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Widex EVOKE E-XP, User Instructions

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Widex EVOKE E-XP User Instructions Download Page 35

Technical details

Hearing aid Inductive radio

Center frequency

10.6 MHz

Channel

Single Channel

Bandwith

660 kHz

Data rate

212 kbps

Data flow

Simplex/Semi duplex

Protocol

Random Access / Proprietary

Wireless security measures

Security of the wireless signals is assured through device system design that

includes:

●

Individual MAC address for each unit which is checked during each

transmission.

●

A built-in pairing table which specifies valid and legitimate pairing

among units

●

A proprietary Widex communication protocol which checks the package

numbers during each transmission.

●

A Cyclic Redundancy Check (CRC) to check data validity and correct er-

rors.

35

Summary of Contents for EVOKE E-XP

Page 1: ...USER INSTRUCTIONS THE WIDEX EVOKE FAMILY E XP model ITE In the ear...

Page 2: ...series PROGRAMS Universal Audibility Extender Quiet Audibility Extender Comfort Audibility Extender Transport Audibility Extender Urban Audibility Extender Impact Audibility Extender Party Audibility...

Page 3: ...you have in your hearing aids NOTE Read this booklet carefully before your start using your hearing aid NOTE This hearing aid allows direct wireless control and sound streaming from smart phones and o...

Page 4: ...use 9 Intended use 9 The battery 9 Low battery indication 10 Changing the battery 10 Sound signals 11 Lost partner 11 How to tell right from left 12 Turning the hearind aid on and off 12 Putting on a...

Page 5: ...NG 22 Tools 22 Cleaning 22 The wax guard 25 ACCESSORIES 28 TROUBLESHOOTING 29 REGULATORY INFORMATION 32 Wireless radio transmission 34 EU directives 36 Directive 2014 53 EU 36 Information regarding di...

Page 6: ...E Your hearing aid and its accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes we consider necessary Your hearing aid at a glance 1 Microphone...

Page 7: ...t your doctor or hearing care professional immediately if you sus pect you may have an ear infection or an allergic reaction Contact your hearing care professional if the hearing aid doesn t feel comf...

Page 8: ...must take precautions to comply with these Do not expose your hearing aids to extreme temperatures or high humid ity and dry them quickly if they get wet or if you perspire heavily Your hearing aids s...

Page 9: ...are trained in hearing re habilitation Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The hearing aids may be equippe...

Page 10: ...ose of used batteries as indicated on the packaging and take note of the expiry date Low battery indication When the battery is weak a sound signal will play If the battery drains sud denly there may...

Page 11: ...the battery Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed program These sounds can be spoken messages or tones Ask your...

Page 12: ...ttery door and push it upwards The hearing aid will play a sound sig nal to indicate that it is on unless your hearing care professional has deactivated this function To turn off the hearing aid push...

Page 13: ...hearing aid into your ear until it feels comfortable Pulling the outer ear upwards and backwards while you insert the hearing aid can be helpful Removing the hearing aid Hold the hearing aid with you...

Page 14: ...ear a beep tone unless your hearing care professional has deactivated this function When you reach the maximum or minimum setting you will hear a steady tone To mute your hearing aid do as follows Kee...

Page 15: ...ations with noise from cars trains etc Impact Use this program if you prefer a clear and sharp sound Urban For listening in situations with changing sound levels in supermarkets noisy work places or s...

Page 16: ...ds SPECIAL PROGRAMS USE Zen Plays tones or noise for a relaxing sound background Phone This program is designed for listening to phone conversations SMARTTOGGLE PROGRAMS USE Zen This program is simila...

Page 17: ...ng to your hearing loss so you can listen to them at any time and at any place with a simple push of the program button The Zen program may be used alone without amplification in quiet when you are no...

Page 18: ...gement Directions for use The Zen program can be activated with a simple push of the program but ton on the hearing aid or on the remote control Depending on how your hearing care professional has set...

Page 19: ...e audiological evaluation tinnitus diagnosis counseling use of proper amplification and or sound therapy tools Prior to any tinnitus management program it is advisable that you seek medical attention...

