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Whirlpool WWD22A, Service Manual

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Whirlpool WWD22A Service Manual Download Page 33

MSEX0060i

33

CALLED

CAUSE

SOLUTION

ON/OFF key not activated.

Press ON/OFF key.

Lid open.

Close the lid (washer does not
operate with lid open).

No water.

Check whether or not tap is closed
or if there is water.

No power supply.

Turn on cut-out switch or await
power supply return.

Low voltage at Mains.

Check the installation

Lid switch open.

Replace Lid Switch.

Lid micro-switch  wiring harness broken.

Measure continuity between
involved wires. (R = 0).

Wiring Harness bad/broken.

Connect/replace Wiring Harness.

Does not turn on.

ELECTRONIC CONTROL board with problems.

Replace the Electronic board
(PCB).

Tap closed.

Open tap.

No water supply.

Wait the water supply return.

Inlet hose clogged.

Remove the object that is clogging
the Inlet Hose or replace it.

Water inlet clogged or low pressure.

Unscrew tap hose and proceed
with cleaning procedures
recommended in Installation
Guide.

Lid switch open.

Replace Lid Switch.

Lid micro-switch  wiring harness broken.

Measure continuity between
involved wires. (R = 0).

Inlet Valve with problem.

Replace Inlet Valve.

No water inlet.

(Hot or Cold)

ELECTRONIC CONTROL (PCB) with
problems.

Replace the Electronic board
(PCB).

Summary of Contents for WWD22A

Page 1: ...MSEX0060i 1 SERVICE MANUAL ELECTRONIC WASHER VAN GOGH DUAL INLET 220V 60Hz MODELO WWD22ABBPH00 MSEX0060 PHILIPPINES MARCH 2004 MADE IN BRAZIL ...

Page 2: ... 4 4 Use Hint 13 4 5 Internal Washer Cleaning 14 5 COMPONENTS FUNCTIONS TESTS AND DISASSEMBLY 14 5 1 Lid 14 5 2 Cover Top 15 5 3 Timer protective 15 5 4 Pressure Switch 15 5 5 Inlet Valve 17 5 6 Dispenser 18 5 7 Lid Switch 18 5 8 Drainage Electric Pump 19 5 9 Motor 20 5 10 Capacitor 21 5 11 Basket 21 5 12 Tub 22 5 13 Balance Ring 22 5 14 Suspension 23 5 15 Mechanical Set 24 5 16 Brake Set 28 5 17 ...

Page 3: ...X X XXXXXX The first digit indicates the Factory Plant in Brazil identified by a letter as follows C Rio Claro Plant P São Paulo Plant J Joinville Plant I Imported Products M Manaus Plant The second digit indicates the manufacturing month of the product A January D April G July J October B February E May H August L November C March F June I September M December 4th to 9th Digit Serial Number Seque...

Page 4: ...ocation Behind of the product Top cover can be find the identification model trough the label fixed 2 TECHNICAL INFORMATION 2 1 Technical Specifications WWD22A VOLTAGE 220V VOLTAGE RANGE 198 to 242V FREQUENCY 60Hz CURRENT RATED 3 A CIRCUIT BREAKER 10 A MAXIMUM ELECTRICAL POWER 490 W CONSUMPTION 0 196KWh 2 2 Dimensions WWD22A UNPACKED PACKED WIDTH 570mm 622mm DEPTH 640mm 660mm HEIGHT WITH LID CLOSE...

Page 5: ...g to Water Pressure Variation 3 INSTALLATION 3 1 Hydraulic Make sure that there is a BSP x 11 5 threaded tap exclusively for the Washer connection The water pressure in such tap shall be between 19 6 Kpa and 784 5 Kpa There must be also a device for water drainage such as a Tub or an exclusive pipe with 5 cm diameter and a height between 85cm and 120cm MINIMUM MAXIMUM HEIGHT OF OUTLET SIPHON 0 85 ...

