WARRANTY
YOUR STATUTORY RIGHTS
Every WHISPAIR rangehood comes with a 3-Year parts and labour warranty.
All WHISPAIR KLEENAIR units come with a 10-Year replacement product warranty. This is a change over warranty.
The consumer is responsible for any charges associated with removal of the faulty unit and installation of the new unit.
The customer may also be responsible for any freight charges incurred in this change over process.
The installation of WHISPAIR rangehoods must comply with the information in the guide. Failure to follow the guidelines may
result in loss of warranty.
We recommend our customers use an authorised WHISPAIR installer.
Any imperfections in the finishes or in the natural materials used should not be considered as faults but a typical
characteristic of these crafted products.
Should you ever need to make a warranty related enquiry about your WHISPAIR product, in Australia simply call
+61 (0)3 9700 9100 or in New Zealand call +64 (0)9 964 0400 to speak with our friendly customer service
consultants. We suggest you have the following information close at hand to make the process as easy as possible:
1. Model number of your rangehood
2. A copy of your WHISPAIR proforma invoice
3. Address details of where the appliance has been installed
Any associated or ancillary costs to be incurred by you as a result of replacement or repair of your WHISPAIR
rangehood under this guarantee shall, in all cases, be previously approved by PR Kitchen & Washroom Systems Pty Ltd.
Please note: The benefits provided under this warranty are additional to other rights and remedies available to
the customer under the Australian Customer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
