49
Problem
Possible cause
Solution
The hearing aids
do not respond
with a
correspond ing
change in volume
or program to the
DEX
The DEX is used beyond
the transmission range
Move the DEX closer to
the SUPER hearing aids
Strong electromagnetic
interference in the
vicinity
Move away from known
source of EM interference
The DEX and the SUPER
hearing aids are not
matched
Check with hearing care
professional to make sure
DEX is matched with
SUPER hearing aids