Whynter UDF-138DW, Instruction Manual

Page: 14 / 15

14
Troubleshooting
Problem Possible Causes Solutions
Freezer external sur-
face is
warm

The external upright freezer
walls can be as much as 30°F
warmer than room temperature

This is normal while the compressor works to trans-
fer heat from inside the upright freezer cabinet
Moisture forms on in-
side
upright freezer walls

Weather is hot and humid,
which increases internal rate of
frost buildup

Door may not be seating
properly

Door is kept open too long, or is

This is normal

Check door installation

Open the door less often
Odors in upright freezer

Interior needs to be cleaned

Food with strong odors are in
the upright freezer

Clean interior with sponge, warm water, and baking
soda
Many common upright freezer problems are easily resolved. Try the troubleshooting suggestions below to
see if the problems can be resolved before having to contact the service department.
Display Status Function Response
Internal temperature
setting is displayed

Normal Operation

None
Alternating "E' and "7",
"8" or "9"

High temperature inside the
freezer cabinet

Operational error

Make sure door is properly closed

Contact Whynter Service Department via email at
service@whynter.com
Control panel beeps. “Hi
-
Temp” is lit

Freezer temperature is too high

Contact Whynter Service Department via email at
service@whynter.com

Press Alarm Reset to mute audible alarm
Control panel beeps.
“Door Open” is lit

Door Open

Close freezer door
Display Off

Once the desired temperature
level is set, the set temperature
will stay on for about 30 sec-
onds then it will disappear.

Power failure

None

Reconnect power supply

Contact Whynter Service Department via email at
service@whynter.com
ALARM FUNCTION TABLE