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W10837923A

W10881955A-SP

Assistance or Service

Before calling for assistance or service, please check “Troubleshooting” or visit  www.whirlpool.com/help. 

It may save you the cost of a service call. If you still need help, follow the instructions below. 

When calling, please know the purchase date and the complete model and serial number of your appliance.  

This information will help us to better respond to your request.

Whirlpool Brand Appliances 

Customer eXperience Center 

553 Benson Road 

Benton Harbor, MI 49022-2692 

1-866-698-2538

Whirlpool Brand Appliances 

Customer eXperience Centre 

Unit 200-6750 Century Ave 

Mississauga, Ontario L5N 0B7 

1-800-688-2002

You can write with any questions or concerns at:

Our consultants provide assistance with

Please include a daytime phone number in your correspondence.

If you need replacement parts or to order accessories

We recommend that you use only FSP

® 

Factory Specified Parts.  

These parts will fit right and work right because they are made with the same precision  

used to build every new WHIRLPOOL

®

 

appliance. 

To locate FSP

® 

replacement parts or accessories go to www.whirlpoolpartsonline.com.

Questions? Call us toll free at 

1-866-698-2538 or in Canada call 1-800-688-2002.

In the U.S.A.

 

Features and specifications on our full line of appliances.

 

Installation information.

 

Specialized customer assistance (Spanish speaking, 

hearing impaired, limited vision, etc.).

In the U.S.A. and Canada

 

Use and maintenance procedures.

 

Accessory and repair parts sales.

 

Referrals to local dealers, repair parts distributors, 

and service companies. Whirlpool designated service 

technicians are trained to fulfill the product warranty and 

provide after-warranty service, anywhere in the United 

States and Canada.

Assistance ou Service

Avant de faire un appel pour obtenir de l’assistance ou un entretient, vérifier la section “Dépannage” ou consulter  

www.whirlpool.com/help. Cette vérification peut vous faire économiser le coût d’une visite de réparation.  

Si vous avez encore besoin d’aide, suivre les instructions ci-dessous.

Lors d’un appel, garder à portée de main la date d’achat et les numéros de modèle et de série de votre appareil.  

Ces renseignements nous aideront à mieux répondre à votre demande.

Pour commander des pièces de rechange ou des accessoires

Pour commander des pièces de rechange, nous vous recommandons d’utiliser seulement  

des pièces spécifiées par l’usine. Ces pièces conviendront et fonctionneront bien parce qu’elles sont fabriquées selon  

les mêmes spécifications précises utilisées pour construire chaque nouvel appareil WHIRLPOOL

®

.

Pour trouver des pièces de rechange FSP

®

 ou des accessoires, visiter le www.whirlpool.ca.

Des questions? Composer le numéro sans frais

 

1-800-688-2002.              

Pour plus d’assistance

Vous pouvez nous soumettre toute question ou toute 

problème en écrivant à l’adresse ci-dessous :

Whirlpool Brand Appliances 

Centre pour l’eXpérience de la clientèle 

Unit 200-6750 Century Ave 

Mississauga, Ontario L5N 0B7 

1-800-688-2002

Dans votre correspondance, veuillez indiquer un numéro  

de téléphone où nous pouvons vous joindre dans la journée.

Nos consultants fournissent  

l’assistance pour :

 

Procédés d’utilisation et d’entretien.

 

Vente d’accessoires et de pièces de rechange.

 

Références aux concessionnaires, compagnies de service 

de réparation et distributeurs de pièces de rechange 

locaux. Les techniciens de service désignés par Whirlpool 

sont formés pour remplir la garantie des produits et fournir 

un service après la garantie, partout au Canada.

®/™ ©2016 Whirlpool. All rights reserved. 

Used under license in Canada. 

®/™ ©2016 Whirlpool. Tous droits réservés. 

Emploi sous licence au Canada.

10/16

Summary of Contents for CAE2745FQ0

Page 1: ...ASSISTANCE OR SERVICE Back Cover Table des matières SÉCURITÉ DE LA LAVEUSE 15 TABLEAU DE COMMANDE ET CARACTÉRISTIQUES 17 GUIDE DE PROGRAMMES 18 UTILISATION DE LA LAVEUSE 19 ENTRETIEN DE LA LAVEUSE 22 DÉPANNAGE 24 GARANTIE 29 ASSISTANCE OU SERVICE Couverture arrière Laveuse à chargement par le dessus À haute efficacité Guide d utilisation et d entretien Para una versión de estas instrucciones en es...

