Widex MOMENT MRR2D User Instructions Download

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YOUR HEARING AID

(To be filled out by your hearing care professional)

This is a list of possible programs for your hearing aid.
For further information on the use of these programs, see Customization.

Your hearing aid programs:

PROGRAMS

AUDIBILITY EXTENDER



Universal



PureSound



Quiet



Comfort



Transport



Urban



Impact



Party



Social



Music



Summary of Contents for MOMENT MRR2D

Page 1: ...USER INSTRUCTIONS THE WIDEX MOMENT FAMILY MRR2D model RIC RITE Receiver in canal Receiver in the ear ...

Page 2: ...onal This is a list of possible programs for your hearing aid For further information on the use of these programs see Customization Your hearing aid programs PROGRAMS AUDIBILITY EXTENDER Universal PureSound Quiet Comfort Transport Urban Impact Party Social Music 2 ...

Page 3: ...ooklet Ear sets for Widex hearing aids before you start using your hearing aid You should also read the user instructions for the charger Sound streaming and wireless control The hearing aid allows sound streaming and direct wireless control from smartphones and other devices via DEX For more help and information contact your hearing care professional or visit https global widex com The hearing ai...

Page 4: ...ring aids with rechargeable batteries 10 Intended use 10 Charging 11 Use time and charging time 11 Operating and charging conditions 13 Storage and transport conditions 14 DAILY USE 16 Turning the hearing aid on and off 16 Putting on and removing the hearing aid 17 CUSTOMIZATION 18 Programs 18 The Zen program 20 Sound signals 20 Lost partner 22 4 ...

Page 5: ...onnect the hearing aid to the app 25 How to turn off the Bluetooth connection 25 Compatability with smartphones 25 CLEANING 26 Tools 26 Wax guard 27 Drying box 27 ACCESSORIES 28 TROUBLESHOOTING 29 TRAVELLING ON AN AIRPLANE 32 REGULATORY INFORMATION 33 FCC and ISED statements 33 EU directives 35 Directive 2014 53 EU 35 Information regarding disposal 36 SYMBOLS 37 5 ...

Page 6: ...ing care professional immediately if you sus pect you may have an ear infection or an allergic reaction Contact your hearing care professional if the hearing aid doesn t feel comfortable or if it doesn t fit properly causing irritation redness or the like Remove your hearing aids before showering swimming or using a hair dryer Do not wear your hearing aids when applying perfume spray gel lotion or...

Page 7: ...er electrical equipment If you experience interference keep a distance to other electrical equipment Please note that streaming sound to your hearing aids at a high volume can prevent you from hearing other important sounds such as alarms and traffic noise In such situations make sure to keep the volume of the streamed sound at a suitable level Do not expose your hearing aids to extreme temperatur...

Page 8: ...nt users do not usually get the full benefit of a hearing aid NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes we consider necessary The hearing aid at a glance Your hearing aid is shown below in the first illustration with the ear set The ear set consists of an earwire with receiver and an ear tip and it is...

Page 9: ...late model and seri al number The colour of the left right identification tells you how to know left from right The hearing aid for your left ear has a blue mark The hearing aid for your right ear has a red mark For further information on the ear set see the ear set manual 9 ...

Page 10: ...logists who are trained in hearing re habilitation Hearing aids with rechargeable batteries Hearing aids with rechargeable batteries should NOT be used by children younger than 36 months or mentally disabled people Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The hearing aids may be equipped with the Zen program in...

Page 11: ...er information on how to charge your hearing aid see the user in structions for the charger Use time and charging time If you charge your hearing aid for half an hour you have approximately 4 hours of use Charging your hearing aid fully will take approximately 4 hours When the hearing aid is fully charged you can use it for at least 16 hours in normal hearing environments before the next charge 11...

Page 12: ...roximately 3 4 hours of normal use The hearing aid turns off when the battery power is critically low Hearing loss sound environment and streaming are factors that affect the estimated use time For example if you use the streaming service you will reduce the use time of the hearing aid 12 ...