Page 6: ...tive Styrofoam and the accessories from the package Remove the Bottom Cover that is pressed on the Styrofoam base subsequently remove the Base Never use the Washer with the Styrofoam base lest it is damaged Put the upper Styrofoam base on the top of Washer Put a soft cloth on the floor to avoid cabinet damages and lay the product with the front part towards to the floor Remove the feet Mount the B...

Page 7: ...r the Cabinet as showed Do the same operation for the others corners Align the cabinet and bottom cover Holes 1 and assemble the feet back 2 Release the outlet hose Remove the protective plastic sheet that wraps the cabinet This plastic sheet can parch with usage which makes its removal difficult afterwards Fit the Inlet hose to the tap ...

Page 8: ...ds and LED s are turned off The power consumption is the lowest possible The Panel has following selections ON OFF Key Turns on off the Panel Whenever Washer is turned on using this key Panel memory will have the following program options Super Wash Medium water level However if the washer isn t unplugged to the electric power when the ON OFF key is pressed the Panel will call the last program use...

Page 9: ...perform as follows a Water Level At every touch on the Medium Water Level key a new Water level will be selected When the Led is lighted the washer intend Medium level therefore it is light off High level will be in progress b Rinse This washer define rinses quantity automatically by the selection programs as follows Program Rinses Quantity SUPER WASHING 2 Rinses REGULAR WASHING 2 Rinses FAST WASH...

Page 10: ...ter Level and Water Pressure Intelligent Soak do agitation for 30 seconds each 4 minutes and 30 seconds For this program consider its steep cycle as a Rinse function Strokes per Minute Note The Approximated Time Period informed on the Programming Time topic 2 4 is an estimation of the complete Washing Cycle Period including an average High level Filling and Drainage On the Time Period mentioned ab...

Page 11: ...ider its steep cycle as a Rinse function Strokes per Minute FAST WASHING Selected CYCLE TASK TIME minutes SPM Fill VT Agitation 08 54 Drain VT Spin 03 Fill VT Agitation 04 54 FAST WASHING Drain 04 SPIN Spin 04 VT Variable Time Not specified due to variability of Water Level and Water Pressure For this program consider the first Fill as a Wash and the second Fill as a Rinse Strokes per Minute Note ...

Page 12: ...completely in order to assure this customer can refer to volume indicated on the label fixed in the Lid or in User Guide 4 3 1 Cloth Load Table x Water Level CHARACTERISTICS CLOTH LOAD Kg HIGH WATER LEVEL 5kg MEDIUM WATER LEVEL 3 6kg 4 3 2 Cloth Weight Table TYPE OF CLOTHES APPROXIMATED WEIGHT g Sports breeches adult 700 Sports breeches children 400 Adult jeans 700 Children jeans 400 T shirt 250 S...

Page 13: ...h wool clothes use DELICATE cycle and do not use soap with enzymes Use specific products for wool clothes For colored clothes use special chlorine free bleach Chlorine bleach may cause discoloring or staining Check on tag if the cloth can be washed For example some wool clothes cannot be washed in water washed in a washer washed with bleach or hot warm water according to table below UNDERSTANDING ...

Page 14: ... 5 Internal washer cleaning Advice the Consumer to do the internal Washer cleaning each 2 months following the orientations a The Washer must be empty b Put liter of Bleach directly on the basket c Select Program SUPER WASHER Water Level HIGH d Do the complete washing cycle NOTE Don t use a short cycle to guarantee that all bleach will be removed from the washer 5 COMPONENTS FUNCTIONS TESTS AND DI...

Page 15: ...t can occur during the Washer operation DISMOUNTING Remove the Cover Release the 2 screws that fasten the Timer Protective Pull it out 5 4 Pressure Switch The Pressure Switch determine the Washer water level This Washer has 2 Levels set by Pressure Switch High Level and Medium Level according with the program selection Level reference We identify below for each Pressure Switch level a height refer...

Page 16: ...others colors sticker label can not be used in this model TEST In order to test pressure switch just measure continuity between terminals described below the results for each measurement must be as described TERMINALS NOT ACTIVATED MEDIUM LEVEL HIGH LEVEL 11 13 no continuity with continuity with continuity 21 23 no continuity no continuity with continuity DISMOUNTING The Pressure Switch is fastene...

