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30

If the hearing aid whistles continuously, it could be 
because:

• 

Your ear is blocked by earwax

. Contact your physician/

ENT doctor.

• 

The tubing is broken

. Replace the tubing.

• 

The tubing is yellow and stiff

. Replace the tubing.

• 

The tubing often comes off the earmould or hearing aid 
hook

. Replace the tubing.

• 

The hook is cracked

. Contact your hearing care profes-

sional.

• 

The earmould is not correctly placed in your ear canal. 

Take the earmould out and reinsert it. 

• 

The earmould fits loosely in your ear canal. 

Contact 

your hearing care professional.

Summary of Contents for m4-m

Page 1: ...User s instructions The mind440 Series m4 m m4 m CB Behind the ear ...

Page 2: ...2 ...

Page 3: ...same as the ones you have We furthermore reserve the right to make any changes considered necessary Hearing aids accessories and batteries should not be disposed of with normal household waste Please consult your na tional Widex distributor for advice on how to dispose of your hearing aid ...

Page 4: ... volume adjustment 16 Listening programs 17 Switching between the listening programs 19 Remote control 20 Using a telephone 21 Hearing aid with an earmould 22 Placing the hearing aid and earmould 23 Removing the hearing aid and earmould 24 Cleaning 25 The hearing aid 26 The microphone openings 26 The earmould 27 Changing the tubing 28 In case of malfunction 29 Hearing aid with an instant ear tip 3...

Page 5: ... In case of malfunction 46 Hearing aid with a custom ear tip 48 Right left identification 49 Placing the hearing aid and custom ear tip 50 Removing the hearing aid and custom ear tip 51 Cleaning 52 The hearing aid 53 The microphone openings 53 The ear set 54 Changing the tubing 56 Assembling a new ear set 57 Tubing size 58 In case of malfunction 59 Caring for your hearing aid 61 Good advice 63 You...

Page 6: ...ument that can be adjusted to your requirements in consultation with your hearing care professional All illustrations in this booklet show a right ear hearing aid Unless otherwise stated the same principles apply to the left ear We hope you will be pleased with your new Widex hearing aid ...

Page 7: ...ional can tick off the solution chosen for you Earmould Instant ear tip Custom ear tip Important Unless otherwise indicated the information provid ed in this booklet applies to all three ear set types In addition to the general instructions please be sure to read the sections that apply to your specific ear set solution ...

Page 8: ...Microphone openings where the sound enters the hearing aid 2 Program button for choosing between different listening programs is available on some models 3 On off function which is integrated into the bat tery drawer see page 15 4 Nail grip on the battery drawer for easy opening 1 2 3 4 ...

Page 9: ... a spoken message or tones adjusted by the hearing care professional in consultation with you The signal can also be deactivated Right left identification If you wear hearing aids on both ears the hearing aids can be provided with coloured marks red mark right and blue mark left The arrow shows the position of the identification mark ...

Page 10: ...the battery pack The bat tery life will depend on a number of factors such as the setting of your hearing aid how many hours you use it daily and the listening environments in which you use it Inserting the battery Before inserting a new battery in the hearing aid remember to remove the adhesive tab Once the tab has been removed the battery will start func tioning after a few seconds Do not use ba...

Page 11: ...n the battery is facing in the direction indicated by the plus sign printed on the round battery holder see the long arrow You can use the provided battery magnet to steer the battery into place If the battery drawer does not close easily the battery is incorrectly inserted Always place the battery in the actual battery drawer as illustrated and not in the open space inside the hearing aid 2 1 ...

Page 12: ...eviously described Place the hearing aid on the provided cloth on a clean plane surface and turn it as illustrated 2 Supporting the drawer with your finger use the provided battery magnet to push the battery out of the battery drawer from the minus side 1 2 ...

Page 13: ...chosen four beep tones will be produced Once the battery is totally exhausted the hearing aid will be completely silent Exactly how long the hearing aid will function after the low battery indication varies from one case to another We recommend that you always have a spare battery with you Never leave an exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid ...

Page 14: ...a nail grip which means that you need a tool to open the battery drawer This type of drawer can be a good choice if the hearing aid is worn by a child A special tool for opening the drawer will be included with this drawer The battery drawer is opened as illus trated ...

Page 15: ...st turned off the hearing aid wait at least three seconds before turning it on again 2 Open the battery drawer to turn off the hearing aid In the standard setting a spoken message will indicate that the hearing aid has been switched on see page 9 Please remember to switch the hearing aid off when it is not in use Remove the battery if the hearing aid will not be used for several days 1 2 ...

Page 16: ...htly while you place it on the ear Together with your hearing care professional you can choose the start up setting that suits your needs best Automatic volume adjustment The hearing aid volume is adjusted automatically in ac cordance with your sound environment Important If the volume in your hearing aid is generally too loud or too weak or if the reproduced sounds are distorted or you would like...

