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No

Problem

Possible Cause

What To Do

Not plugged in. 

Plug in

Is the circuit breaker tripped or blown fuse?

Put on the home circuit breaker or change 
the new fuse.

Is the refrigerator temperature control setted at 
“off”?

Set the temperature control knob at "4".

Is the refrigerator control dialed set to correct 
location?

Set it to a colder temperature.

Is the refrigerator placed in direct sunlight or 
closely a heat source?

Move the refrigerator to proper location.

Is the door closed completely?

Close the door completely.

Is the door opened too frequently or too long? Open the door less often,

Does the door gasket seal properly?

Make the gasket sealing properly.

Is the refrigerator overloaded?

Load less food into it.

Is the refrigerator control dialed set to correct 
location?

Set it to a warmer temperature.

Is the ambient temperature too low?
Hot-pipe is installed in two sides of 
refrigerator.That makes refrigerator's 
temperture lowquckly and save the power 

Normal state.

Condensation can occur when you leave the 
door open for a long time.

Normal state.

5 Vibrations 

The refrigerator is not level and firm.

Place the refrigerator in a level location.

Water bubbling comes from the refrigerant 
circulating of the refrigerator.

Normal state.

Contraction and expansion of the insulation 
inside the walls may cause popping and 
cracking.

Normal state.

Is the refrigerator unstable or touching the 
wall?

Keep the refrigerator leaving the wall.

Is the refrigerator not level?

Adjust the refrigerator leveling.

Were the doors not properly installed?

Assure the doors installed propertly.

Is the door gasket dirty and distortion?

Cleaning and flatting the door gasket.

Has the home circuit breaker or fuse tripped?

Put on the home circuit breaker or change 
the new fuse.

Is the refrigerator's door close completely?

Assure the door close completely.

Is the ambient temperature too high?

Is the temperature controller in freezer chamber 
or in refrigerator chamber is set at “strong” 
position

Sets it at a right position.

Too much food is loaded into the refrigerator 
and insufficient spaces for airflow.

Load less food into the refrigerator.

The door were not closed completely or the 
gasket not sealing enough.

Close the doors completely or make the 
gasket sealing enough.

Open the door too frequently.

Decrease the open-door times.

The lamp does not 
work.

4

Two sides of the 
cabinet are hot: 
condensation occurs.

6

The refrigerator is 
noisy.

7

The door can not close 
properly.

Operating for all long 
time.

9

Trouble shooting guide

1

The refrigerator does 
not get cold at all.

2

The refrigerator does 
not get cold enough.

3

The food in the 
refrigerator is frozen

8

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