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AFTER SALES SERVICE

Before contacting After-Sales Service:

Make sure that you cannot solve the problem yourself 

following the points described in chapter 

“Troubleshooting Guide“.

If after the above checks the fault persists, contact the 
nearest After Sales Service.

Please give:

a brief description of the fault;

the type and exact model of the hob;

the service number (i.e., the number that follows the 

word SERVICE on the rating plate, located under the 

hob). The service number is also indicated on the 

warranty booklet;

your  full  address;

your telephone number and area code.

If any repairs are required, please contact an authorised 

After Sales Service

 (to guarantee that original spare parts 

will be used and repairs carried out correctly).

Failure to comply with these instructions may 

compromise the safety and quality of the product.

ACCESSORIES

The glass cover can be ordered via the After Sales Service, 

with the code: AMC 966 NB (New Black) AMC 966 MR 

(Mirror).

INSTALLATION

Recommendations

Important: Disconnect the hob from the mains before 

carrying out any installation work or servicing.

All electrical connections must be made before 

connecting the appliance to the power supply.

Installation must be carried out by a qualified technician 

in accordance with the manufacturer's instructions and 

in compliance with local regulations.

Unpack the hob and make sure that the appliance has 

not been damaged during transport. 

If you are not 

sure contact the dealer or the nearest service 

centre.

Preparing the housing unit

Cut the worktop to fit before installing the appliance. 

Carefully remove any shavings or sawdust that could 

prevent the appliance from running properly.

The hob must be fitted in a worktop with a minimum 

thickness of 30 mm and a maximum of 50 mm.

Insert a separator at least 20 mm from the lower edge 

of the hob, so that it cannot be accessed by the user.

If there is an oven under the hob, make sure that it is 

manufactured by Whirlpool and equipped with a cooling 

system.

There must be nothing between the hob and the oven 

(e.g. cables, insulating material, etc.).

An adjacent column unit must be installed at least 

100 mm from the edge of the hob.

Cut an opening in the worktop of the given dimensions.

We recommend you seal the internal edges of the 

worktop with wood glue or silicone.

If not already in place, apply the supplied seal to the 

hob, after cleaning the adhesive surface thoroughly.

Glass ceramic hob

Important: remove any protective film before installing 

the hob.

Make sure that the opening in the worktop for the hob is cut 

according to the dimensions given in the drawing, paying 

attention to the tolerance range.

The hob should not be forced into the worktop. Forcing the 

glass ceramic top may cause it to crack (even at a later date)!

If the worktop is made of wood

, use the spring clips 

and screws provided.

1.

Secure the spring clips 

(A)

 (fig. 1) with the screws 

supplied, paying attention to the specified distances.

2.

Fit the hob into the worktop.

ASSEMBLY:

 

After having cleaned the perimeter surface, apply the 

supplied gasket to the hob as shown in the figure.

Electrical connection

Regulations require that the appliance is earthed.

Connection to the mains must be carried out by a 

qualified technician in accordance with the 

manufacturer's instructions and in compliance with local 

regulations.

The installer is responsible for connecting appliances 

correctly to the mains and for observing the safety 

regulations.

The power supply cable must be long enough to 

connect the built-in appliance to the mains.

Observance of safety directives requires that a multi-

pole switch with a minimum contact gap of 3 mm be 

used for the installation.

Do not use multiple plug adapters or extension leads.

After the appliance has been installed, the electrical 

components must be inaccessible.

Connecting the hob to the power supply

Note:

 the yellow/green earth wire must be connected to the 

screw marked 

.

If the supply cable is not already connected:

Strip away approximately 70 mm. of the outer sheath of 

the cable.

Then strip away approximately 10 mm. of the inner 

sheath.

Open the terminal board by pushing the side clips in 

with the help of a tool.

Insert the cable in the cable clamp and connect the 

wires to the terminal board. 

Close the cover of the terminal board.

After the electrical connection, fit the hob from the top 

and hook it to the fixing springs, as shown in fig. 1.

Declaration of conformity

This cooktop is suitable for contact with foodstuffs and 

complies with EEC (CE) Regulation n. 1935/2004.

This cooking hob has been designed to be used only for 

cooking. Any other use (such as heating a room) is 

improper and dangerous.

This cooking hob has been designed, constructed and 

marketed in compliance with:

- safety objectives of the “Low Voltage” Directive 

2006/95/EC (which replaces 73/23/EEC and  

subsequent amendments).

- protection requirements of EEC Directive “EMC” 

2004/108.

- requirements of EEC Directive 93/68

Fig. 1

Fig. 2

Fig. 3

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