WhisperKool SC 2000i, Owner'S Manual

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SC Series
Unit Leaks Water
Possible Cause Solution
Unit is not level Unit should be level in wall to prevent leaking
Drain line clogged or kinked Check drain line to make sure water can flow freely
Drain is clogged preventing water form escaping Disconnect drain and clear out, open access door and check drain for
blockage
Drain line does not have a downward slope Fix drain line so there is a downward slope from the unit to the drain
Coil is iced causing drain pan ice and overflowing water. Melt ice with blow drier. Soak up with a towel
Unit Runs But Does Not Cool
Possible Cause Solution
Lack of air flow Make sure fan is unobstructed and coil is clean
Compressor not running Call Customer Service at 1-800-343-9463
Unit undersized Call Customer Service at 1-800-343-9463
Compressor is overheating Shut unit off for 1 hour to allow compressor to cool. Turn back on
and check for cooler air to flow out. If compressor runs, check for and
clean condenser coil as a possible cause of compressor overheating.
If problem repeats, call Customer Service at 1-800-343-9463
Evaporator Fan Runs But Compressor Does Not
Possible Cause Solution
Running an Anti-Frost cycle Check evaporator coil temperature
Compressor and/or starting components faulty Call Customer Service at 1-800-343-9463
Fdc parameter has been increased, allowing fans to run after the
compressor turns off Lower the Fdc parameter
Compressor may have overheated Shut unit off for 1 hour to allow compressor to cool. Turn back on
and check for cooler air to flow out. If compressor runs, check for and
clean condenser coil as a possible cause of compressor overheating.
If problem repeats, call Customer Service at 1-800-343-9463
Compressor Runs But Evaporator Fan Does Not
Possible Cause Solution
Faulty fan motor Call Customer Service at 1-800-343-9463
Faulty controller Call Customer Service at 1-800-343-9463
Compressor Short Cycles
Possible Cause Solution
Evaporator blows on bottle probe Move bottle probe to a more central location
Unit low on refrigerant charge Call Customer Service at 1-800-343-9463
Condensing fan motor/capacitor faulty Call Customer Service at 1-800-343-9463
Compressor and/or starting components faulty Call Customer Service at 1-800-343-9463
Humidity in Cellar too Low
Possible Cause Solution
Not enough moisture Raise the Fdc setting to increase the humidity level