Page 17: ...ur needs change over time the combination of listening programs can be changed When selecting a listening program please remember that there are situations where it is particularly impor tant to be able to hear the surrounding sounds e g traffic warning signals Master Standard program Acclimatisation Has the same features as the Master program but provides slightly less amplification Music For lis...

Page 18: ...ot required to hear surrounding sounds Up to two listening programs with one Zen style each can be programmed for Zen Furthermore a special Zen program can be made available This is called Zen and can contain up to three Zen styles Important Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is i...

Page 19: ...s function has been disabled In the standard setting a spoken message will indicate your choice of program see page 9 Zen If your hearing aid is provided with the Zen program you access this program by pressing the program but ton for more than one second This function is called SmartToggle A short press of the program button in the SmartToggle mode will allow you to cycle through the available Ze...

Page 20: ...ef beeps Program 3 Three brief beeps Program 4 One long and one brief beep Program 5 One long and two brief beeps Zen Tone Remote control Some hearing aid models may be pro vided with a remote control These hear ing aids have no program button If your hearing aid has a remote control please also refer to the user s instructions for the remote control ...

Page 21: ...ening on a telephone we recommend that you hold the tele phone against your head at an an gle above your ear and not directly against the ear If the sound is not optimal try to move the telephone loudspeaker to a slightly different position ...

Page 22: ...22 Hearing aid with an earmould The ear set consists of the following parts 1 Earhook 2 Tubing 3 Earmould 3a Sound bore 3b Vent 2 1 3 3a 3b ...

Page 23: ...nsert the earmould in the ear canal while holding the lower part of the tubing 2 It may help to pull the outer ear backwards and up wards with the opposite hand 3 Place the hearing aid behind the ear so that the earhook rests comfortably on the ear close to your head 1 2 3 ...

Page 24: ... the ear 2 Carefully pull the earmould out of the ear canal while holding the lower part of the tubing If it is difficult you can try to move the earmould care fully from side to side while pulling it out It may also help to pull the outer ear backwards and upwards with the opposite hand 1 2 ...

Page 25: ...mould Cleaning The following cleaning accessories are available for the hearing aid and ear set 1 Soft cloth 2 Wax removing tool Contact your hearing care professional if you need ad ditional supplies of cleaning accessories 1 2 ...

Page 26: ...e microphone openings Clean the microphone openings by passing the wax removing tool straight through the open ings If you feel resistance withdraw the tool and try again Use only the provided wax removing tool When the hearing aid is not in use the battery drawer should be left open so as to ventilate the hearing aid and allow it to dry ...

Page 27: ... is clean and free of ear wax and moisture Never use alcohol or other cleaning solutions to clean the earmould Cleaning the earmould 1 Disconnect the earmould from the tubing 2 Clean the vent with the wax removing tool 3 Clean the sound bore with the wax removing tool 1 2 3 ...

Page 28: ... If there is still moisture in the earmould use a blow er or similar to blow it dry before attaching the ear mould to the tubing Changing the tubing If your ear set tubing becomes slack stiff yellow or cracked replace the tubing For further supplies of tubing or if the earmould no longer fits your ear contact your hearing care profes sional 4 5 ...

Page 29: ... sound bore of the earmould is blocked Clean the blocked sound bore as described on page 27 If the hearing aid volume is not powerful enough it could be because The battery is nearly exhausted Insert a new battery in the battery drawer of the hearing aid The sound bore of the earmould is blocked Clean the blocked sound bore as described on page 27 Your ear is blocked by earwax Contact your physici...

Page 30: ...ng The tubing is yellow and stiff Replace the tubing The tubing often comes off the earmould or hearing aid hook Replace the tubing The hook is cracked Contact your hearing care profes sional The earmould is not correctly placed in your ear canal Take the earmould out and reinsert it The earmould fits loosely in your ear canal Contact your hearing care professional ...

Page 31: ...31 Hearing aid with an instant ear tip Hearing aid with an instant ear tip The ear set consists of the following parts 1 Tubing with 1a hook 1b anchor 2 Instant ear tip 1a 1b 2 1 ...

Page 32: ...The ear set tubing is available in dif ferent lengths for the right and left ear respectively The individual size is printed on the tubing Red print indicates that it is for the right ear and blue print that it is for the left ear ...

Page 33: ...he ear canal while holding the lower part of the tubing Make sure that the anchor is positioned correctly se curing the position of the ear set Check at regular intervals that the hearing aid and ear set are positioned correctly 2 1 Important We do not recommend wearing the hearing aid without the anchor for the instant ear tip solution If the hearing aid is not secured by the anchor it can fall o...

