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STEP 1. ADD  

HE DETERGENT
 Designed to use only HE 

(High Efficiency)detergents. 

NOTE: See ADDING 

LAUNDRY PRODUCTS 

(below) for more information 

on adding HE detergent, 

fabric softener, and/or 

bleach.

STEP 2. LOAD CLOTHES
For best results, load garments in loose 

heaps evenly around the basket wall.

STEP 3. PRESS POWER 

TO TURN ON THE 

WASHER

STEP 4. SELECT THE DESIRED 

CYCLE FOR YOUR LOAD*

STEP 5. ADJUST CYCLE 

SETTINGS, IF DESIRED

STEP 6. SELECT ADDITIONAL 

OPTIONS*

STEP 7. PRESS AND HOLD START/PAUSE TO BEGIN CYCLE

NOTE: Start button must be held  

for 1 second to start cycle. Once the 

status lights are illuminated, release  

the start button.

*Not all cycles, settings or options are available with all models.

QUICK START GUIDE 

WHIRLPOOL

®

 TOP LOADING WASHING MACHINE

OPERATING INSTRUCTIONS

Fire Hazard

Never place items in the washer that are dampened 

with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of 

oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.

WARNING: To reduce the risk of fire, electric shock, or injury to 

persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in 

your appliance’s Owner’s Manual, before operating this appliance.

W11428540D

*Appearance may vary depending on model.

ASSISTANCE OR SERVICE AND ADDITIONAL INFORMATION

For information on any of the following items, a full cycle guide, warranty, detailed product dimensions, or for complete instructions for use and installation, 

please visit www.whirlpool.com/owners, or in Canada www.whirlpool.ca/owners. This may save you the cost of a service call.

Register Product Schedule Service

How To’s & FAQ

Manuals & 

Downloads

Add Service Plan

Parts

Accessories

To speak with a customer service representative or if you have additional questions, call us toll free at 

1-866-698-2538 or in Canada call 1-800-807-6777.

You can write with any questions or concerns at:

Whirlpool Brand Appliances 

Customer eXperience Center 

533 Benson Road 

Benton Harbor, MI 49022-2692

Whirlpool Brand Appliances 

Customer eXperience Center 

Unit 200-6750 Century Ave 

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

Model & Serial 

Number Tag 

location

CONTROL PANEL AND FEATURES

1

3

2

4

ADDING LAUNDRY PRODUCTS

IMPORTANT: Using non-HE detergent will likely result in longer cycle 

times and reduced rinsing performance. It may also result in component 

malfunction and, over time, buildup of mold or mildew. HE detergents 

should be low-sudsing and quick-dispersing to produce the right amount 

of suds for the best performance.
ADDING HE DETERGENT TO BASKET

Add a measured amount of 

HE detergent or single-dose 

laundry packets into the basket. 

If using oxi-type boosters,  

color-safe bleach, or fabric 

softener crystals, add to the 

bottom of the washer basket 

before adding clothes.

NOTE: Follow the manufacturer’s instructions to determine the amount of 

laundry products to use.
ADDING LIQUID CHLORINE  

BLEACH

Do not overfill, dilute, or use more  

than 1 cup (236 mL). Do not use 

color-safe bleach or oxi products  

in the same cycle with liquid  

chlorine bleach.
ADDING LIQUID FABRIC SOFTENER

If you desire to use liquid fabric 

softener with this washer, Whirlpool 

suggests using the Downy Ball

®

 

dispenser. Pour a measured amount of 

liquid fabric softener into the Downy 

Ball

®

 dispenser, pull the ring tightly 

to seal it, and place on top of load. 

Follow manufacturer’s directions for 

correct amount of fabric softener 

based on your load size. Then use the 

Rinse Options button to select Fabric Softener. The Downy Ball

®

 dispenser 

will automatically release the fabric softener at the correct time in the cycle. 

For questions on using the Downy Ball

®

 dispenser visit 

www.downy.com

.

ADDING LIQUID FABRIC SOFTENER MANUALLY

Select the Fabric Softener option on the control panel before starting a cycle. 

During the final rinse, wait until the washer has completed filling, press the 

Start/Pause button to pause the washer. Lift the lid and add the recommended 

amount of liquid fabric softener. Close the lid, press and hold the Start/Pause 

button to resume the cycle.

MORE WATER WHEN YOU WANT IT 

AUTO SENSING AND DEEP WATER

  The washer will adjust the water level to 

the optimal amount for a High Efficiency 

wash of the detected load size.

