Whynter IMC-491DC, Instruction Manual

Page: 11 / 12

11
Problem Possible Causes Solutions

Water leaking from the back
of the unit

Water inlet hose not properly
inserted

Water pressure is too high

Insert the inlet hose properly into the water
inlet port

The recommended water pressure is 58
PSI.

The compressor works ab-
normally with a buzzing
noise

The voltage is lower than rec-
ommended

Stop the ice maker and do not restart until
the voltage is normal

Water indicator light is on  There is not enough water in
the reservoir
 Press the ON/OFF button to shut off, fill
with water, wait for 3 minutes and press
the ON/OFF button again to restart

Ice full indicator light is on

Ice basket is full to the top

Remove some of the ice
 Window display or indicator
lights are off
 Blown fuse/ no power/blown
breaker
 Replace fuse / turn power on
 Warning indicator is dis-
played
 Ice Shovel cannot rotate  Check if ice cubes are blocking or ob-
structing the ice shovel.

Warning indicator flashes for
20 seconds

Ice Full sensor is faulty

Contact Whynter Service Department

The ice made is too large
and with pieces sticking to-
gether

The water temperature in the
storage tray or ambient is too
low

Stop the machine and reset the ice
making cycle

Restart the machine after
turning it off

Ice appears cloudy  Due to fast freezing or the
water quality , ice cubes may
appear "cloudy", this is
trapped air in the water and
does not affect the taste or
quality of the ice.

This is normal
 Not all freezing bars makes
ice
 Amount of water in the reser-
voir is insufficient
 No water in the reservoir
 When the unit is first started,
refrigerant may not be flowing
to all freezing bars
 Make sure that water is at MAX level be-
fore using the portable ice maker
 Run the unit for a couple more cycles and
all bars should be frozen
 Ice full indicator is on but ice
is not full

Ice Full sensor is obstructed
 Build up form on the sensor
 Make sure that there are no obstruction or
objects aligned with the ice full sensor
 Remove the ice cubes from the ice basket
and close the lid
 Use a mild vinegar solution to clean the
sensor

Conditions for ice making
cycle are right but no ice is
made

Refrigerant leaks/ sealed sys-
tem is blocked

Water pressure is not properly
set

Contact Whynter Service Department

The recommended water pressure is 58
PSI.
TROUBLESHOOTING