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WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or 
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts 
and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. 
This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in 
which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date 
is required to obtain service under this limited warranty. 

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or 

repair house fuses, or to correct house wiring or plumbing. 

2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty 

coverage. 

3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is 

contrary to published user or operator instructions and/or installation instructions. 

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in 

accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool. 

5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage 

results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase. 

6. Any food loss due to refrigerator or freezer product failures. 

7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be 

repaired in the home and only in-home service is covered by this warranty. 

8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance. 

9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an 

authorized Whirlpool servicer is not available. 

10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance 

with published installation instructions. 

11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty 

is void if the factory applied serial number has been altered or removed from your major appliance. 

The cost of repair or replacement under these excluded circumstances shall be borne by the customer. 

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED 
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, 
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR 
INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION 
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF 
MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES 
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE 
TO PROVINCE. 

 

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies. 

If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” you may find 
additional help by checking the “Assistance or Service” section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada, 
call 1-800-807-6777

9/07

Keep this book and your sales slip together for future 
reference. You must provide proof of purchase or installation 
date for in-warranty service.

Write down the following information about your major appliance 
to better help you obtain assistance or service if you ever need it. 
You will need to know your complete model number and serial 
number. You can find this information on the model and serial 
number label located on the product.

Dealer name____________________________________________________

Address ________________________________________________________

Phone number __________________________________________________

Model number __________________________________________________

Serial number __________________________________________________

Purchase date __________________________________________________

W10182361A

© 2008 Whirlpool Corporation.
All rights reserved.

® Registered Trademark/TM Trademark of Whirlpool, U.S.A.

2/08

Printed in U.S.A.

Summary of Contents for Duet W10182361A

Page 1: ...RONIC ELECTRIC DRYER Use CareGuide For questions about features operation performance parts accessories or service call 1 800 253 1301 or visit our website at www whirlpool com Table of Contents 2 W10182361A ...

Page 2: ...Vacation and Moving Care 23 Changing the Drum Light 23 TROUBLESHOOTING 24 ASSISTANCE OR SERVICE 26 ACCESSORIES 26 WARRANTY 28 DRYER SAFETY You can be killed or seriously injured if you don t immediately You can be killed or seriously injured if you don t follow All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if...

Page 3: ...action that could cause a load to catch fire Do not dry articles that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or other flammable or explosive substances as they give off vapors that could ignite or explode Do not allow children to play on or in the dryer Close supervision of children is necessary when the dryer is used near children Before...

Page 4: ...ersal and Stack Combination Kit To order call the dealer from whom you purchased your dryer or refer to the Assistance or Service section Ask for Part Number W10110889 Backguard If you are installing your DUET washer and dryer and wish to avoid having loose items fall behind your machines you may purchase a pair of washer dryer backguards These will reduce the chance of items falling behind the ma...

Page 5: ...nsions are recommended for this dryer This dryer has been tested for spacing of 0 0 cm clearance on the sides and rear Recommended spacing should be considered for the following reasons Additional spacing should be considered for ease of installation and servicing Additional clearances might be required for wall door and floor moldings Additional spacing should be considered on all sides of the dr...

Page 6: ...dware which is available for purchase from your dealer Special provisions must be made in mobile homes to introduce outside air into the dryer The opening such as a nearby window should be at least twice as large as the dryer exhaust opening ElectricalRequirements It is your responsibility To contact a qualified electrical installer To be sure that the electrical connection is adequate and in conf...

Page 7: ... m long The wires that connect to the dryer must end in ring terminals or spade terminals with upturned ends A UL listed strain relief If your outlet looks like this 4 wire receptacle 14 30R Then choose a 4 wire power supply cord with ring or spade terminals and UL listed strain relief The 4 wire power supply cord at least 4 ft 1 22 m long must have four 10 gauge copper wires and match a 4 wire re...

Page 8: ...elief Disconnect power before making electrical connections Connect neutral wire white or center wire to center terminal silver Ground wire green or bare wire must be connected to green ground connector Connect remaining 2 supply wires to remaining 2 terminals gold Securely tighten all electrical connections Failure to do so can result in death fire or electrical shock WARNING Fire Hazard Use 10 g...

Page 9: ...ional 3 wire connection section 4 wire connection Power supply cord IMPORTANT A 4 wire connection is required for mobile homes and where local codes do not permit the use of 3 wire connections 1 Remove center silver colored terminal block screw A Removable conduit connector B Hole below terminal block opening C Strain relief threads A B C If your home has And you will be connecting to Go to Sectio...

Page 10: ... end of the wire under the screw of the terminal block hook facing right squeeze hooked end together and tighten screw as shown 1 Remove center silver colored terminal block screw 2 Remove neutral ground wire from external ground conductor screw Connect neutral ground wire and place the hooked end hook facing right of the neutral wire white or center wire of direct wire cable under the center scre...

Page 11: ...f dryer rear panel Secure cover with hold down screw 6 You have completed your electrical connection Now go to Venting Requirements 3 wire connection Direct wire Use where local codes permit connecting cabinet ground conductor to neutral wire Direct wire cable must have 5 ft 1 52 m of extra length so dryer can be moved if needed Strip 3 8 9 cm of outer covering from end of cable Strip insulation b...

