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IF THE SCOLA FM SYSTEM DOES NOT 

WORK 

On the following pages are some tips on what to do 
if the SCOLA system fails to work as it should . Check 
the following before contacting your SCOLA system 
provider: 

If there is no sound from SCOLA

 

BUDDY or the audio 

equipment, or if the sound is distorted, it may be because: 

The hearing aid, SCOLA

 

BUDDY or SCOLA transmitter is not 

receiving enough electrical power. Check that both the 

transmitter and receiver are turned on, with power from all 

batteries. Recharge, if necessary, the batteries for the 

SCOLA transmitter or SCOLA

 

BUDDY, and replace the 

hearing aid batteries. 
SCOLA

 

TEACH and SCOLA

 

BUDDY are not set to the same 

channel. Check that the SCOLA

 

BUDDY’s FM LED is on, and 

that there is an FM signal to it from the correct transmitter 

(e.g. turn off the transmitter and check that the LED goes 

off). If not, select another channel.
The plug on the SCOLA

 

BUDDY neck loop is not properly 

connected. Clean the plug with a soft cloth, and check that 

the beep tones sound correctly when the volume control is 

adjusted up or down. 
The earmould or the tube is blocked. Check that the tube 

and earmould are securely connected, and see whether 

wax, moisture or other debris is blocking the earmould or 

tube. 

31

Summary of Contents for SCOLA Buddy

Page 1: ...USER INSTRUCTIONS SCOLA FM SYSTEM SCOLA BUDDY ...

Page 2: ...2 ...

Page 3: ...TIC INDICATORS 16 RANGE OF THE FM SIGNAL 17 CUSTOMISING YOUR SCOLA BUDDY 18 CHANGING THE COLOUR 18 APPLYING STICKERS 20 SPECIAL CONFIGURATIONS 20 EXTENDED USE ADDITIONAL INFORMATION 21 RECHARGEABLE BATTERY 21 CONNECTING DEVICES TO THE AUDIO INPUT 22 CHANNEL SYNCHRONISATION 23 CONNECTING HEADPHONES TO THE AUDIO OUTPUT SPECIAL SETTING 25 TIPS FOR USING THE SCOLA FM SYSTEM 26 GETTING STARTED 26 CARE ...

Page 4: ...ities in difficult listening situations This FM system has been specifically developed for children and educational environments and these instructions therefore primarily address parents and teachers WARNING This booklet contains important information and instructions Please read this booklet carefully before you start using the FM system NOTE The FM system and accessories shown in these user ins...

Page 5: ...PACKAGE CONTENTS The SCOLA BUDDY incl a set of covers Box 1 Charger Box 2 1 Audio cable 2 USB cable 1 2 5 ...

Page 6: ...Box 3 2 sets of extra covers User instructions 6 ...

Page 7: ... BTE or ITE mod els bone anchored hearing aids or cochlear prod ucts The hearing aid programme must be set to ei ther the MT or the T programme NOTE Hearing aids without a telecoil will NOT work with SCOLA BUD DY SCOLA BUDDY can also receive FM signals from other FM transmitters as long as the same channel frequency is used for transmitting and receiving SCOLA BUDDY may be connected to devices suc...

Page 8: ...W OF BUTTONS LEDS AND JACKS Inductive neck loop Battery LED FM LED On off and scan button Volume up Volume down Audio jack 3 5 mm Charging jack mini USB Removable colour covers front and rear Loop connector 8 ...

Page 9: ...ing aid s to MT or T according to the user s instructions for your hearing aid The SCOLA BUDDY device must be worn around the neck Pull it over your head or open the neck loop at the connec tor The plug opens easily to prevent any kind of injury 9 ...

Page 10: ...ff Press and hold 1 sec the power ON OFF button The battery LED will glow green if the battery has been suffi ciently charged To switch OFF press and hold the power ON OFF button 1 sec The battery LED will turn off 10 ...

Page 11: ...Check the loop connection Increase or decrease the vol ume using the volume buttons and listen as the beeps in the hearing aid grow louder or qui eter 11 ...

Page 12: ... LED glows constant red Alternatively the USB cable may be used to connect the device to a PC Wait until the battery LED begins to flash green Remove the charger from the mains supply and take out the charger plug After charging SCOLA BUDDY is switched off Charging for the first time takes about 10 hours Rechargings take about 4 hours 12 ...

Page 13: ...ERY LED AND ACOUSTIC INDICATORS Battery OK Constant green Battery almost empty needs recharging Red flashing Warning beeps high low every 2 minutes Charging Constant red Charging completed Green flashing 13 ...

