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First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the 
warranty page in this manual and scan the code there with your mobile device, or visit 

www.whirlpool.com/product_help

 for recommendations 

that may help you avoid a service call. In Canada, visit 

http://www.whirlpool.ca

.

Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:

Whirlpool Brand Home Appliances 
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

In Canada:

Whirlpool Brand Home Appliances 
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga ON  L5N 0B7

Please include a daytime phone number in your correspondence

Refrigerator Operation

PROBLEM SOLVER

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, 
fire, or electrical shock.

WARNING

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

PROBLEM

RECOMMENDED SOLUTIONS

Refrigerator Will Not Operate

Check that it is plugged into a grounded 3 prong outlet.

Check that the temperature control is turned on. 

Check that the refrigerator is not running an automatic defrost cycle.

Replace the fuse or reset the circuit breaker. 

NOTE:

 If problems continue, contact an electrician. 

Lights Do Not Work

Check that it is plugged into a grounded 3 prong outlet.

Check that the light bulb is tight in the socket and is not burned out.

Water in Defrost Drain Pan

It is normal for water to drip into the defrost drain pan when refrigerator is defrosting.

When humidity is high, it is normal for water in the defrost pan to take longer to evaporate.

Summary of Contents for WSR57R18DH

Page 1: ... product model and serial numbers These numbers can be found inside your refrigerator Model Number Serial Number User Guide Refrigerator TABLE OF CONTENTS SAFETY You can be killed or seriously injured if you don t immediately You can be killed or seriously injured if you don t follow instructions All safety messages will tell you what the potential hazard is tell you how to reduce the chance of in...

Page 2: ...efore servicing Replace all parts and panels before operating Remove doors from your old refrigerator Use nonflammable cleaner Keep flammable materials and vapors such as gasoline away from refrigerator Use two or more people to move and install refrigerator State of California Proposition 65 Warnings WARNING This product contains one or more chemicals known to the State of California to cause can...

Page 3: ...n it is important to make sure you have the proper electrical connection Recommended Grounding Method A 115 Volt 60 Hz AC only 15 or 20 amp fused grounded electrical supply is required It is recommended that a separate circuit serving only your refrigerator be provided Use an outlet that cannot be turned off by a switch Do not use an extension cord NOTE Before performing any type of installation c...

Page 4: ...net NOTE Provide additional support for the door while the hinges are being moved Do not depend on the door magnets to hold the door in place while you are working 3 Remove the parts for the top hinge as shown in Top Hinge graphic 4 Lift the refrigerator door free from the lower hinge and cabinet and set aside 5 Remove the four hex head hinge screws and bottom hinge assembly See Bottom Hinge graph...

Page 5: ...unterclockwise The front rollers will be touching the floor 2 Move the refrigerator to its final location 3 Lower the brake feet by turning them clockwise until the rollers are off the floor and both brake feet are snug against the floor This keeps the refrigerator from rolling forward when opening the refrigerator door IMPORTANT If you need to make further adjustments involving the brake feet you...

Page 6: ...motor circulating air through the refrigerator compartment The fan speed may increase as you open the doors or add warm food Rattling noises may come from the flow of refrigerant or items stored on top of the refrigerator Water dripping on the defrost heater during a defrost cycle may cause a sizzling sound As each cycle ends you may hear a gurgling sound due to the refrigerant flowing in your ref...

Page 7: ... some models The Over Temperature Alert lets you know if the refrigerator temperature has risen to 54 F 12 C or higher This alert feature will sound a continuous alert tone and repeatedly flash a red light on the control panel The tone can be turned off by pressing the TEMP SETTING button on the control panel once As you press the TEMP SETTING button the red light will then also change from flashi...

Page 8: ... bag or plastic container and store in crisper Door Bin To Remove and Replace the Bin 1 Remove the bin by tipping the front of the bin forward and sliding out 2 Replace the bin by sliding it in above the desired support tilting it back into place Cleaning Your Refrigerator Clean the refrigerator about once a month to keep odors from building up Wipe up spills immediately To Clean Your Refrigerator...

Page 9: ... for 24 hours or less keep the door closed to help food stay cold and frozen If the power will be out for more than 24 hours consume or can perishable food at once REMEMBER If the condition of the food is poor dispose of it Vacation and Moving Care Vacations If you choose to leave the refrigerator on while you re away use up any perishables and freeze other items If you choose to turn the refriger...

Page 10: ...ug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock WARNING WARNING Explosion Hazard Use nonflammable cleaner Failure to do so can result in death explosion or fire PROBLEM RECOMMENDED SOLUTIONS Refrigerator Will Not Operate Check that it is plugged into a g...

Page 11: ...soon as possible Adding a large amount of food warms the refrigerator causing the refrigerator to run longer to cool back down Check that the temperature control is set correctly for surrounding conditions The Door Will Not Close Completely or Is Difficult To Open Check that there are no food packages blocking the door On some models check that the crisper covers pans shelves bins and baskets are ...

Page 12: ...ble parts i e light bulbs batteries air or water filters preservation solutions etc 5 Conversion of products from natural gas or L P gas 6 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Whirlpool 7 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or modification of the appliance 8 Cosmetic dam...

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