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Condensation on the kitchen counter (built-in models)

Is the dishwasher aligned with the countertop? Moisture from 
the vent in the dishwasher console can form on the counter. 
Refer to the Installation Instructions for more information.

Dishes are not completely clean

Food soil left on the dishes

Is the dishwasher loaded correctly? Refer to the “Dishwasher 
Loading” section.

Is the water temperature too low? For best dishwashing 
results, water should be 120°F (49°C) as it enters the 
dishwasher. Refer to the “Dishwasher Efficiency 
Tips” section.

Did you use the correct amount of fresh detergent? Use 
recommended dishwasher detergents only. Refer to the 
“Detergent Dispenser” section. Never use less than 1 tb (15 g) 
per load. Detergent must be fresh to be effective. Store 
detergent in a cool, dry area. Heavy soil and/or hard water 
generally require extra detergent.

Is detergent caked in dispenser? Use fresh detergent only. Do 
not allow detergent to sit for several hours in a wet dispenser. 
Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and 
cans? If you wash bottles and cans in your dishwasher, check 
for labels clogging the pump or spray arm. 

Is the home water pressure high enough for proper 
dishwasher filling? Home water pressure should be 20 to 120 
psi (138 to 828 kPa) for proper dishwasher fill. A booster 
pump on the water supply can be added if pressure is too 
low.

Are high suds slowing the wash arm? Never use soap or 
laundry detergents. Use recommended dishwasher 
detergents only. 

Dishwasher door will not close

Is the bottom rack in backwards? The rack bumpers must 
face the dishwasher door.

Spots and stains on dishes

Spotting and filming on dishes

Is your water hard or is there a high mineral content in your 
water? Conditioning the final rinse water with a liquid rinse 
aid helps eliminate spotting and filming. Keep the rinse aid 
dispenser filled.

Is the water temperature too low? For best dishwashing 
results, water should be 120°F (49°C) as it enters the 
dishwasher. Refer to the “Dishwasher Efficiency 
Tips” section.

Did you use the correct amount of effective detergent? Use 
recommended dishwasher detergents only. Refer to the 
“Detergent Dispenser” section. Never use less than 1 tb (15 g) 
per load. Detergent must be fresh to be effective. Store 
detergent in a cool, dry area. Heavy soil and/or hard water 
generally require extra detergent.

Is the home water pressure high enough for proper 
dishwasher filling? Home water pressure should be 20 to 120 
psi (138 to 828 kPa) for proper dishwasher fill. A booster 
pump on the water supply can be added if pressure is too 
low. 

NOTE: 

To remove spots and film from dishes, try a white 

vinegar rinse. This procedure is intended for occasional use 
only. Vinegar is an acid, and using it too often could damage 
your dishwasher.

1.

Wash and rinse dishes. Use an air-dry or an energy-
saving dry option. Remove all silverware or metal items.

2.

Put 2 cups (500 mL) white vinegar in a glass or 
dishwasher-safe measuring cup on the bottom rack.

3.

Run the dishwasher through a complete washing cycle 
using an air-dry or an energy-saving dry option. Do not 
use detergent. Vinegar will mix with the wash water.

Silica film or etching (silica film is a milky, rainbow-
colored deposit; etching is a cloudy film)

Sometimes there is a water/chemical reaction with certain 
types of glassware. This is usually caused by some 
combination of soft or softened water, alkaline washing 
solutions, insufficient rinsing, overloading the dishwasher, 
and the heat of drying. It might not be possible to prevent the 
problem, except by hand washing. 

To slow this process use a minimum amount of detergent but 
not less than 1 tb (15 g) per load. Use a liquid rinse aid and 
underload the dishwasher to allow thorough rinsing. Silica 
film and etching are permanent and cannot be removed. Do 
not use heated drying.

White spots on cookware with nonstick finish

Has the dishwasher detergent removed cookware 
seasoning? Reseason cookware after washing in the 
dishwasher.

Brown stains on dishes and dishwasher interior

Does your water have high iron content? Rewash dishes 
using 1-3 tsp (5-15 mL) of citric acid crystals added to the 
covered section of the detergent dispenser. Do not use 
detergent. Follow with a normal wash cycle with detergent. If 
treatment is needed more often than every other month, the 
installation of an iron removal unit is recommended.

Black or gray marks on dishes

Are aluminum items rubbing dishes during washing? 
Disposable aluminum items can break down in the 
dishwasher and cause marking. Hand wash these items. 
Remove aluminum markings by using a mild abrasive cleaner.

Orange stains on plastic dishes or dishwasher interior

Are large amounts of tomato-based foods on dishes placed 
in the dishwasher? Stains can gradually fade over time. 
Regular use of heated drying will slow fading. Stains will not 
affect dishwasher performance. Regular use of a rinse cycle 
and an air-dry or energy-saving dry option will reduce the 
likelihood of staining.

Dishes do not dry completely

Dishes are not dry

Did you load your dishwasher to allow proper water 
drainage? Do not overload. Refer to the “Dishwasher 
Loading” section. Use a liquid rinse aid to speed drying.

Are the plastics wet? Plastics often need towel drying.

Is the rinse aid dispenser empty? Refer to the “Rinse Aid 
Dispenser” section.

Did you use an air-dry or energy-saving dry option? Use a 
heated drying option for dryer dishes.

