Whirlpool W11156985A Use And Care Manual Download Page 31

31

WHIRLPOOL

®

 LAUNDRY  

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS 

REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the 

Customer eXperience Center:

n

 

Name, address, and telephone number

n

 Model number and serial number

n

 A clear, detailed description of the problem

n

 

Proof of purchase including dealer or retailer name and address

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR 

A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces 

do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This 

warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 

WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow 

the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This 

warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the 

representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes  

with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

 

10/17

IF YOU NEED SERVICE:

1.

  Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be 

addressed without service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide  

or visit the “HOW-TOS & FAQS” section of https://www.whirlpool.com/owners.html.

2. 

 All warranty service is provided exclusively by our authorized Whirlpool Service Providers.  

In the U.S. and Canada, direct all requests for warranty service to:

Whirlpool Customer eXperience Center

In the U.S.A. call 1-866-698-2538. In Canada call 1-800-807-6777.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

1.

  Commercial, non-residential, multiple-family use, or use inconsistent with published 

user, operator, or installation instructions. 

2.

  In-home instruction on how to use your product.

3.

  Service to correct improper product maintenance or installation, installation not in 

accordance with electrical or plumbing codes, or correction of household electrical 

or plumbing (e.g., house wiring, fuses, or water inlet hoses).

4.

  Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation 

solutions).

5

.  Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.

6.

  Conversion of your product from natural gas or propane gas or reversal  

of appliance doors.

7.

  Damage from accident, misuse, abuse, fire, floods, acts of God, or use with 

products not approved by Whirlpool.

8.

  Repairs to parts or systems to correct product damage or defects caused by 

unauthorized service, alteration, or modification of the appliance.

9.

  Cosmetic damage including scratches, dents, chips, and other damage to appliance 

finishes unless such damage results from defects in materials and workmanship and 

is reported to Whirlpool within 30 days. 

10

. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive 

environments, including but not limited to, high salt concentrations, high moisture  

or humidity, or exposure to chemicals.

11.

 Pick-up or delivery. This product is intended for in-home repair.

12.

 Travel or transportation expenses for service in remote locations where an 

authorized Whirlpool servicer is not available.

13.

 Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, 

decorative panels, flooring, cabinetry, islands, countertops, drywall) that interfere 

with servicing, removal, or replacement of the product.

14.

 Service or parts for appliances with original model/serial numbers removed, altered, 

or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be 

borne by the customer.

For one year from the date of purchase, 

when this major appliance is installed, 

operated, and maintained according 

to instructions attached to or furnished 

with the product, Whirlpool Corporation 

or Whirlpool Canada LP (hereafter 

“Whirlpool”) will pay for Factory 

Specified Replacement Parts and repair 

labor to correct defects in materials or 

workmanship that existed when this major 

appliance was purchased, or at its sole 

discretion replace the product. In the event 

of product replacement, your appliance 

will be warranted by the remaining term of 

the original unit’s warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY 

UNDER THIS LIMITED WARRANTY 

SHALL BE PRODUCT REPAIR AS 

PROVIDED HEREIN. Service must be 

provided by a Whirlpool designated 

service company. This limited warranty 

is valid only in the United States or 

Canada and applies only when the major 

appliance is used in the country in which 

it was purchased. This limited warranty 

is effective from the date of original 

consumer purchase. Proof of original 

purchase date is required to obtain service 

under this limited warranty.

Summary of Contents for W11156985A

Page 1: ......

Page 2: ...ANCE 17 TROUBLESHOOTING 21 WARRANTY 31 ASSISTANCE OR SERVICE Back Cover TABLE DES MATIÈRES SÉCURITÉ DE LA LAVEUSE 32 ACCESSOIRES 33 TABLEAU DE COMMANDE ET CARACTÉRISTIQUES 34 GUIDE DES PROGRAMMES 38 CHOIX DU DÉTERGENT APPROPRIÉ 45 UTILISATION DES DISTRIBUTEURS 46 UTILISATION DE LA LAVEUSE 47 ENTRETIEN DE LA LAVEUSE 51 DÉPANNAGE 56 GARANTIE 67 ASSISTANCE OU SERVICE Couverture arrière ...

Page 3: ......

Page 4: ......

Page 5: ......