Page 20: ...am and seek attention from your hearing care professional if any of the following symptoms are noted Skin irritation Perceived decrease in loudness tolerance of sounds speech not as clear or worsening...

Page 21: ...s by opening and closing the battery compart ment 2 Keep the hearing aids close to your phone and follow the instructions on your phone 3 The hearing aids and smartphone are now ready to use NOTE Your...

Page 22: ...moving tool 4 Short wax removing tool 5 Battery magnet You will receive the following cleaning tools with your hearing aid 1 2 3 4 5 1 Cloth 2 Brush 3 Long wax removing tool 4 Short wax removing tool...

Page 23: ...essional The sound outlet Remove any visible earwax from around the sound outlet with the small brush or cloth Never try to clean the wax guard NOTE If you can t clean the sound outlet contact your he...

Page 24: ...or dirt has got into the microphone inside the hearing aid contact your hearing care professional Do not insert anything into the mi crophone The vent Clean the vent every day by passing the long wax...

Page 25: ...nd inspect your hearing aid every day after use to check that it is not broken If the hearing aid breaks while you are wearing it leaving small fragments in your ear canal contact your doctor Never tr...

Page 26: ...Insert the removal hook into the used wax guard Keep the holder at a right angle Pull the used wax guard straight out 26...

Page 27: ...l about how often you should change the wax guard The wax guard is for one time use only and is not intended to be cleaned If the wax guard fits loosely discard it and use a new one If the wax guard f...

Page 28: ...r easy landline use FM DEX for streaming audio and FM signals T DEX for connecting hearing aids to mobile phones via a telecoil UNI DEX for connecting hearing aids to mobile phones CALL DEX for easy w...

Page 29: ...battery is placed correctly and the battery compartment cover is closed correctly The battery does not work Insert a new battery in the hearing aid The sound outlet is blocked See the cleaning sectio...

Page 30: ...The hearing aid is un comfortable to wear It is not correctly placed in your ear ca nal Consult your hearing care professional It does not fit your ear properly Contact your hearing care professional...

Page 31: ...c The device and the hearing aids are not matched a Move the device closer to the hearing aids b Move away from known source of EM interference c Check with your hearing care professional to make sur...

Page 32: ...istory of active drainage from the ear within the previous 90 days iii History of sudden or rapidly progressive hearing loss within the previous 90 days iv Acute or chronic dizziness v Unilateral hear...

Page 33: ...ring aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate for a hearing aid evaluation The audiologist or hearing aid dispenser will conduct a hearing aid evalu...

Page 34: ...g loss may cause problems in language development and the educational and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation...

Page 35: ...ecurity of the wireless signals is assured through device system design that includes Individual MAC address for each unit which is checked during each transmission A built in pairing table which spec...

Page 36: ...eneral EMC including RF emissions RF immunity ESD Medical Electrical Equip ment Electromagnetic compatibility IEC 60118 13 RF immunity International standard for hearing instruments to ensure adequate...

Page 37: ...disposed of at sites intended for waste electrical and electronic equipment or given to your hearing care professional for safe disposal FCC and ISED statements FCC ID TTY UXP IC 5676B UXP Federal Co...

Page 38: ...tele vision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or reloca...

Page 39: ...io exempts de licence L exploita tion est autorisee aux deux conditions suivantes 1 L appareil ne doit pas produire de brouillage 2 L appareil doit accepter tout brouillage radioelectrique subi meme s...

Page 40: ...ogue item number Consult instructions for use The user instructions contain important cautionary information warn ings precautions and must be read before using the product Warning Text marked with a...

Page 41: ...s in conformity with the requirements set out in European CE marking directives RCM mark The product complies with electrical safety EMC and radio spectrum regula tory requirements for products suppli...

Page 42: ...42...

Page 43: ...43...

Page 44: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark https global widex com Manual no 9 514 0428 041 02 CIB number CIB394 Issue 2019 11 9 514 0428 041 02...

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