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7. Trouble shooting
If there is something wrong with your refrigerator, please check the following points before you call
for service assistance.
Refrigerator does not work
Is the power cord plugged into the socket?
Is there a power outage?
Has the circuit breaker tripped?
Is there a loose connection?
Is the thermostat in the ‘off’ position?
Refrigerator attempts to start
but fails
Is the voltage low?
Ice formation is slow
Is the Airflow Control in ‘freezer max’ position?
Cooling in the refrigerator is
not enough
Is the Refrigerator Control set too low?
Is the air passage obstructed by food?
Is the refrigerator compartment overloaded?
Is the refrigerator door fully closed?
Are the doors being opened too frequently?
Are you storing hot food in the refrigerator?
Refrigerator runs non-stop
Are the Temperature Controls set too high?
Is the door left open for too long?
Refrigerator works, but inside
light does not
Check the light bulb.
Refrigerator side walls are hot
This is not a problem. The walls heat slightly during
normal operation.
Refrigerator gives a mild
shock
Contact Whirlpool Customer Service.
Refrigerator makes too much
noise
Is the refrigerator on a level surface?
Is the refrigerator too close to the wall?
Refrigerator compartment is
smelly
Has the refrigerator been cleaned recently?
Is there an object with a strong smell inside?