Page 17: ...irt in Valve Filter Clean it only with a toothbrush or brush Never remove or damage the filter c Disconnect Wiring Harness d Check continuity between terminals on each Valve Voltage in Valve Continuity Ohms Ω 220V 60Hz 2889 to 3531 Before changing Valve check Wiring harness continuity If the Filters are not dirty or clogged If inlet hose has gasket replace in case of damage If the Wiring connectio...

Page 18: ...leach Dispenser 3 Shaped on left side of the Cover the filling must be done according with the consumer desire necessity The bleach releasing happen by gravity when the consumer fill the Bleach Dispenser DISMOUNTING a Softener Dispenser Just pull it outwards b Soap Dispenser Remove the Soap Drawer Remove the Cover Top Release the 2 screws located at the Dispenser sides Remove the Dispenser c Bleac...

Page 19: ... correct position within housing related to Lid Make a visual inspection on Micro Switch Plastic knob should not be loose and plastic lid should not be melted DISMOUNTING Release the screw Remove the switch 5 8 Drainage Electric Pump Located below of the tub it performs the water drainage operation TEST 1 With a Multimeter set in resistance scale measure continuity at component terminals Voltage C...

Page 20: ...e clockwise direction only The WWD22A is fitted with a 1 4 HP motor TEST 1 Disconnect Wiring Harness 2 Check continuity between terminals as follows Continuity Ohms Ω TERMINALS Motor 220V 60Hz HP White and Red 15 05 to 16 97 White and Yellow 15 05 to 16 97 Before changing Motor check Continuity on Wiring Harness Capacitor If shaft rotates freely when released form Belt If the Mechanism is not lock...

Page 21: ...ned to the Motor Support through a screw to loose it you must only release the screw 5 11 Basket The Basket is made with polypropylene plastic material The Support Basket and the Wedge have the function of fastening the Basket to the Spinning Tube The Water Flow Deflector is encased in the Spinning Tube over the Support Basket and has the purpose of providing a better water recirculation during th...

Page 22: ...he Tub to the Electric Pump Release the Electric Pump too Remove from the lower side of the Washer the set composed by the Tub and Mechanism Support Support the Tub with the Tub Mechanism Support set turned upwards Remove the four screws that fasten the Tub to the Support releasing the Tub 5 13 Balance Ring Fastened to the Basket rim by 4 screws this Ring aims at compensating a possible unbalance ...

Page 23: ...olded in the Tub and their purpose is to damp the movement of the Tub Mechanism assembly during the braking operation The lower part of the Suspension is fitted directly in the Tub DISMOUNTING Remove the Cover Lay the Washer down Pull the Suspension Rod and remove the corner shelf s Cover Support Position the Cover Support so its hollow part matches the Suspension Rod s fold Pull and release the S...

Page 24: ...he components of the Gearcase Assembly A Gearcase Set Assembly B Motor Support C Spring Brake Under the Motor Support we can see the follow components D Spring Splutch E Slider Splutch F Cam Ring Splutch G Cam Splutch H Pulley Drive I Nut J Belt Driver D F G H J I E ...

Page 25: ...Shaft A Brake Arm Displacement B Sliding Ring Displacement Spinning The Brake Actuator is activated at the beginning of this operation thus releasing the Gearcase At this moment the Brake Arm is displaced in the direction indicated by the figure below causing the Sliding Ring to engage with the Pulley due to the Cam Spring strength transmitting the spinning moment to the Gearcase The Gearcase is c...

Page 26: ...ice threading the Center Shaft in the Device s Body A Center Shaft B Device Body Position the Device on the Tub Support by fastening the bolts A in the lower side of the Gearcase drum and fasten the Support Feet on the Tub Support pins Mount the Motor Support screws B by fastening the Device on the Tub Support Place the Bar C in the Center Shaft s hole and rotate the Bar in the counterclockwise di...

Page 27: ...he Mounting Shaft and Center Shaft and rotate it in the clockwise direction until the mounting shaft edge nearly touches the Device s body To release the Belt you have only to loose the Motor fastening screws and displace it towards the Pulley To release both the Motor Pulley and the Mechanism Pulley hold the Belt as indicated in the figure below in order to lock the aforementioned parts thus bein...