Page 12: ... local codes do not permit connecting cabinet ground conductor to neutral wire 1 Remove center silver colored terminal block screw 2 Remove neutral ground wire from external ground conductor screw Connect neutral ground wire and the neutral wire white or center wire of power supply cord cable under center silver colored terminal block screw Tighten screw 3 Connect the other wires to outer terminal...

Page 13: ... metal vent For best drying performance rigid metal vents are recommended Rigid metal vent is recommended to avoid crushing and kinking Flexible metal vent Flexible metal vents are acceptable only if accessible for cleaning Flexible metal vent must be fully extended and supported when the dryer is in its final location Remove excess flexible metal vent to avoid sagging and kinking that may result ...

Page 14: ...r s instructions NOTE The following kits for close clearance alternate installations are available for purchase To order please see the Assistance or Service section A Dryer B Elbow C Wall D Exhaust hood E Clamps F Rigid metal or flexible metal vent G Vent length necessary to connect elbows H Exhaust outlet Improper venting can cause moisture and lint to collect indoors which may result in Moistur...

Page 15: ...equirements that will help to achieve the best drying performance Vent system chart NOTE Side and bottom exhaust installations have a 90º turn inside the dryer To determine maximum exhaust length add one 90º turn to the chart InstallVentSystem 1 Install exhaust hood Use caulking compound to seal exterior wall opening around exhaust hood 2 Connect vent to exhaust hood Vent must fit inside exhaust h...

Page 16: ...tallation 1 Check that all parts are now installed If there is an extra part go back through the steps to see which step was skipped 2 Check that you have all of your tools 3 Dispose of recycle all packaging materials 4 Check the dryer s final location Be sure the vent is not crushed or kinked 5 Check that the dryer is level See Level Dryer 6 For power supply cord installation plug into an outlet ...

Page 17: ...LEVEL to adjust how dry you want the load to be As the cycle runs the control senses the dryness of the load and adjusts the time automatically for the selected Dryness Level NOTE Most loads may be dried using Normal which is shown in boldface type on your control panel Normal is the energy preferred dryness level and will use the least energy The default dryness setting is Normal when an Auto Dry...

Page 18: ...l is not adjustable for Manual Cycles Pressing the Dryness Level button will cause the triple beep indicating that this option is not selectable While a Manual Cycle is running you can change the settings for Time Temperature the WRINKLE SHIELD feature and the cycle signals Press the PAUSE CANCEL key twice to stop the dryer and clear the settings allowing you to select another cycle StoppingYourDr...

Page 19: ... The Damp light indicates that the load has reached the damp dry level To be alerted when your load is approximately 80 dry you may use the Damp Dry Cycle Signal option See Damp Dry Cycle Signal in Additional Features section NOTE The Damp light is not used with manual cycles Cool Down The Cool Down light glows during the cool down part of the cycle Laundry is cooling down for ease in handling Don...

Page 20: ...llows by hand periodically during the cycle Dry item completely Foam rubber pillows are slow to dry NOTE Automatic Cycles are not available when using the Air Only setting AdditionalFeatures Drum Light Select Drum Light to turn on the light inside the dryer drum During a cycle if Drum Light is selected the drum light turns on and will remain on until DRUM LIGHT is pressed again the door is open an...

Page 21: ...selection will not be accepted Changing Cycles after pressing Start 1 Press PAUSE CANCEL twice This ends the current cycle 2 Select the desired cycle and options 3 Press and hold START The dryer starts at the beginning of the new cycle NOTE If you do not press Start within 5 minutes of selecting the cycle the dryer automatically shuts off Changing Modifiers and Options after pressing Start You can...

Page 22: ...complete drying if needed NOTE You must remove drying rack for normal tumbling Do not use automatic cycles with the drying rack DRYER CARE CleaningtheDryerLocation Keep dryer area clear and free from items that would obstruct the flow of combustion and ventilation air CleaningtheLintScreen Every load cleaning The lint screen is located in the door opening of the dryer The control panel has an indi...

Page 23: ... items may discolor the dryer interior These stains are not harmful to your dryer and will not stain future loads of clothes Dry unstable dye items inside out to avoid transfer of dye RemovingAccumulatedLint From Inside the Dryer Cabinet Lint should be removed every 2 years or more often depending on dryer usage Cleaning should be done by a qualified person From the Exhaust Vent Lint should be rem...

Page 24: ...e Installation Instructions Is the clothing knotted or balled up When balled up the load will bounce causing the dryer to vibrate Separate the load items and restart the dryer Dryer displaying code message PF power failure check the following Was the drying cycle interrupted by a power failure Press and hold START to restart the dryer L2 Diagnostic Code low or no line voltage condition The drum wi...

Page 25: ... Separate the load to tumble freely Cycle time too short Is the automatic cycle ending early The load may not be contacting the sensor strips Level the dryer Change the dryness level setting on Automatic Cycles Increasing or decreasing the dryness level will change the amount of drying time in a cycle Lint on load Is the lint screen clogged Clean lint screen Check for air movement Stains on load o...

Page 26: ...nies Whirlpool designated service technicians are trained to fulfill the product warranty and provide after warranty service anywhere in the United States To locate the Whirlpool designated service company in your area you can also look in your telephone directory Yellow Pages For further assistance If you need further assistance you can write to Whirlpool Corporation with any questions or concern...

Page 27: ...27 Notes ...

Page 28: ...val and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions 11 Major appliances with original model serial numbers that have been removed altered or cannot be easily determined This warranty is void if the factory applied serial number has been altered or removed from your major appliance T...

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