3-15
TROUBLESHOOTING (continued)
17
If you experience
Possible Causes
Solution
Normal washer operation.
Door must be completely closed and latched for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
washer stops working
Check for proper water supply.
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check proper electrical supply.
Washer not loaded as recommended.
Remove several items, rearrange load evenly in drum.
Close door and press S TART /PAUSE .
Do not add more than 1 or 2 additional items after cycle has
started to avoid overloading or unbalancing.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and following
manufacturers directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE/DRAIN & SPIN.
Press START/PAUSE. Do not add more detergent.
After any wash cycle is completed, the door must be opened
and then closed before a new cycle can begin.
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Do not add more water to the washer.
Door not opened between cycles.
If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
washer stops working
Check for proper water supply.
yy
Normal washer operation.
Check proper electrical supply.
yy
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Door must be completely closed and latched for washer to run.
Ensure there is power to outlet.
Reset a tripped circuit breaker.rr Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
Remove several items, rearrange load evenly in drum.
Close door and press S TA
TT RT /PAUSE .
Do not add more than 1 or 2 additional items after cycle has
started to avoid overloading or unbalancing.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measu
rr
re detergent and following
manufacturers directions based on your load requirements.
To
TT remove suds, cancel cycle. Select RINSE/DRAIN & SPIN.
Press STA
TT RT/PAUSE. Do not add mo
PP
re detergent.
After any wash cycle is completed, the door must be opened
and then closed before a new cycle can begin.
Washer not loaded as recommended.
Not using HE detergent or using too
much HE detergent.
Washer not performing as expected (cont.)
Do not add more water to the washer.rr
Door not opened between cycles.
START / PAUSE.
Summary of Contents for WFW94HEX Series
Page 61: ...5 2 FOR SERVICE TECHNICIAN S USE ONLY COMPONENT TESTING continued ...
Page 76: ...5 17 NOTES ...
Page 83: ...7 1 WIRING DIAGRAMS WASHER NON STEAM ...
Page 86: ......