Page 13: ...e comfortable for you You can wear your hearing aid during flights but you should remove it before show ering swimming and sleeping Operating conditions Minimum Maximum Temperature 0 C 32 F 40 C 104 F Humidity 10 rH 95 rH Atmospheric pressure 750 mbar 1060 mbar Charging conditions Minimum Maximum Temperature 0 C 32 F 30 C 86 F Humidity 10 rH 95 rH 13 ...

Page 14: ...eep discharged battery can no longer be charged and has to be replaced We would however recommend recharging more frequently than every 6 months Storage and transport conditions Your hearing aid is sensitive to extreme conditions such as high tempera tures It should not be stored or transported in direct sunlight but only with in the following conditions Storage conditions Minimum Maximum Temperat...

Page 15: ...Minimum Maximum Humidity 10 rH 95 rH You can find technical data sheets and additional information on your hear ing aids on https global widex com 15 ...

Page 16: ... unless you have agreed with your hearing care professional to deacti vate this function 2 Remove the hearing aid from the charger and it turns on automatically after a few seconds The hearing aid will play a sound signal to indicate that it is on You can turn the hearing aid off in two ways 1 Place the hearing aid in the charger and the charging starts 2 Press and hold the push button for a few s...

Page 17: ...en place the hearing aid behind the ear The hear ing aid should rest comfortably on the ear close to your head Start by removing the hearing aid from be hind the ear Then take the ear set carefully out of the ear canal while you hold the lower part of the earwire Your hearing aid can be fitted using different types of ear sets See the sep arate ear set manual for more information about your ear se...

Page 18: ...atic program with focus on natural and pleasant sound in all situations Quiet Special program for listening in quiet environ ments Comfort Special program for listening in noisy environ ments Transport For listening in situations with noise from cars trains etc Impact Use this program if you prefer a clear and sharp sound Urban For listening in situations with changing sound levels in supermarkets...

Page 19: ...mation see The Zen program Phone This program is designed for listening to phone conversations SMARTTOGGLE PROGRAMS USE Zen This program is similar to Zen but allows you to listen to different types of tones or noise using a remote control RC DEX or app The names in the list of programs are the default names Your hearing care professional can also select an alternative program name from a preselec...

Page 20: ...ance of sounds speech not to be as clear or worsening tinnitus contact your hearing care professio nal Use of the Zen program may interfere with hearing everyday sounds in cluding speech It should not be used when it is important to be able to hear such sounds Switch the hearing aid to a non Zen program in these situations Sound signals Ask your hearing care professional to turn the sound signals ...

Page 21: ...beeps Push button sound signals Note that this function can be deactivated by your hearing care professional Push button action Feedback type Explanation of feedback Adjusting the volume Beep tone You will hear a double beep tone when you reach the default sound level You will hear a steady tone when you reach the minimum or maxi mum setting You will hear a beep tone every time you ad just the vol...

Page 22: ... Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear You will hear a spoken message in your ear Sound and program adjustment MOMENT app You can connect your smartphone to your MOMENT hearing aid with the MOMENT app to stream sound and control the functions of the hearing aid For example you can p...

Page 23: ... con sult your hearing care professional Push button The push button can be programmed in two different ways by your hearing care professional 1 As a program button To change the program press the button on the left or right hearing aid 2 As a sound adjustment button For more audibility and more volume Press the button on your right hearing aid For more comfort and less volume Press the button on ...

Page 24: ...martphone with your hearing aid When you use a smartphone hold it in front of you so that the microphone on the phone is close to your mouth This way you will experience the best sound during your phone call 24 ...

Page 25: ...estart it You might need to restart it again if you do not pair it in time How to connect the hearing aid to the app When you have paired your hearing aid with your smartphone in the set tings menu open the MOMENT app and it automatically connects to the hearing aid How to turn off the Bluetooth connection Go to the More menu in the MOMENT app and select Hearing aid Blue tooth to turn off the Blue...

