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10

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and 
the cooktop is cool. Always follow label instructions on cleaning 
products. Soap, water and a soft cloth or sponge are suggested 
first unless otherwise noted.

To help make periodic cleaning easier, do not allow basin(s) to fill 
with grease.

EXTERIOR PORCELAIN ENAMEL SURFACES

(on some models)

Food spills containing acids, such as vinegar and tomato, should 
be cleaned as soon as the entire appliance is cool. These spills 
may affect the finish.

Glass cleaner, mild liquid cleaner or non-abrasive scrubbing 
pad:

Gently clean around the model and serial number plate 
because scrubbing may remove numbers.

STAINLESS STEEL (

on some models)

Do not use soap-filled scouring pads, abrasive cleaners, Cooktop 
Polishing Creme, steel-wool pads, gritty wash cloths or some 
paper towels. Damage may occur.

Rub in direction of grain to avoid damaging.

Stainless Steel Cleaner & Polish (not included):

See “Assistance or Service” section to order.

Liquid detergent or all-purpose cleaner:

Rinse with clean water and dry with soft, lint-free cloth.

Vinegar for hard water spots

CONTROL KNOBS

Do not use steel wool, abrasive cleansers or oven cleaner.

Do not soak knobs.

When replacing knobs, make sure knobs are in the OFF position.

On some models, do not remove seals under knobs.

Soap and water or dishwasher:

Pull knobs straight away from control panel to remove.

CERAMIC GLASS 

(on some models)

Do not use steel wool, abrasive powder cleansers, chlorine 
bleach, rust remover or ammonia because damage may occur.

Always wipe with a clean, wet cloth or sponge and dry thoroughly 
to prevent streaking and staining.

Cooktop Polishing Creme is recommended regularly to help 
prevent scratches, pitting and abrasions and to condition the 
cooktop, and can be ordered as an accessory. See “Assistance 
or Service” to order.

A Cooktop Scraper is also recommended for stubborn soils, and 
can be ordered as an accessory. See “Assistance or Service” to 
order. The Cooktop Scraper uses razor blades. Store razor 
blades out of the reach of children.

Light to moderate soil

Paper towels or clean damp sponge:

Clean while the cooktop is still warm. You may want to wear 
oven mitts while doing so.

Sugary spills (jellies, candy, syrup)

Cooktop Scraper:

Clean while the cooktop is still warm. You may want to wear 
oven mitts while doing so.

Cooktop Polishing Creme and clean damp paper towel:

Clean as soon as cooktop has cooled down. Rub creme into 
surface with a damp paper towel or soft cloth. Continue 
rubbing until white film disappears.

Heavy soil, dark streaks, specks and discoloration

Cooktop Polishing Creme or non-abrasive cleanser:

Rub product into soil with a damp paper towel or soft cloth. 
Continue rubbing until white film disappears.

Burned-on soil

Cooktop Polishing Creme and Cooktop Scraper:

Rub creme into soil with damp paper towel. Hold scraper as 
flat as possible on surface and scrape. Repeat for stubborn 
spots. Polish entire cooktop with creme and paper towel.

Metal marks from aluminum and copper

Cooktop Polishing Creme:

Clean as soon as cooktop has cooled down. Rub creme into 
surface with a damp paper towel or soft cloth. Continue 
rubbing until white film disappears. The marks will not totally 
disappear but after many cleanings become less noticeable.

Tiny scratches and abrasions

Cooktop Polishing Creme:

Rub creme into surface with a damp paper towel or soft 
cloth. Continue rubbing until white film disappears. Scratches 
and abrasions do not affect cooking performance and after 
many cleanings become less noticeable.

COIL ELEMENTS 

(on some models)

Do not clean or immerse in water. Soil will burn off when hot.

For more information, see “Coil Elements Modules with Burner 
Bowls”.

Damp cloth:

Make sure control knobs are off and elements are cool.

BURNER BOWLS 

(on some models)

Chrome

Solution of 

¹|₂

 cup (125 mL) ammonia to 1 gallon (3.75 L) 

water:

Soak for 20 minutes, then scrub with mildly abrasive cleanser.

Oven cleaner:

Follow product label instructions.

Mildly abrasive cleanser:

Scrub with wet pad.

Porcelain enamel only, not chrome

Dishwasher

CONTROL PANEL

Do not use steel wool or abrasive cleansers.

Do not spray cleaner directly on panel.

