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Problem
Possible cause
Solution
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT doc-
tor/physician
The hearing aid is not
correctly placed in
your ear canal
Take the hearing aid out
and reinsert it
The hearing aid fits
loosely in your ear
canal
Contact your hearing
care professional
If the hearing
aid is uncom-
fortable to
wear
The hearing aid is not
correctly placed in
your ear canal.
Consult your hearing
care professional on how
to place the hearing aid
correctly in your ear
canal
The hearing aid does
not fit your ear
properly
Contact your hearing
care professional
Your outer ear or ear
canal is sore
It is important that first-
time users only wear the
hearing aid for short
periods of time at the
beginning. The skin in
the ear canal is very thin
and may swell a bit
because of the pressure
from the hearing aid.
Take 2-3 weeks to grad-
ually get used to the
hearing aid. If the sore-
ness continues, contact
your hearing care pro-
fessional
Your hearing
aids are not
working in
synchrony
The connection
between the hearing
aids is lost
Turn the hearing aids off
and on again