Page 26: ...If you notice any dust or dirt in the microphones gen tly blow it away or wipe it off with a soft cloth Dry your hearing aid quickly if it gets wet or if you perspire heavily For information on how to clean the ear set see the ear set manual Tools With your hearing aid you will receive the following cleaning tools 1 2 3 4 1 Cloth 2 Brush for ear set 3 Long wax removing tool for ear set 4 Short wax...

Page 27: ...rwax Always use wax guards supplied by Widex with your hearing aid For information on how to change the wax guard see the ear set manual Drying box The WIDEX drying box for drying your hearing aid and ear set dehumidifies the hearing aid and ear set to avoid failure due to moisture Operating time 45 minutes Maximum temperature 40 C 104 F 27 ...

Page 28: ...ine use FM DEX for streaming audio and FM signals COM DEX for wireless connection to mobile phones and other devices via Bluetooth COM DEX Re mote Mic for helping hearing aid users hear speech in dif ficult listening situations TV PLAY for direct TV streaming WPT1 charger for the MRR2D hearing aid MOMENT APP for using your smartphone to control your hear ing aids Available in some countries only A...

Page 29: ...earing aid in the charger for 10 sec before tak ing it out The hearing aid is not charged Charge the hearing aid in the charger The hearing aid is com pletely silent although charged and turned on The wax guard is blocked with ear wax Remove the ear tip from the earwire If ear wax has accu mulated in the wax guard change the wax guard For fur ther information see the ear set manual You can also co...

Page 30: ...care pro fessional Contact your doctor The hearing aid whistles continuously Your ear is blocked by ear wax Contact your doctor The ear set is not placed correctly See Putting on and removing the hearing aid Your two hearing aids are not working in syn chrony The connection between the hearing aids is lost Turn them off and on again The two hearing aids do not respond with a cor responding change ...

Page 31: ...hearing aids are not matched Check with your hearing care professional to make sure the accessory is matched with the hearing aids NOTE This information covers only the hearing aid See the Ear sets for Widex hear ing aids user manual for information specific to your ear set If the problems persist contact your hearing care professional for assistance 31 ...

Page 32: ...n both hand luggage and checked luggage You need to turn off the Bluetooth connection on the hearing aid by using the app There is no risk of transmitting from the hearing aid s 2 4 GHz radio transmitter as long as the hearing aid is not connected to the mobile phone 32 ...

Page 33: ...equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the in structions may cause harmful ...

Page 34: ...n exposure limits set forth for an uncontrolled environment This transmitter must not be co located or oper ating in conjunction with any other antenna or transmitter Changes or modifications to the equipment not expressly approved by Wi dex could void the user s authority to operate the equipment ISED Statement Déclaration d ISED This device contains licence exempt transmitter s receiver s that c...

Page 35: ... RF radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter ISED EXPOSITION AUX RADIATIONS Cet équipement est conforme avec ISED les limites d exposition aux rayonnements défi nies pour un contrôlé environnement Cet émetteur ne doit pas être co localisés ou fonctionner en conjoncti...

Page 36: ...ng to 2014 53 EU can be found at https global widex com doc N26346 Information regarding disposal Do not dispose of hearing aids hearing aid accessories and batteries along with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for electrical waste and electronic equipment or given to your hearing care professional for safe disposal...

Page 37: ...logue item number Consult instructions for use The user instructions contain important cautionary information warn ings precautions and must be read before using the product Warning Text marked with a warning symbol must be read before using the product WEEE mark Not for general waste When a product is to be discarded it must be sent to a designated collection point for recycling and recovering to...

Page 38: ...set out in European CE marking directives RCM mark The product complies with electrical safety EMC and radio spectrum regula tory requirements for products supplied to the Australian or New Zealand markets Power on off To indicate connection to or disconnection from the power source 38 ...

Page 39: ...39 ...

Page 40: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark https global widex com Manual no 9 514 0552 001 01 Issue 2019 12 9 514 0552 001 01 ...

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