Page 34: ...34 Removing the hearing aid and instant ear tip 1 Remove the hearing aid from its position behind the ear 2 Carefully pull the ear tip out of the ear canal while holding the lower part of the tubing 1 2 ...

Page 35: ...leaning The following cleaning accessories are available for the hearing aid and ear set 1 Soft cloth 2 Wax removing tool 3 Cleaning thread Contact your hearing care professional if you need ad ditional supplies of cleaning accessories 1 2 3 ...

Page 36: ...e microphone openings Clean the microphone openings by passing the wax removing tool straight through the openings If you feel resistance withdraw the tool and try again Use only the provided wax removing tool When the hearing aid is not in use the battery drawer should be left open so as to ventilate the hearing aid and allow it to dry ...

Page 37: ...th at regular intervals Never use alcohol or other cleaning solutions to clean the ear set Cleaning a blocked tubing 1 Grip the hearing aid between your thumb and in dex finger With your other hand grip the tubing and pull straight apart as indicated by the arrow Alternatively a small tool is available for removing the tubing Contact your hearing care professional if you want more information 1 ...

Page 38: ...ing 3 Pass the cleaning thread through the tubing Pull the thread out at the other end If necessary the ear tip can be washed Pull the ear tip off the tubing Rinse the ear tip thoroughly in lukewarm water Allow it to dry overnight 2 3 ...

Page 39: ...e ear set should be changed on a regular basis The lifeoftheear setisindividualanddependsonanumber of factors such as how much the hearing aid is used and the type of earwax If one of the ear set elements becomes slack stiff yel low or cracked replace the ear set ...

Page 40: ...the tubing It is very important that the ear tip is firmly secured Click the ear set onto the top of the hearing aid as illustrated For further supplies of ear sets or if the ear tip size no longer fits your ear contact your hear ing care professional ...

Page 41: ...e ear set must be adjusted to fit your ear exactly It is important to choose the correct tubing length and ear tip size in order to ensure a good and comfortable fit At the back of this booklet your hearing care profes sional can write down the sizes selected for you ...

Page 42: ... anchor can be used without prior trimming 1a Pull the pointed end of the anchor through the upper hole on the side of the tubing until the an chor is stopped by the grip at the end The angled grip should be pointing towards the hearing aid 1b Your ear set is now ready for use and is placed so that it rests comfortably in your ear 1b 1a ...

Page 43: ... Pull the pointed end of the anchor through the upper hole on the side of the tubing until the an chor is stopped by the grip at the end The angled grip should be pointing towards the hearing aid 1b Guide the pointed end of the anchor through the lower hole to form a small loop 1c When the loop is the correct size cut off any ex cess with scissors or similar 1b 1c 1a ...

Page 44: ...he angled grip should be pointing towards the hearing aid 2b Loop the anchor in the direction indicated by the dotted line and arrows 2c Guide the anchor through the lower hole on the side of the tubing as illustrated to form a loop 2d When the loop is the correct size turn the ear set around and cut off any excess with scissors or sim ilar 2b 2c 2d 2a ...

Page 45: ...ng 3 Make sure that the end of the anchor loop is flush with the small hole and there are no sharp edges Use the tip of your finger to check for sharp edges If part of the anchor sticks out through the hole creating an uneven surface this may cause irritation of the ear 3 ...

Page 46: ...blocked Clean or re place the ear tip If necessary replace the entire ear set If the hearing aid volume is not powerful enough it could be because The battery is nearly exhausted Insert a new battery in the battery drawer of the hearing aid The sound outlet of the ear tip is blocked Clean or re place the ear tip If necessary replace the entire ear set Your ear is blocked by earwax Contact your phy...

Page 47: ...because Your ear is blocked by earwax Contact your physician ENT doctor The tubing is broken Replace the ear set The tubing is yellow and stiff Replace the ear set The hook is cracked Replace the ear set The ear tip is not correctly placed in your ear canal Take the ear tip out and reinsert it ...

Page 48: ...48 Hearing aid with a custom ear tip The ear set consists of the following parts 1 Tubing with 1a hook 2 Custom ear tip with 2a extraction cord 2 1a 1 2a ...

Page 49: ...or the right and left ear respectively The individual size is printed on the tubing Red print indi cates that it is for the right ear and blue print that it is for the left ear The custom ear tip has Widex printed on it Red print indicates that the ear tip is for the right ear and blue print that it is for the left ear ...

Page 50: ...ar tip in the ear canal while holding the lower part of the tubing 2 It may help to pull the outer ear backwards and up wards with the opposite hand 3 Place the hearing aid behind the ear so that the hook and tubing rest comfortably on the ear close to your head 1 2 3 ...

