5
Jetted sink makes noise
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Is the pump/motor plugged into an outlet? The on/off
button will make a clicking noise if you push the button when
the power cord is not plugged into the timer control box
outlet.
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Is the water level too low?
Jetted sink leaks
■
Check caulking around jetted sink for leaks.
■
Check household plumbing for leaks.
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Is the drain clogged?
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Is water deflecting off the jetted sink or the load? The
jetted sink should not be overloaded. The incoming water
might deflect off the load.
■
Did you fill the jetted sink with too much water? The jetted
sink should be filled to just above the suction cover.
Stains on clothing
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Is there above average iron (rust) in water? You may need
to install an iron filter.
■
Did you properly sort the load? Sort dark clothes from
whites and lights.
■
Did you unload the jetted sink promptly? To avoid dye
transfer, unload the jetted sink as soon as it stops.
■
Was the jetted sink used for household cleanup and not
cleaned properly? See “Cleaning Your Jetted Sink.”
Gray whites, dingy colors
■
Did you properly sort the load? Dye transfer can occur
when mixing whites and colors in a load. Sort dark clothes
from whites and lights.
■
Was the proper amount and type of detergent used? Use
a few drops of low-sudsing, delicate washing liquid detergent
or 1 tsp (4.9 mL) of a low-sudsing powder.
■
Did you use the proper water temperature? Follow the
garment manufacturer’s care label instructions.
Garment damage
■
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, and snap or hook fasteners
before washing.
Were strings and sashes tied to prevent tangling?
■
Were items damaged before washing? Mend rips and
broken threads in seams before washing.
■
Was chlorine bleach used in the jetted sink? Rinse the
jetted sink well and wipe up bleach spills which could transfer
to clothing causing damage.
■
Did you overload the jetted sink? The jetted sink must not
be overloaded. Clothes should move freely during washing.
■
Did you follow the garment manufacturer’s care label
instructions?
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
®
replacement parts. FSP
®
replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
®
appliance.
To locate FSP
®
replacement parts in your area, call our Customer
eXperience Center telephone number or your nearest Whirlpool
designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.