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Widex ME10-X, User Instructions

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Widex ME10-X User Instructions Download Page 31

31

in Case of malfunCtion

problem

possible cause

Solution

The hearing 

aid is 

completely 

silent

The hearing aid is 

not turned on

Make sure the battery is 

placed correctly and the 

battery compartment 

cover is closed correctly. 

See page 12

The battery does not 

work

Insert a new battery in 

the hearing aid

The sound outlet is 

blocked

See page 24

The microphone 

opening is blocked

If you suspect that 

earwax or dirt has 

migrated into the 

microphone inside the 

hearing aid, contact 

your hearing care 

professional. Do not 

insert anything into the 

microphone opening 

The hearing 

aid volume is 

not powerful 

enough

The battery is nearly 

exhausted

Insert a new battery in 

the hearing aid

The sound outlet is 

blocked

See page 24

Your ear is blocked 

by earwax

Contact your ENT 

doctor/physician

Your hearing may 

have changed

Contact your hearing 

care professional

Summary of Contents for ME10-X

Page 1: ...User instructions The MENU Series ME X model In the ear ...

Page 2: ...professional This is the model and the listening programs that have been selected for you Model ME3 X ME5 X ME10 X Date ______________________________________ Battery size 312 Vent No vent 6 6 Master Music TV T M T Standard Acclimatisation Audibility Extender Zen ...

Page 3: ... and off 12 Positioning the hearing aid 13 Removing the hearing aid 14 Volume adjustment 15 Listening programs 17 Switching between the listening programs 20 Cleaning 21 The hearing aid 22 The sound outlet 24 The vent 25 nanocare wax guard 26 Changing the NanoCare wax guard 27 Accessories 30 In case of malfunction 31 Caring for your hearing aid 33 Warnings 34 Advice 37 symbols 39 3 ...

Page 4: ...4 ...

Page 5: ...f function 5 Nail grip 6 Sound outlet 7 NanoCare wax guard 8 Vent Not in all models Your hearing aid may be provided with a listening pro gram called Zen It makes musical tones and some times a rushing noise in the background These sounds are shaped according to your hearing loss 1 2 3 4 5 6 7 8 8 ...

Page 6: ...ion and instructions Please read this booklet carefully before you start using the hearing aid NOTE Your hearing aid and accessories may not look exactly as illus trated in this booklet We also reserve the right to make any changes considered necessary ...

Page 7: ...round i e music noise source for adults who desire to listen to such a background in quiet Indications for use The devices are indicated for individuals with a range of hearing loss severity from minimal 10 dB HL to severe 80 dB HL and all hearing loss configurations They are to be programmed by licensed hearing care professionals audiologists hearing aid specialists oto laryngologists who are tra...

Page 8: ... to produce a signal to in dicate the use of certain functions The signal may be tones SmartTone or a spoken message Smart Speak The signal can also be deactivated Functions Default settings Other settings Adjusting volume Tone Off Confirming program button use Clicking sound Off Changing program Tones Message off Starting up the hearing aid Tone Message off Warning about low battery 4 tones Messa...

Page 9: ...ery pack regarding disposal of used batteries Other wise there is a risk that the battery life may be reduced Inserting the battery Before inserting a new battery into the hearing aid remember to remove the ad hesive tab Once the tab has been re moved the battery will start functioning after a few seconds CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted subs...

Page 10: ...beyond the open position Place the battery so that the plus sign of the battery faces upwards You can use the battery magnet provided to steer the battery into place If the battery compartment cover does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table ...

Page 11: ... you always have a spare battery with you WARNING Never leave an exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid WARNING Your hearing aid may stop functioning for instance if the battery is exhausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals ...

Page 12: ...h it up wards to turn the hearing aid on An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled Push the battery compartment cover downwards to turn the hearing aid off Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days ...

Page 13: ...r Slowly guide the hearing aid into your ear canal until you feel resistance Let go of the hearing aid and use the tip of your forefinger to gen tly push it into your ear until it rests comfortably in your ear canal To help position the hearing aid properly you could pull the outer ear backwards and upwards with the opposite hand ...

Page 14: ...ld the hearing aid with your thumb and forefinger and pull gently If it is difficult you can try to move the hearing aid carefully from side to side It may also help to pull the outer ear backwards and upwards with the opposite hand ...

Page 15: ...e volume Push the lever downwards to grad ually lower the volume Each time you operate the volume control you will hear a beep tone unless this function has been disa bled When the maximum or minimum adjustment level is reached a steady tone will sound CAUTION If the volume in the hearing aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further ...

Page 16: ...ne has sounded To turn the sound on again Press the lever upwards or Change listening program Any adjustment of the volume setting will be can celled when your hearing aid is turned off or when you change program If you wish to have the volume control disabled please consult your hearing care professional ...

Page 17: ... not via the hearing aid microphones M The telecoil is used where a loop system is in stalled If you activate the telecoil program you listen to a specific sound source and shut out surrounding sounds M T In this program you listen via the hearing aid microphones M and the telecoil T Standard All the automatic functions work to ensure audibility and speech understanding in all lis tening situation...

Page 18: ... when you are not required to hear surrounding sounds Or it may be used with the Master program so both the surrounding sounds and the generated sounds fractal tones and noise are heard together caution Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a no...

Page 19: ...ts who desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treat ment program that is prescribed by a hearing care pro fessional audiologists hearing aid specialists otolar yngologists who is trained in tinnitus management Directions for use Because of the unique ways in which Zen is pro grammed in your hearing aid please follow the rec ommendations ...