Page 6: ......

Page 7: ......

Page 8: ... fabric care choose the cycle options and settings that best fit the load being washed Always read and follow fabric care labels and laundry product instructions Avoid tightly packing the washer The washer will not rinse well or spin correctly if tightly packed If running Wash Dry loading the drum 1 4 full or less will improve drying performance and cycle time Not all settings are available with e...

Page 9: ...X X Bulky Items Normal Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Quick Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Wrinkle Control Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Heavy Duty Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Nor...

Page 10: ...Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Quick Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Wrinkle Control Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Heavy Duty Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Cold Wash Hot Very Warm Warm Coo...

Page 11: ......

Page 12: ......

Page 13: ......

Page 14: ......

Page 15: ......

Page 16: ......

Page 17: ...ace with the textured side of an affresh Machine Cleaning Wipe b Dilute Liquid Chlorine Bleach Procedure i Mix a dilute bleach solution using 3 4 cup 177 mL of liquid chlorine bleach and 1 gallon 3 8 L of warm tap water ii Wipe the seal area with the dilute solution using a damp cloth WASHER CARE cont iii Let stand 5 minutes iv Wipe down area thoroughly with a dry cloth and let washer interior air...

Page 18: ......

Page 19: ......

Page 20: ......

Page 21: ...ust be attached and have water flowing to the inlet valve Both hot and cold water faucets must be on Inlet valve screens on washer may be clogged Remove any kinks in the inlet hose If used auto shut off connectors and hoses must be properly installed and in working order Check for proper inlet hoses Use only manufacturer s recommended inlet hoses F9 followed by E1 or F09 followed by E01 drain pump...

Page 22: ......

Page 23: ...It may be necessary to call for service to remove items It is normal to hear metal items on clothing such as metal snaps buckles or zippers touch against the stainless steel drum Gurgling or humming Washer may be draining water The pump may make a humming sound with periodic gurgling or surging as final amounts of water are removed during the spin drain cycles This is normal at certain stages of t...

Page 24: ......

Page 25: ...ouch and hold START PAUSE Do not add more than one or two additional items after cycle has started to avoid tightly packing or unbalancing Do not add more water to the washer Not using HE detergent or using too much HE detergent Only use HE detergent Suds from regular detergents can slow or stop the washer Always measure detergent following manufacturer s directions based on your load requirements...

Page 26: ...g clothes without water The washer is measuring the mass of the dry load This measurement is normal and ensures the best cycle time for your load Door locked at end of wash cycle Water remaining in washer after cycle Select DRAIN SPIN to remove any water remaining in the washer The washer door will unlock at the end of the drain Door will not unlock Door locks when cycle has started If the Add Gar...

Page 27: ... items will be wetter than when using a faster spin speed The washer is not unloaded promptly Unload the washer as soon as it stops or use FanFresh option if you will not be able to unload the washer at the end of the cycle Not choosing the right cycle for the load being washed Use the Delicates cycle or another cycle with a slow spin speed to reduce wrinkling The wash water was not warm enough to...

Page 28: ...e is complete Use the FanFresh option if load cannot be removed immediately after the wash is complete Not using HE detergent or using too much HE detergent Use only HE detergent Be sure to measure correctly Always follow the manufacturer s directions See the Washer Care section Door not left open after use This washer has a tight seal to avoid water leaks To avoid odors leave the door open to all...

Page 29: ...manufacturer s instructions to avoid damage to your garments Cycle time changes or cycle time too long Normal washer operation The cycle times vary automatically based on your water pressure water temperature detergent and clothes load The options you select will also affect the cycle times Excessive suds in washer When excessive suds are detected a special suds routine automatically starts to rem...

Page 30: ...ure should be performed occasionally Dried loads are wrinkled The load was not removed from washer at the end of the drying cycle Remove garments promptly at the end of the drying cycle or use the FanFresh option The washer was tightly packed Dry smaller loads that can tumble freely Loading drum a quarter full or less will improve drying performance and cycle time Results may also vary depending o...

Page 31: ...d user operator or installation instructions 2 In home instruction on how to use your product 3 Service to correct improper product maintenance or installation installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing e g house wiring fuses or water inlet hoses 4 Consumable parts e g light bulbs batteries air or water filters preservation so...

Reviews: