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400011117636

You can download the Safety Instructions, User Manual, Product Fiche and Energy data by:

• 

Visiting our website 

docs . whirlpool . eu

• 

Using QR Code

• 

Alternatively, 

contact our After-sales Service

 (See phone number in the warranty booklet). When 

contacting our After-sales Service, please state the codes provided on your product's identification plate.

TROUBLESHOOTING

What to do if...

Possible reasons

Solutions

The control panel is 

switched off, the appliance 

does not work.

There may be an appliance power 

supply problem.

Check that:

• 

there is not a power outage;

• 

the plug is properly inserted in the power socket and the mains 

double-pole switch (if present) is in the correct position (i.e. allows 

the appliance to be powered);

• 

the household electrical system protection devices are efficient;

• 

the power cable is not damaged.

The inside light does not 

work.

The light may need to be replaced.

• 

Contact the authorised Technical Assistance Service.

The appliance may be in On / Stand-by 

mode.

• 

Turn the appliance on pressing the On/Stand-by button.

The temperature inside the 

compartments is not low 

enough.

There could be various causes (see 

“Solutions”).

Check that:

• 

the doors close properly;

• 

the appliance is not installed near a heat source;

• 

the set temperature is adequate;

• 

the circulation of air through the ventilation of the appliance is 

ensured.

There is water on the 

bottom of the refrigerator 

compartment.

The defrost water drain is blocked.

Clean the defrosting water drain (see section “Cleaning and 

maintenance”).

The front edge of the 

appliance, at the door 

gasket, is hot.

This is not a defect. It prevents 

condensation from forming.

No solution is necessary.

The red 

 icon is flashing 

and a sound signal is 

activated

Door open alarm

It is activated when the refrigerator 

compartment door remains open for a 

prolonged period of time.

To turn the sound signal off, close the open door of the product.

The red 

 icon is flashing, 

a sound signal is activated 

and the 

 icon is 

activated.

Blackout alarm

It is activated when there is a prolonged 

interruption to the power supply which 

has caused an increase in temperature 

in the freezer compartment.

Note: until the blackout alarm is 

deactivated, you cannot set a different 

temperature for the product.

Turning off the sound signal. Check the condition of the food before 

consuming it. After pressing the button, the temperature display will 

again show the temperature set. If the freezer compartment has not 

yet reached the optimal temperature for the preservation of the food, 

the freezer compartment temperature alarm may activate (see freezer 

compartment temperature alarm).

The red 

 icon is lit up 

(without flashing), a sound 

signal is activated and the 

temperature indicators is 

flashing.

Freezer compartment temperature 

alarm

The freezer compartment temperature 

alarm indicates that the compartment 

is not at the optimum temperature. This 

may occur: when using for the first time, 

after defrosting and/ or cleaning, when 

freezing large quantities of food or 

when the door to the freezer does not  

close completely.

To turn off the sound signal, briefly press the “Turn off sound alarm” 

button (the temperature indicators will stop flashing). When the 

optimum temperature conditions have been reached, the red icon will 

automatically turn off. If the freezer compartment temperature alarm 

continues, contact the Authorised Technical Assistance Service.

The temperature indicators 

for the refrigerator 

compartment are flashing 

as shown in the figure: 

 

Malfunction alarm

The alarm indicates the malfunction of a 

technical component.

Call the authorized Technical Assistance Service.

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