Page 14: ...d be placed around the neck and the hearing instruments set to the MT or the T pro gramme CONNECTING TO THE FM TRANSMITTER Switch on SCOLA BUDDY Both LEDs flash briefly indicating that its self test result is OK A green light in the LED indicates the pow er is on 14 ...

Page 15: ...nel When SCOLA BUDDY is re ceiving the FM signal the FM LED will be green When speaking into the FM transmitter s micro phone the speech must be audible in the hearing aid Press the or button to ad just the volume up or down to an appropriate reception vol ume Alternatively hold the button down for rapid adjustment The device will remember the setting after switch off 15 ...

Page 16: ...eeps are heard during vol ume adjustment At maximum or minimum volume setting the beep tone will be constant Channel scanning During channel scanning brief scanning beeps in dicate that the channel scan is in progress A double beep indicates that a transmitting chan nel has been found A long beep indicates that no transmitting chan nel can be detected 16 ...

Page 17: ...de pending on various factors such as whether the de vice is being used indoors or outdoors If the signal gets too weak or noisy the FM LED will switch off NB Due to the nature of the FM signal drop outs may occur in the FM signal at certain spots within its range Try to avoid being located in these dead spots 17 ...

Page 18: ...and blue There is a front and a rear cover in each colour You can change these covers indi vidually but remember to choose the cover with the LED symbols for the side of the SCOLA BUDDY unit where the LEDs are placed To remove a cover Lift off the cover from the top using the nail grip in the middle 18 ...

Page 19: ...Lift out the cover from the two holes in the bottom To attach a cover First attach the cover at the bottom locating the two locks in the holes in the unit Next click and fasten the cover at the top 19 ...

Page 20: ...kers first remove the covers from the SCOLA BUDDY unit then clean the covers with warm water Alcohol must NOT be used SPECIAL CONFIGURATIONS The SCOLA BUDDY device is very flexible and can be configured in many different ways Channels can be installed removed various frequencies for beep tones are available and the LEDs can be permanent ly switched off All of the special settings can be configured...

Page 21: ...hen the battery is fully charged the battery LED flashes green it will NOT harm the battery if the charger remains connected When the FM transmitter is switched off or out of range the FM LED turns off SCOLA BUDDY will switch to its sleep mode to save battery power As soon as the FM signal is received again it will wake up NOTE The built in battery is not replaceable In case of battery malfunc tio...

Page 22: ...3 5 mm jack socket in the SCOLA BUDDY unit The FM reception will be interrupted Connect the other jack of the audio cable to the au dio unit Adjust the volume on the SCOLA BUDDY to an ap propriate level The setting will be remembered by the SCOLA BUDDY device after switch off The volume setting is specific for the audio input and will not affect the volume setting of the FM sig nal 22 ...

Page 23: ...ronise the channels as described in the user s instructions for SCOLA TEACH Even if the receiving channel is not within the stand ard channel range for the SCOLA BUDDY unit it will still be possible to set it to any channel used by the SCOLA TEACH device SCOLA BUDDY can be configured either to start up on the channel last used or on a specific channel The default setting is the last used channel 2...

Page 24: ...iser it is possible to remotely and automatically synchronise the SCOLA BUDDY s receiving channel to the channel used in the classroom For further information please see the user s instruc tions for SCOLA CLASSMATE A beep indicates successful channel synchronisation 24 ...

Page 25: ...al will be routed to the au dio output instead of to the telecoil Without headphones connected the tele loop func tion will be active Connect the headphones to the 3 5 mm jack socket in the SCOLA BUDDY unit With the FM transmitter switched on and receiving on the correct channel listen to the FM signal in the headphones Adjust the volume on the SCOLA BUDDY to an ap propriate level The setting will...

Page 26: ...ings This obviously also applies to the parents and teachers of a hearing impaired child 2 Inform others that you are using an FM system for your hearing aids so that they understand why they may have to speak into a microphone Talk to the teacher or lecturer in advance tell him or her that you are a hearing aid user and explain the way that SCOLA works Check that the settings and the use of acces...

Page 27: ...everal teachers we recommend the use of SCOLA TEACH with the Team Teach function Lectures 1 Check that there is no interference from any other FM systems on the channel to which the system is set Find and set both transmitter and receiver to a noise free channel 2 Explain to the speaker how the SCOLA transmitter works Ask the speaker to place the microphone as close as possible to his or her mouth...