Page 51: ...id and custom ear tip 1 Remove the hearing aid from its position behind the ear 2 Take hold of the extraction cord and carefully pull the custom ear tip out of the ear canal 1 2 Important Do not pull the tubing to remove your hearing aid Use the extraction cord ...

Page 52: ...ing cleaning accessories are available for the hearing aid and ear set 1 Soft cloth 2 Wax removing tool 3 Cleaning thread Contact your hearing care professional if you need ad ditional supplies of cleaning accessories 1 2 3 ...

Page 53: ...he hearing aid The microphone openings Clean the microphone openings by passing the wax removing tool straight through the openings If you feel resistance withdraw the tool and try again Use only the provided wax removing tool When the hearing aid is not in use the battery drawer should be left open so as to ventilate the hearing aid and allow it to dry ...

Page 54: ...e ear set Cleaning a blocked tubing 1 Grip the hearing aid between your thumb and in dex finger With your other hand grip the tubing and pull straight apart as indicated by the arrow Alternatively a small tool is available for removing the tubing Contact your hearing care professional if you want more information 2 Carefully pull the custom ear tip off the tubing wriggling the tip of the tubing ge...

Page 55: ...s the cleaning thread through the tubing Pull the thread out at the other end If necessary the custom ear tip can be washed Pull the ear tip off the tubing as described Rinse the ear tip thoroughly in lukewarm water Allow it to dry overnight 3 ...

Page 56: ... tubing should be changed on a regular basis The lifeofthetubingisindividualanddependsonanumber of factors such as how much the hearing aid is used If your ear set tubing becomes slack stiff yellow or cracked replace the tubing ...

Page 57: ...her hand as illustrated Gently press the tubing into place in the custom ear tip 2 Use your fingernail to press the tubing in as far as it will go so that it is securely fastened 3 Click the ear set onto the top of the hearing aid as illustrated For further supplies of tubing or if the custom ear tip no longer fits your ear contact your hearing care pro fessional 1 2 3 ...

Page 58: ...t to choose the correct tubing length in order to ensure a good and comfortable fit Your hearing care professional will choose the correct tubing length for you the first time At the back of this booklet your hearing care profes sional can write down the tubing size selected for you ...

Page 59: ...id The sound outlet of the custom ear tip is blocked Clean the ear tip as described on page 55 If the hearing aid volume is not powerful enough it could be because The battery is nearly exhausted Insert a new battery in the battery drawer of the hearing aid The sound outlet of the custom ear tip is blocked Clean the ear tip as described on page 55 Your ear is blocked by earwax Contact your physici...

Page 60: ...octor The tubing is broken Replace the tubing The tubing is yellow and stiff Replace the tubing The hook is cracked Replace the tubing The custom ear tip is not correctly placed in your ear ca nal Take the ear tip out and reinsert it The custom ear tip fits loosely in your ear canal Con tact your hearing care professional ...

Page 61: ...al days take out the battery Treat the hearing aid as the valuable object it is with care When the hearing aid is not in use keep it in its caseinacool drylocationwhereitcannotbereached by children or pets When not in use do not expose the hearing aid to ex treme heat or high humidity In environments with high humidity a Widex drying kit may be used daily to reduce the amount of mois ture inside t...

Page 62: ...lace your hearing aid in a mi crowave oven These are some of the types of radia tion that can damage your hearing aid Radiation from for example room surveillance equipment burglar alarms and cellular telephones is weaker and will not damage your hearing aid Widex hearing aids are not certified for use in mines or other areas with explosive gases To maintain the proper shape of the ear set be care...

Page 63: ...e of times a year Please be sure to keep the hearing aid and its parts and accessories out of the reach of children who might place them in their mouths Also keep batter ies out of children s reach and discard used batteries carefully Do not change batteries in front of children and do not let them see where you keep your sup ply Batteries are very small and can easily be mistaken for pills or the...

Page 64: ...ing ability However you should be aware that it takes time to get used to a new hearing aid and new sounds The hearing aid is made of modern non allergenic materials Still in rare cases skin irritation can occur If you notice skin irritation in or around your ear or ear canal contact your hearing care professional ...

Page 65: ...mmend that you remove the hearing aid and ear set from your ear at night to allow the ear canal to be ventilated Make sure that you clean and inspect your hearing aid and ear set as required If an infection oc curs you should seek medical attention and contact your hearing care professional for advice on how to disinfect the various hearing aid parts Do not under any circumstances use alcohol chlo...

Page 66: ...e ____________________ Battery type _____________ Ear set Earmould Instant ear tip Custom ear tip Ear tip size Left______ Right______ Tubing size Left______ Right______ Listening programs Chosen program position Master Acclimatisation Music TV Comfort Audibility Extender Zen ...

Page 67: ...67 ...

Page 68: ... 9 514 0108 001t Printed by HTO 2010 01 9 514 0108 001 02 02y ...

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