3
How to proceed if ...
...you want to correctly
care for and clean your
dryer:
Clean the filter at the end
of every cycle.
• Open the door.
• Pull the filter upwards.
• Open the filter.
• Brush lint using a soft brush or your
fingertips.
• Close the filter.
• Push the filter back into place.
Empty the water container
at the end of each drying
cycle.
• Pull the handle to remove the water
container.
• Empty the water container.
• Replace the water container when empty
by pushing it completely back in place.
Clean the heat exchanger
at least every month.
(For further information
see chapter “Heat
Exchanger” in the
Instructions for Use).
• Remove fibres in and around the water
evacuation hole at least once per month.
...you want to check the
dryer yourself first:
(If your machine is not
functioning correctly, please
check the following points
before phoning for the
customer service – also refer
to relevant chapter in the
instructions for use)
Drying takes too long /
laundry is not dry enough.
• Has the correct drying programme been
selected?
• Was the inserted laundry too wet
(washing machine spin speed less than
1000 rpm)?
• Is the lint filter dirty (filter indicator light on)?
• Is the heat exchanger dirty? (for more
information, refer to the instructions for use)
• Is the room temperature too high?
• Are the “
” and “
”
indicator lamps lighting up? The drying
cycle is complete and the laundry can be
taken out.
• If the drying result does not meet your
expectation, select a more dry programme.
The dryer will not operate
(after a power failure,
always press the
“Start (Pause)” button).
• Is the plug properly inserted into the
mains electricity socket?
• Is there a power failure?
• Has the fuse blown?
• Is the door properly closed?
• Has a drying programme been selected?
• Has the “Start (Pause)” button been
pressed?
• Has the start delay option been selected?
Lint filter, water container
or heat exchanger indicator
lamps on.
• Is the lint filter clean?
• Is the water container empty?
• Has the water container been inserted
correctly?
• Is the heat exchanger clean?
Water droplets underneath
the dryer.
• Has the heat exchanger been inserted
correctly?
• Has any fluff on the heat exchanger seal
been wiped away?
• Has any fluff on the door seal been
wiped away?
• Has the water container been inserted
correctly?
AFTER-SALES SERVICE
If the fault is still present once the above checks have been undertaken or should the fault occur for a second time, switch the
machine off. Please contact your after-sales service representative (for more information, refer to the warranty manual).
Please have the following details ready when calling your After-Sales service representative:
• The nature of the fault.
• The dryer type and model.
• The service code (the number after the word Service on the
adhesive rating plate) on the right-hand side when the door is open.