Page 2: ...2 Washer Safety ...

Page 3: ...d serial number plate For future reference please record the numbers below Model Number ___________________________________________ Serial Number ___________________________________________ Key Code Number _______________________________________ ...

Page 4: ...ain a minimum temperature START BUTTON Press to start the selected cycle To unlock the lid during Final Spin press and hold for 3 seconds to pause the cycle Press and hold for 10 seconds to cancel a cycle NOTE The lid will unlock once the basket stops spinning 1 2 3 CYCLE STATUS LIGHTS INDICATOR The Cycle Status lights show the progress of a cycle At each stage of the process you may notice sounds...

Page 5: ... on the care label Place small items in mesh garment bags before washing This cycle features a deep bath rinse Large items such as sheets sleeping bags small comforters jackets small washable rugs Bulky Hot Warm Cool Cold Tap Cold High Use this cycle to wash large items such as jackets and small comforters The washer will fill with enough water to wet down the load before the Wash portion of the c...

Page 6: ...nthetics knits and corduroy fabrics will pick up lint from towels rugs and chenille fabrics For best performance heavier Items like jeans towels and blankets should be placed in first so they are at the bottom of the mixed load NOTE Always read and follow fabric care label instructions to avoid damage to your garments 1 Sort and prepare your laundry IMPORTANT Add a measured of amount of detergent ...

Page 7: ... and add the measured recommended amount of liquid fabric softener Do not use more than the recommended amount Close lid Load garments in loose heaps evenly around basket wall For best results do not pack the load tightly Do not wrap large items such as sheets around the agitator load them in loose piles around the sides of the basket Try mixing different sized items to reduce tangling IMPORTANT D...

Page 8: ...aps Temperature Suggested Fabrics Hot Some cold water is added to save energy This will be cooler than your hot water heater setting Whites and pastels Durable garments Heavy soils Warm Some cold water will be added so this will be cooler than what your previous washer provided Bright colors Moderate to light soils Cool Warm water may be added to assist in soil removal and to help dissolve deterge...

Page 9: ...te at which soils and detergent may otherwise accumulate in your washer Cleaning the Inside of the Washer To keep your washer odor free follow the usage instructions provided above and use this recommended cleaning procedure Recommended Cycle for Cleaning the Washer For optimal cleaning use chlorine bleach a Open the washer lid and remove any clothing or items b Add 1 cup 236 mL of liquid chlorine...

Page 10: ...sket wall Adding wet items to washer or adding more water to basket could unbalance washer Wash smaller loads to reduce imbalance Do not tightly pack Avoid washing single items Use Heavy Duty cycle for oversized non absorbent items such as comforters or poly filled jackets See Cycle Guide and Using Your Washer in this Use and Care Guide Noises Clicking or metallic noises Objects caught in washer d...

Page 11: ...d cold water faucets must be turned on Check that inlet valve screens have not become clogged Check for any kinks in inlet hoses which can restrict water flow Before calling for service on your washer please try the solutions suggested in this section Check proper electrical supply Plug power cord into a grounded 3 prong outlet Do not use an extension cord Ensure there is power to outlet and that ...

Page 12: ...in This is normal Incorrect or wrong wash or rinse temperatures Check for proper water supply Make sure hot and cold inlet hoses are not reversed Both hoses must be attached to both washer and faucet and have both hot and cold water flowing to inlet valve Check that inlet valve screens are not clogged Remove any kinks in hoses Energy saving controlled wash temperatures This washer uses cooler wash...

Page 13: ...wash load Items may have been damaged before washing Mend rips and broken threads in seams before washing Fabric damage can occur if load is tightly packed Load garments in loose heaps evenly around the basket wall Load with dry items only Load below white plastic clothes guard Use cycle designed for the fabrics being washed Add only 1 or 2 additional garments after washer has started Liquid chlor...

Page 14: ...or furnished with the product Whirlpool will pay for factory specified replacement parts to correct defects in materials or workmanship that existed when this commercial appliance was purchased YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN Whirlpool recommends that you use an in network service provider to diagnose and repair your Commercial ...

Page 15: ...Notes ...

Page 16: ...s and Canada Assistance ou Service Avant de faire un appel pour obtenir de l assistance ou un entretient vérifier la section Dépannage ou consulter www whirlpool com help Cette vérification peut vous faire économiser le coût d une visite de réparation Si vous avez encore besoin d aide suivre les instructions ci dessous Lors d un appel garder à portée de main la date d achat et les numéros de modèl...

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