Page 20: ...or will sound unless this function has been disabled Program 1 One short beep or message Program 2 Two short beeps or message Program 3 Three short beeps or message Program 4 One long and one short beep or message Program 5 One long and two short beeps or message If you wish to have the program button disabled please consult your hearing care professional ...

Page 21: ...ing The following cleaning accessories are available for the hearing aid 1 Cloth 2 Brush 3 Wax removing tool Contact your hearing care professional if you need ad ditional supplies of cleaning accessories 3 2 1 ...

Page 22: ...your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt WARNING Never clean the hearing aid with water or cleaning solutions as this may cause it to malfunction When the hearing aid is not in use the battery compartment cover should be left open to ventilate the hearing aid and allow it to dry ...

Page 23: ...ou inspect the sound outlet and the vent openings to ensure that no earwax or dirt has gathered there Below is an example of how the sound outlet and vent openings may be positioned The posi tions can be slightly different on your hearing aid 1 Sound outlet 2 Vent opening 1 2 ...

Page 24: ...e sound out let with the small brush or cloth Do not attempt to clean the wax guard If the sound outlet is still blocked you should change the wax guard see pages 27 29 Warning If you cannot clean the sound outlet completely you should contact your hearing care professional Do not insert anything into the sound outlet as this could damage the hearing aid ...

Page 25: ...oving tool all the way through the vent Warning It is important for the performance of the hearing aid that the vent is never blocked by earwax Make it a habit to clean the vent every day In rare cases so much earwax can accumulate in the vent that the hearing aid sound is affected In that case you should see your hearing care professional ...

Page 26: ...Otherwise the warranty for your hearing aid will be void The NanoCare wax guard consists of the following parts 1 Holder 2 Removal hook 3 Wax guard Caution The wax guard is disposable and for one time use only Do not attempt to clean or reuse a wax guard This could damage your hearing aid and or cause the wax guard to become dislodged in your ear ...

Page 27: ...27 Changing the NanoCare wax guard Insert the removal hook into the used wax guard placed in the sound outlet Pull the wax guard straight out 1 Vent opening 2 Sound outlet 3 Used wax guard ...

Page 28: ...the holder into the open ing of the sound outlet and gen tly press the wax guard into the opening Then pull the holder straight out The new wax guard will auto matically detach from the hold er Press the hearing aid gently against a flat surface to ensure that the wax guard remains in place ...

Page 29: ...er If you have any questions regarding your NanoCare wax guard please contact your hearing care profes sional Warning If the wax guard fits loosely discard it and insert another If the wax guard becomes dislodged from the hearing aid while in the ear canal please contact your physician Do not try to remove the wax guard from your ear canal yourself ...

Page 30: ...es you a num ber of additional options T DEX A device for connecting hearing aids to mobile phones using telecoil For help in determining whether you could benefit from a remote control or other accessories please consult your hearing care professional ...

Page 31: ...locked See page 24 The microphone opening is blocked If you suspect that earwax or dirt has migrated into the microphone inside the hearing aid contact your hearing care professional Do not insert anything into the microphone opening The hearing aid volume is not powerful enough The battery is nearly exhausted Insert a new battery in the hearing aid The sound outlet is blocked See page 24 Your ear...

Page 32: ...t your hearing care professional on how to place the hear ing aid correctly in your ear canal The hearing aid does not fit your ear prop erly Contact your hearing care professional Your outer ear or ear canal is sore It is important that first time users only wear the hearing aid for short pe riods of time at the be ginning The skin in the ear canal is very thin and may swell a bit be cause of the...

Page 33: ... extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports Avoid dropping your hearing aid perform cleaning and bat tery changes while holding the hearing aid above a soft sur face Do not wear your hearing aid while in the shower or swim ming or when using a hair dryer ...

Page 34: ...their parts accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mo...

Page 35: ...n irritation in or around your ear or ear canal contact your hearing care professional Be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal An infec tion can arise as a result of inadequate ventilation of the ear We therefore recommend that you remove the hearing aid from your ear at night to allow the ear canal to be ventilated Make ...

Page 36: ...m for example room surveillance equipment burglar alarms and mobile phones is weaker and will not damage the hearing aid but may create audible in terference CAUTION Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibil ity standards the possibility cannot be excluded that it may cause interference with other equipment such as medica...

Page 37: ... hearing aid infrequently will not per mit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may ...

Page 38: ...quip ment WEEE is not handled correctly Do not dispose of hearing aids hearing aid accessories and batteries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste elec trical and electronic equipment or given to your hear ing care professional for safe disposal Proper dispos al helps to protect human health and the enviro...

Page 39: ...e the date of manufacture may also be stated Date of manufacture The date when the product was manufactured use by date The date after which the product is not to be used Batch code The product s batch code lot or batch identification catalogue number The product s catalogue item number Serial number The product s serial number Keep away from sunlight The product must be protected from light sourc...

Page 40: ...ely exposed Temperature limits The highest and lowest temperatures to which the prod uct can be safely exposed consult instructions for use The user instructions contain important cautionary infor mation warnings precautions and must be read before using the product caution warning Text marked with a caution warning symbol must be read before using the product wEEE mark Not for general waste When ...

Page 41: ...lass 2 product with some restrictions on use in some CE member states c Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market interference Electromagnetic interference may occur in the vicinity of the product The six or seven digit number on the product is the serial num ber Serial numbers may not always be ...

Page 42: ...42 ...

Page 43: ...43 ...

Page 44: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com É 5qr0w0 l a l Manual no 9 514 0209 001 02 ...

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