Summary of Contents for SUD5100

Page 1: ...UNDERCOUNTER DISHWASHER Use CareGuide Table of Contents 2 3385536 Model SUD5100 ...

Page 2: ...rware Basket 8 DISHWASHER USE 8 Detergent Dispenser 8 Rinse Aid Dispenser 9 Dishwasher Efficiency Tips 9 Cycle Selection Charts 10 Canceling a Cycle 10 Changing a Cycle or Setting 11 Adding Items During a Cycle 11 Using the Plate Warmer 11 Option Selections 11 Drying System 12 Overfill Protection Float 12 WASHING SPECIAL ITEMS 12 DISHWASHER CARE 13 Cleaning 13 Drain Air Gap 13 Storing 13 TROUBLESH...

Page 3: ...injury and tell you what can happen if the instructions are not followed Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow ...

Page 4: ...able for its size and use Remove all shipping plugs from hoses and connectors such as the cap on the drain outlet before installing See Installation Instructions for complete information Tip Over Hazard Do not use dishwasher until completely installed Do not push down on open door Doing so can result in serious injury or cuts Electrical Shock Hazard Electrically ground dishwasher Connect ground wi...

Page 5: ...le 6 Heating element 7 Water inlet opening in tub wall 8 Rack bumper 9 Vent 10 Top rack 11 Extra capacity fold down shelves 12 Spray tower 13 Model and serial number label 14 Lower spray arm 15 Silverware basket 16 Overfill protection float 17 Detergent dispensers 18 Rinse aid dispenser 1 3 5 7 8 9 10 12 13 14 15 16 17 4 18 6 2 11 ...

Page 6: ...m the dishes It is not necessary to rinse the dishes before putting them into the dishwasher The wash module removes food particles from the water The module contains a chopping device which will reduce the size of food items NOTE If hard items such as fruit seeds nuts and eggshells enter the wash module you might hear chopping grinding crunching or buzzing sounds These sounds are normal when hard...

Page 7: ...uch as utensils and spatulas Adjustable 3 position top rack on some models You can raise or lower the top rack to fit tall items in either the top or bottom rack Two adjusters are located on each side of the top rack Each adjuster has 3 preset positions The high and low positions are marked on the adjuster To adjust the top rack 1 Hold the top rack with one hand near the adjuster 2 With the other ...

Page 8: ...ash section automatically empties detergent into the dishwasher during the main wash See the Cycle Selection Charts Use automatic dishwashing detergent only Other detergents can produce excessive suds that can overflow out of the dishwasher and reduce washing performance Add detergent just before starting cycle Store tightly closed detergent in a cool dry place Fresh automatic dishwasher detergent...

Page 9: ...r from the dishwasher it may be necessary to run the hot water at the faucet closest to the dishwasher to minimize the amount of cold water in the water line To check water temperature 1 Run hot water at the faucet closest to your dishwasher for at least 1 minute 2 Place a candy or meat thermometer in a glass measuring cup 3 Check the temperature on the thermometer as the water is running into the...

Page 10: ...r is already hot enough the cycle time will be as shown A small amount of water runs through the pump to remove soil particles CancelingaCycle You can cancel a cycle at any time 1 Turn the cycle control knob slowly clockwise until you hear water draining Let the dishwasher drain completely 2 Open the door 3 Turn the cycle control knob to Off Wash Rinse Main Wash Purge Final Rinse Dry Time min Wate...

Page 11: ...xample you can press an unheated drying option any time before drying begins After a wash cycle the dishwasher remembers the options used and uses the same options in the next wash cycle unless you select new options or press Reset Hi Temp Wash Select this option to heat the water to 140 F 60 C in the main wash This option adds heat and wash time Heating the water helps improve washing results NOT...

Page 12: ... recommendations before washing Antique hand painted or over the glaze patterns may fade Gold leaf can discolor or fade Crystal Yes Check manufacturer s recommendations before washing Some types of leaded crystal can etch with repeated washing Gold No Gold colored flatware will discolor Glass Yes Milk glass yellows with repeated dishwasher washing Hollow Handle Knives No Handles of some knives are...

Page 13: ...y the manufacturer With most types you lift off the chrome cover Unscrew the plastic cap Then check for any soil buildup Clean if necessary Storing Storing for the summer Protect your dishwasher during the summer months by turning off the water supply and power supply to the dishwasher Winterizing your dishwasher Protect your dishwasher and home against water damage due to freezing water lines If ...

Page 14: ...o low NOTE To remove spots and film from dishes try a white vinegar rinse This procedure is intended for occasional use only Vinegar is an acid and using it too often could damage your dishwasher 1 Wash and rinse dishes Use an air dry or an energy saving dry option Remove all silverware or metal items 2 Put 2 cups 500 mL white vinegar in a glass or dishwasher safe measuring cup on the bottom rack ...

Page 15: ... used to build every new KIRKLAND SIGNATURE appliance by Whirlpool Corporation To locate factory specified parts in your area call our Customer Interaction Center telephone number or your nearest designated service center Call the Costco Support Line for KIRKLAND SIGNATURE appliances by Whirlpool Corporation toll free 1 866 403 5448 Our consultants provide assistance with Features and specificatio...

Page 16: ...y This product is designed to be repaired in the home 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Any labor costs during the limited warranty period WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limi...

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