Whirlpool Roper FES325RQ2 Use & Care Manual Download Page 19

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Was the oven preheated?
See “Baking and Roasting” section.

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Is the proper bakeware being used?
See “Bakeware” section.

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Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.

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Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.

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Is the batter evenly distributed in the pan?
Check that batter is level in the pan.

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Is the proper length of time being used?
Adjust cooking time.

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Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.

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Are baked items too brown on the bottom?
Move rack to higher position in the oven.

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Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you
use only FSP

replacement parts. FSP

replacement parts will fit

right and work right because they are made with the same
precision used to build every new ROPER

appliance.

To locate FSP

replacement parts in your area, call our Customer

eXperience Center telephone number or your nearest Whirlpool
designated service center.

Call the Customer eXperience Center toll free at:

1-800-44-ROPER (1-800-447-6737).

Our consultants provide assistance with:

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Features and specifications on our full line of appliances.

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Installation information.

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Use and maintenance procedures.

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Accessory and repair parts sales.

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Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).

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Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.

For further assistance

If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:

Roper Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories U.S.A.

To order accessories, call the Whirlpool Customer eXperience
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.whirlpool.com and click on “Buy
Accessories Online.”

Canning Unit Kit

(coil element models)

Order Part Number 242905

Cooktop Cleaner

(ceramic glass models)

Order Part Number 31464

Cooktop Protectant

Order Part Number 31463

Cooktop Care Kit

(includes cleaner, protectant, and applicator pads)

Order Part Number 31605

Cooktop Scraper