Page 28: ...ch version of SCOLA TEACH and an additional FM microphone such as a SCOLA TALK both parents can communicate with the child via FM In the car The SCOLA system is particularly effective in the car However some cars electrical systems can interfere with the hearing aid s telecoil reception If as a passenger you wish to listen to some music from for example an MP3 player it can be used in the same man...

Page 29: ...ere are some special precautions Remove any dirt from the SCOLA BUDDY using a soft dry cloth Do not take apart the SCOLA BUDDY or the hear ing aid as this will invalidate the warranty Never clean the FM system with water alcohol or the like with the exception of the SCOLA BUDDY front and rear covers Avoid knots in leads and cables Avoid exposing the SCOLA system to cosmetics hairsprays water deter...

Page 30: ...d to an electrical outlet the safety regulations for this equipment as set out in the IEC 60065 standard must be followed Do not switch on the SCOLA transmitter in hospitals air craft etc where it may interfere with other electronic equipment NOTE Avoid setting several FM transmitters to the same channel fre quency in the same area Note that there is a risk of interference from other radio service...

Page 31: ...e batteries for the SCOLA transmitter or SCOLA BUDDY and replace the hearing aid batteries SCOLA TEACH and SCOLA BUDDY are not set to the same channel Check that the SCOLA BUDDY s FM LED is on and that there is an FM signal to it from the correct transmitter e g turn off the transmitter and check that the LED goes off If not select another channel The plug on the SCOLA BUDDY neck loop is not prope...

Page 32: ...p the audio signal Reception is impaired or blocked by noise or whistling possibly because two or more FM transmitters are transmitting on the same channel on which you are receiving interference Try turning off the SCOLA transmitter If you can then hear a second FM signal this is what is causing the noise There are three possible ways to prevent interference 1 Only have one FM transmitter turned ...

Page 33: ...re secure The signal from the audio equipment is too weak Turn up the volume of the audio signal using the volume control of the audio equipment if possible If the batteries have been charged but the battery LED does not show that the batteries have been recharged this may be because There is no power in the power outlet Check that the outlet works The charger cable or plug may be defective Contac...

Page 34: ...y The warranty covers all defects in materials and workmanship Faults which arise due to mishan dling or repair by unauthorised persons are not cov ered by the warranty SERIAL NUMBER We recommend that you write down the apparatus serial number at the end of this guide 34 ...

Page 35: ...oltage must match the mains power voltage in your region and the power supply must have a mains male plug that is compatible with the AC wall outlet in your region The power supply must be certified for ITE use and must have the certification marks from an agency acceptable in your region Widex strongly recommends that you always use a power supply that is delivered by your Widex Dis tributor to e...

Page 36: ...y Widex A S declares that this SCOLA BUDDY is in compliance with the essential require ments and other relevant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity according to 1999 5 EC can be found at http www widex com doc 36 ...

Page 37: ...ide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harm...

Page 38: ... by Widex could void the user s authority to operate the equipment Industry Canada Statement Déclaration d industrie Canada Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so cho...

Page 39: ...trique à l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonnée équivalente p i r e ne dépasse pas l intensité nécessaire à l établissement d une communication satisfaisante Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux condit...

Page 40: ...uip ment WEEE is not handled correctly Do not dispose of hearing aids hearing aid accessories and batteries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment or given to your hearing care professional for safe disposal Proper disposal helps to protect human health and the envi ronme...

Page 41: ...he date of manufacture may also be stated Date of manufacture The date when the product was manufactured Use by date The date after which the product is not to be used Batch code The product s batch code lot or batch identification Catalogue number The product s catalogue item number Serial number The product s serial number Keep away from sunlight The product must be protected from light sources ...

Page 42: ... exposed Temperature limits The highest and lowest temperatures to which the prod uct can be safely exposed Consult instructions for use The user instructions contain important cautionary infor mation warnings precautions and must be read before using the product Caution Warning Text marked with a caution warning symbol must be read before using the product WEEE mark Not for general waste When the...

Page 43: ...s 2 product with some restrictions on use in some CE member states C Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market Interference Electromagnetic interference may occur in the vicinity of the product The six or seven digit number on the product is the serial num ber Serial numbers may not always be pre...

Page 44: ...SETTINGS Serial number ________________________ Gain adjustment ______________________ Starting channel ______________________ Channel scan possible yes no 44 ...

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Page 48: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com É 5qr0q5 a a a Manual no 9 514 0151 001 03 Issue 2014 09 ...

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