11
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If You Need Replacement Parts
If you need a replacement drip tray or baffle, we recommend that
you only use factory specified parts. Factory specified parts will
fit right and work right because they are made with the same
precision used to build every new WHIRLPOOL
®
appliance.
To locate factory specified parts in your area, call us or your
nearest designated service center.
Call customer service toll free in the U.S.A. and Canada:
1-866-363-9472.
For Further Assistance
If you need further assistance, you can write to us with any
questions or concerns at:
Kemflo Environmental & Technical Co. Ltd.
c/o Whirlpool Water Products
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
WATER COOLER WARRANTY
Warrantor: Kemflo, 6400 Corporate Ave., Portage, MI 49002
TWO-YEAR LIMITED WARRANTY
Kemflo Environmental & Technical Co. Ltd. (hereinafter “the Warrantor”) promises the original purchaser to repair or replace, at
Warrantor’s option, any part of this water cooler that proves to be inoperative due to a defect in material or workmanship under normal
use, for a period of two (2) year from the date of purchase. This warranty will be honored provided the water cooler has been installed
and operated in accordance with the written instructions furnished with the water cooler.
GENERAL PROVISIONS AND EXCLUSIONS
This warranty applies only in the United States and Canada. This warranty will be honored if the unit is returned in the original carton (or
suitable replacement) along with proof of purchase. This warranty does not apply to bonus and/or accessory items sold with the water
cooler. This warranty does not apply if the affixed serial number is removed, defaced or obliterated. This warranty does not cover poor
performance, failure or damage of any part resulting from external causes such as alterations, abuse, misuse, misapplication, corrosion,
liming conditions or acts of God.
This warranty does not cover the freight costs to and from the approved service center.
This warranty and the Underwriters Laboratory listing for this water cooler are automatically voided if this water cooler is altered,
modified or combined with any other machine or device. Alteration or modification of this water cooler may cause serious flooding and/
or hazardous electrical shock or fire.
Except as set forth herein or required by law, the Warrantor makes no other warranty, guarantee or agreement, express,
implied or statutory, including any IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
The Warrantor does not assume or authorize any person to assume any obligations of liability in connection with this product.
In no event will the Warrantor be liable for indirect, special or consequential damages (including, without limitation, economic
loss) or for any delay in the performance of this agreement due to causes beyond its control.
Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state or from province to province.
If you need service, first see “Troubleshooting.” Additional help can be found by checking “Assistance or Service,” or by calling our
customer service line at 1-866-363-9472, Monday through Friday, from 8:00 a.m. to 6:00 p.m. (EST), or write: Kemflo Environmental &
Technical Co. Ltd., c/o Whirlpool Water Products, Customer eXperience Center, 553 Benson Road, Benton Harbor, MI 49022-2692.
2/06
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your water cooler to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label/plate, located on your appliance as shown in “Parts
and Features.”
Dealer name____________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