Page 28: ...easure actuator terminals Voltage on Actuator Arm Value Ohms Ω On traction 1411 to 1725 220V 60Hz At rest 2399 to 2932 3 Connect Actuator directly to the electric supply using a power cord Actuator Arm must run complete travel with no locks Before changing Actuator check Continuity on Wiring Harness That there are no burrs causing locking between gears by moving Actuator arm several times to elimi...

Page 29: ...nsists in an electronic board that controls all Washer operations from the programming performed by the user energizing each electric component with the proper timing This Electronic Control PCB includes a Self Test Routine in order to facilitate the fault diagnostics as we can see below TEST ROUTINE Pre Condition a Fill the washer until Medium Water Level b Remove Soap Dispenser Drawer or keep it...

Page 30: ...WASH Program led will turn off and the FAST WASH Program led will light on f The agitation will stop and the drainage will start at this time the FAST WASH Program led will turn off and the SPIN Program led will light on Wait until the drainage operation is concluded then the Washer will start the spinning cycle g Press ON OFF key to leave the test routine Note If you don t press the ON OFF key th...

Page 31: ...MSEX0060i 31 6 WIRING DIAGRAM WASHER MODEL WWD22ABBPH00 ...

Page 32: ...lace Wiring Harness LED s on panel don t light ELECTRONIC CONTROL board with problems Replace the Electronic board PCB Lid micro switch contact bad or open It must present continuity R 0 when closed and no continuity R infinite when open Lack of energy electricity on the Electronic Control PCB It must present continuity R 0 Water pump clogged or with problem Remove the object that is clogging the ...

Page 33: ...oken Connect replace Wiring Harness Does not turn on ELECTRONIC CONTROL board with problems Replace the Electronic board PCB Tap closed Open tap No water supply Wait the water supply return Inlet hose clogged Remove the object that is clogging the Inlet Hose or replace it Water inlet clogged or low pressure Unscrew tap hose and proceed with cleaning procedures recommended in Installation Guide Lid...

Page 34: ...roximately 30 min and repeat Double Rinse program Make a new evaluation on soap powder quantity to be used according to recommendation Lid switch open Replace Lid Switch Lid micro switch wiring harness broken Measure continuity between involved wires R 0 Wedge not tighten Tighten the wedge Brake actuator burned Replace actuator Wiring Harness bad broken Connect replace Wiring Harness Pressure swit...

Page 35: ...tage ELECTRONIC CONTROL PCB with problems Replace the Electronic board PCB Inappropriate Electric installation Call an electrician Lack of energy electricity on the Motor Measure continuity between involved wires R 0 Lid micro switch contact bad or open It must present continuity R 0 when closed and no continuity R infinite when open Capacitor opened or short circuited Discharge and connect it to ...

Page 36: ...TROL PCB with problems Replace the Electronic board PCB Unleveled washer Adjust the feet leveler Improper cloth distribution inside of Basket Guide consumer to distribute clothes correctly Too many clothes Put in only recommended weight of clothes Wiring harness hitting the Cabinet internal Fix the Wiring harness Hose outlet hitting the Cabinet external Fix the Hose Cams assembly scratching Check ...

Page 37: ...ose striking on washer housing Washer normal sound or back off hose from washer housing Noise Crackling Noise during water filling Normal sound in Washer Tub suspension Low water pressure Call a plumber Water inlet hose bent Install properly Unleveled washer Adjust the feet leveler Soap powder hardened Use good quality soap Rests in recipient Filtering screen clogged Unscrew tap hose and proceed w...

Page 38: ...Fast Wash cycle selected for very dirty clothes This cycle is appropriate for clothes with low level of dirt Soap powder not diluted within recipient Use good quality soap powder Poor washing Too little soap within recipient Use appropriate soap quantity in recipient Plastic parts with little cracks Some chemical cleaning products Recommend cleaning with a damp cloth and mild soap INTERNATIONAL SE...

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