17
TROUBLESHOOTING
Problem
Possible Causes
Solutions
The dehumidifier leaks.
Continuous/gravity drain hose
is loose.
Cracked drain bucket.
Secure the drain hose.
Contact Whynter Service Department.
The dehumidifier does not
operate.
Power failure or outage.
The automatic switch, line
fuse, or breaker has been
tripped.
The power supply voltage is
too low.
The power cord is damaged.
The dryness level you select-
ed has been reached.
Drain bucket is full or not
positioned properly.
Restore the power supply.
Flip the switch / change the fuse / turn the
breaker back on. Also note that you may
have too many appliances drawing power
on one circuit, you may need to move the
other appliances to another circuit.
Move the appliance onto another circuit
with the correct voltage.
Call for service. Only authorized person-
nel should replace damaged power cord
or power plug.
If you want to remove more moisture, set
the unit on Continuous operation.
Empty drain bucket and insert the bucket
to the appliance properly.
The pump indicator light
blinks.
Water pump filter is dirty
Water pump drain hose is ob-
structed or kinked.
Clean the filter of the pump.
Make sure that the water pump drain
hose is not obstructed .
Water on floor.
Drain bucket is not installed
properly.
Drain hose connection may be
loose or not installed properly.
Install the drain bucket securely.
Make sure that the drain hose is securely
installed in the drain outlet.
For Drain Bucket method, make sure that
the continuous drain assembly is not in-
stalled and rubber drain cover is in place.
For Continuous/Gravity Drain method and
Water Pump method, make sure the hose
is securely fastened to prevent leakage.
Direct the drain hose toward a drain or
other suitable drainage outlet.
Many common portable dehumidifiers problems are easily resolved. Try the troubleshooting suggestions
below to see if the problems can be resolved before having to contact the service department.