  Press Deep Water to automatically add 

more water to your wash cycle.

  It is recommended to use BULKY 

ITEMS cycle with Deep Water option 

for loads where maximum water level is 

desired.

  Expect longer cycle times due to 

extended fill duration when using the 

Deep Water option.

CLEANING WITH LESS WATER

The washer has been designed and 

optimized to provide a thorough cleaning 

using less water to conserve energy and 

resources.  

As the washer dampens and moves the 

load, the level of the items will settle in the 

basket. This is normal, and does not indicate 

that more items should be added.

IMPORTANT: You will not see a full basket 

of water as with older, less efficient washing 

machines. It is normal for some of the load 

to be above the water line.

For detailed installation instruction and maintenance information, winter storage, and transportation tips, please see the Owner’s Manual included with your machine.

A cycle guide for your washer can be 

found online at www.whirlpool.com

.

 

The document will help identify which 

cycle to choose for various load types 

as well as the default cycle options. 

For example we recommend using 

the NORMAL cycle with Warm water 

for cottons, linens and mixed-garment 

loads.

CHOOSING THE RIGHT CYCLE

PRE-TREATING BEFORE A WASH CYCLE

  Press the Faucet button once to 

turn on and press again to turn off.

  Faucet will automatically shut off 

after 10 minutes or when max 

water level is reached.

  Water will automatically drain 

if water level becomes too 

high. Water will also drain after 

10 minutes if the lid is left open or  

3 hours if the lid is left closed. 

2-IN-1 REMOVABLE AGITATOR

Rotate  

Counter-Clockwise

Pull Up

Agitator Mode

Squeeze Handle

Impeller Mode

  Keep it in (Agitator mode) when you want increased mechanical action to remove and rinse away loose soils. You can use this mode anytime but it’s especially suited for 

everyday mixed loads. 

  Take it out (Impeller mode) when you need added space and/or a thorough, gentle clean. You can use this mode anytime but it’s especially suited for bulky items such as 

bedding and delicate items such as undergarments.

USING THE REMOVABLE AGITATOR

  Squeeze handle, rotate counter-clockwise, and pull up to remove.

  Push down and rotate clockwise to re-install. The agitator should lock into place. 

1

 POWER 

Press to turn on/off or to stop/cancel a cycle.

2

 CYCLE  KNOB 

Turn knob to select desired cycle.

3

 START/PAUSE 

Press and hold the Start/Pause button for 1 second until all status lights are 

illuminated, then release to start cycle. Press during a cycle to pause cycle 

and unlock lid. 

 

NOTE: If machine is spinning it may take longer to unlock lid.

4

 CYCLE MODIFIERS (Not all modifiers are available on all cycles)
 TEMP 

Press to modify the cycle’s available temperatures (Tap Cold, Cold, Cool, 

Warm, or Hot). 

  

NOTE: Pressing Temp will toggle through available temperature 

options. When no lights in the temperature column are illuminated the 

selected temperature is Tap Cold.

RINSE OPTIONS 

Press to modify the cycle’s available rinse options. Press once for Fabric 

Softener, twice for Extra Rinse and three times to activate both. 

 

FABRIC SOFTENER 

Select this option to let the machine know when you have added liquid 

fabric softener. 

EXTRA RINSE 

Select this option to add a second rinse.

OPTIONS 
Press to add or remove options for each cycle. Press once to add a  

30 min PreSoak, twice to activate Deep Water and three times for both.
  

DEEP WATER 

Use this option to automatically add more water to your wash cycle.  

You can also use this option to reduce the likelihood of white 

residue on dark clothing.

  

30 MIN PRESOAK 

Touch to add a 30 minutes presoak period to help loosen tough 

stains. The washer will fill, pause to soak, and then begin the 

selected cycle.

FAUCET

Press to access an instant water stream. Use this feature to pretreat 

clothes and other items right in the washer. You can also use this feature 

to manually add water to the machine as desired.

 

 NOTE:  The washer will drain at the beginning of the cycle if a large 

volume of water is detected to ensure the machine can correctly 

sense the load size.

WARNING: Do not wash water-resistant or water repellant-type clothing. 

Failure to closely follow these instructions may result in an abnormal 

vibrating and out-of-balance condition that could result in physical injury, 

property damage, and/or appliance damage. 

NOTE: If the washer detects an out-of-balance condition it may pause 

and attempt to correct the situation. During this time the Sense and Wash 

status indicators will both briefly illuminate.

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