Sponge and warm, soapy water.

Paper towel and mild liquid soap.

NOTE: Remember to replace support, gasket, control panel and 
control knobs after cleaning.

Summary of Contents for GJM3040

Page 1: ...FT COOKTOP Use CareGuide For questions about features operation performance parts accessories or service call 1 800 253 1301 or visit our website at www whirlpool com Table of Contents 2 MODELS GJM3040 GJM3042 8284685 ...

Page 2: ...TOP USE 6 Setting the Control Knobs 6 Removing Modules 6 Ceramic Glass 6 Coil Element Modules with Burner Bowls 7 Grill 7 Griddle 8 Cooktop Vent 9 Home Canning 9 Cookware 9 COOKTOP CARE 10 General Cleaning 10 TROUBLESHOOTING 11 ASSISTANCE OR SERVICE 11 WARRANTY 12 ...

Page 3: ...le using the cooktop User Servicing Do not repair or replace any part of the cooktop unless specifically recommended in the manual All other servicing should be referred to a qualified technician Storage on Cooktop Flammable materials should not be stored near surface units Do Not Use Water on Grease Fires Smother fire or flame or use dry chemical or foam type extinguisher IMPORTANT SAFETY INSTRUC...

Page 4: ...its Do Not Cook on Broken Cooktop If cooktop should break cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock Contact a qualified technician immediately Clean Cooktop With Caution If a wet sponge or cloth is used to wipe spills on a hot cooking area be careful to avoid steam burn Some cleaners can produce noxious fumes if applied to a hot surface ...

Page 5: ...trol Knob 2 Left Rear Control Knob 3 Left Front Control Knob 4 Interchangeable Left Module Basin Indicator grill or griddle models 5 Right Rear Control Knob 6 Surface Heating Indicator Light 7 Right Front Control Knob 8 Interchangeable Right Module Basin Indicator grill or griddle models 8 7 6 1 Surface Cooking Area or Left Interchangeable Module Basin 2 Cooktop Downdraft Vent 3 Griddle or Grill M...

Page 6: ...kware or bakeware across the cooktop Aluminum or Cooper bottoms and rough finishes on cookware or bakeware could leave scratches or marks on the cooktop Do not cook popcorn in prepackaged aluminum containers on the cooktop It could leave aluminum marks that cannot be removed completely Do not allow objects that could melt like plastic or aluminum foil to touch any part of the entire cooktop Do not...

Page 7: ...cle 2 Holding the coil element as level as possible carefully push coil element terminal into the receptacle 3 When the terminal is pushed into the receptacle as far as it will go push down the edge of the coil element opposite the receptacle Grill onsomemodels 1 Grill 2 Grill Element 3 Drip pan located under drop in basin The grill module consists of a grate with a non stick finish and a grill el...

Page 8: ...ment too high Lifting element over 45 can cause damage to the element terminals 3 Lift front of module out of basin 4 Remove drip pan from bottom of module basin 5 Clean basin See General Cleaning section To Replace 1 Place drip pan on bottom of module basin 2 While holding module pan at an angle place module in basin with terminal opening facing back of cooktop 3 Lower front of module into basin ...

Page 9: ...ension Office In Canada contact Agriculture Canada Companies that manufacture home canning products can also offer assistance Cookware IMPORTANT Never leave empty cookware on a hot surface cooking area element or surface burner Ideal cookware should have a flat bottom straight sides a well fitting lid and the material should be of medium to heavy thickness Rough finishes may scratch the cooktop Al...

Page 10: ...each of children Light to moderate soil Paper towels or clean damp sponge Clean while the cooktop is still warm You may want to wear oven mitts while doing so Sugary spills jellies candy syrup Cooktop Scraper Clean while the cooktop is still warm You may want to wear oven mitts while doing so Cooktop Polishing Creme and clean damp paper towel Clean as soon as cooktop has cooled down Rub creme into...

Page 11: ...tion between foods Space food evenly across the grill grates Are foods taking too long to cook Partially frozen or very cold foods will increase cooking time Thoroughly defrost foods Cooktop vent will not operate properly Is the vent installed correctly See the Installation Instructions Is the filter in place Replace filter See Cooktop Vent section Is the exhaust fan working Contact a service tech...

Page 12: ... recommended in the Use and Care Guide 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Replacement parts or repair labor costs for units operated outside the United States WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so thi...

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