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Extreme Series
Unit leaks water
Possible cause
Solution
Unit is level
System should have a two-degree (2
°)
pitch towards the exhaust side
Drain line clogged or kinked
Drain is clogged, preventing water from escaping
1. Disconnect exterior drain line and clear it out; run provided drain
line brush through the drain port and into the interior drain line.
blockage; drop a pan tab into the drip tray to prevent further
blockages.
Drain line does not have a downward slope
Fix drain line so there is a downward slope from the unit to the drain
Melt ice with blow drier; soak up with a towel
Unit runs but does not cool
Possible cause
Solution
Make sure fan is unobstructed and coil is clean
Compressor not running
Call Customer Service at 1-800-343-9463
Unit undersized
Call Customer Service at 1-800-343-9463
Compressor is overheating
clean condenser coil as a possible cause of compressor overheating.
If problem repeats, call Customer Service at 1-800-343-9463.
Evaporator fan runs but compressor does not
Possible cause
Solution
Running an Anti-Frost cycle
Check evaporator coil temperature
Compressor and/or starting components faulty
Call Customer Service at 1-800-343-9463
"Fan on" (FOn) setting has been increased, allowing fans to run after
Lower the "fan on" (FOn) time
Compressor may have overheated
clean condenser coil as a possible cause of compressor overheating.
If problem repeats, call Customer Service at 1-800-343-9463.
Compressor runs but evaporator fan does not
Possible cause
Solution
Faulty fan motor
Call Customer Service at 1-800-343-9463
Faulty controller
Call Customer Service at 1-800-343-9463
Compressor short cycles
Possible cause
Solution
Evaporator blows on bottle probe
Move bottle probe to a more central location
Unit low on refrigerant charge
Call Customer Service at 1-800-343-9463
Condensing fan motor/capacitor faulty
Call Customer Service at 1-800-343-9463
Compressor and/or starting components faulty
Call Customer Service at 1-800-343-9463
Humidity in cellar too low
Possible cause
Solution
Not enough moisture
