hearing...

Page 27: ...s has expired b Strong electromag netic interference in the vicinity a Replace battery in one or both hearing aids b Move away from known sources of in terference NOTE This information covers only the hearing aid See the Ear sets for Wi dex hearing aids user manual for information specific to your ear set If the problems persist contact your hearing care professional for as sistance 27 ...

Page 28: ...aration of Conformity according to 1999 5 EC can be found at http widex com doc N26346 Information regarding disposal Do not dispose of hearing aids hearing aid accessories and batter ies with ordinary household waste Hearing aids batteries and hearing aid accessories should be dis posed of at sites intended for waste electrical and electronic equip ment or given to your hearing care professional ...

Page 29: ...on Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 29 ...

Page 30: ...dio communications However there is no guarantee that in terference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Inc...

Page 31: ...io transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Can ada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication This device com plies with Industry Canada ...

Page 32: ...son gain de sorte que la puis sance isotrope rayonnée équivalente p i r e ne dépasse pas l intensité nécess aire à l établissement d une communication satisfaisante Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateu...

Page 33: ...d dress are stated next to the symbol If appropriate the date of manufacture may also be stated Catalogue number The product s catalogue item number Consult instructions for use The user instructions contain important cautionary information warnings precautions and must be read before using the product Warning Text marked with a warning symbol must be read before using the product 33 ...

Page 34: ...or human health as a result of the presence of hazardous substances CE mark The product is in conformity with the requirements set out in Europe an CE marking directives RCM mark The product complies with electrical safety EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market Interference Electromagnetic interference may occur in the vicinity ...

Page 35: ...35 ...

Page 36: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com Manual no 9 514 0329 001 01 Issue 2016 02 9 514 0329 001 01 ...

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